Tweets Analysis - Keyword: @KCBBankTZ
Overview
Total number of tweets analysed
3
Earliest tweet was on
2023-02-11
Latest tweet was on
2023-02-15
Tweets covering
3 days
Average age of authors' accounts
7 years
Summarization
KCB Bank Tanzania is experiencing a technical issue wherein customers are being told to switch phones. All information provided is accurate.
Topic Modeling
- KCB BankTZ
- Verification of information
- Customer Services
- Mobile Phone Replacement
- Problem Solving
Emotional Analysis
These tweets appear to express confusion and frustration. The first tweet simply states "Hivo yani", suggesting that the user is confused and not sure what to do. The second tweet suggests that the user has been given incorrect information and is frustrated that they have to change their phone number. Overall, these tweets express a sense of confusion and frustration with the situation.
Trend Analysis
- Satisfaction with services
- Customer service issues
- Account information accuracy
- Need to update phone information
- Confirmation of account status
Types of Tweets
Number of Retweets
1
Percentage of total tweets
33%
Number of Original tweets
0
Percentage of total tweets
0%
Number of tweets that contain Mentions
3
Percentage of total tweets
100%
Number of tweets that were Replies
2
Percentage of total tweets
66%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
1
Percentage of total tweets
33%
Top 5 devices used to tweet
Source | Count |
---|---|
Twitter for Android | 2 |
Twitter for iPhone | 1 |
What devices were used to tweet

Top 10 accounts with highest followers count
Username | Name | Bio | Followers count |
---|---|---|---|
HalawiAdnan | Adnan Halawi | #FinTech Product Manager -Speaker & Blogger #DigitalMarketing - #Sukuk - #Sustainability & #ESG @Refinitiv @LSEGplc | 70 |
alfred_ashangai | Alfred!!! | 😀✌👊👈🖕🖕🖖 | 38 |
Top 10 accounts with highest friends count
Username | Name | Bio | Followers count |
---|---|---|---|
alfred_ashangai | Alfred!!! | 😀✌👊👈🖕🖕🖖 | 568 |
HalawiAdnan | Adnan Halawi | #FinTech Product Manager -Speaker & Blogger #DigitalMarketing - #Sukuk - #Sustainability & #ESG @Refinitiv @LSEGplc | 167 |
Most active users
Username | Bio | Number of tweets |
---|---|---|
alfred_ashangai | 😀✌👊👈🖕🖕🖖 | 2 |
HalawiAdnan | #FinTech Product Manager -Speaker & Blogger #DigitalMarketing - #Sukuk - #Sustainability & #ESG @Refinitiv @LSEGplc | 1 |
Tweets per day

Top 10 tweets with highest Retweet count
ID | Text | Retweet count |
---|---|---|
1625097706010976256 | @KCBBankTZ Hivo yani https://t.co/ltsHecEVDE | 0 |
1624548343480307713 | @KCBBankTZ Taarifa zote ni sahihi tatizo tu naambiwa n kubadili simu | 0 |
Top 10 tweets with highest Like count
ID | Text | Like count |
---|---|---|
1625097706010976256 | @KCBBankTZ Hivo yani https://t.co/ltsHecEVDE | 0 |
1624548343480307713 | @KCBBankTZ Taarifa zote ni sahihi tatizo tu naambiwa n kubadili simu | 0 |
Top 3 Languages Used In Tweets

Top 10 Hashtags used
Hashtag | Count |
---|---|
#sukuk | 1 |
Top 10 Hashtags Used In Tweets

Top 10 mentions
Mention | Count |
---|---|
@kcbbanktz | 3 |
@halawiadnan | 1 |
Top 10 mentions

Wordcloud of Tweets
