Tweets Analysis - Keyword: @joinkuda

Overview

Total number of tweets analysed

7,199

Earliest tweet was on

2023-02-11

Latest tweet was on

2023-02-22

Tweets covering

10 days

Average age of authors' accounts

5 years


Summarization

Kuda Bank has been praised as the only bank which provides customers with an apology after app downtime, the best looking app platform and features, the fastest transfer and reversal of funds, as well as customer complaints. Despite rumors and failings, Kuda Bank has been found to be more reliable and secure than other financial institutions. Kuda has been known to reverse funds from failed transactions and respond to customer complaints quickly, sometimes even without the customer being aware. Issues with Kuda have been met with speed and reliability, making it a popular choice among customers.

Topic Modeling

  1. Apology after App downtime
  2. Kuda advantages compared to other financial institutions
  3. Rumors & attempt to bring down Kuda
  4. Kuda customer service
  5. Advantages of other financial institutions compared to Kuda

Emotional Analysis

The majority of these tweets express positive emotions about Kuda bank, such as appreciation for its services and reliability, admiration for its features, and satisfaction with its speed. Some of the tweets express frustration with the bank, such as when transactions fail or when it is slow to respond to complaints. Other tweets express suspicion about rumors of the bank's closure and disappointment with other banks in comparison to Kuda. Finally, some of the tweets express fear of being scammed and annoyance at Kuda's savings feature.

Trend Analysis

  1. Favorable opinions of Kuda bank's products and services
  2. Kuda Bank's quick response time to customer complaints
  3. Rumor mongers attacking Kuda Bank's reputation
  4. Comparisons between Kuda Bank and other Nigerian banks
  5. People's negative experiences with Kuda Bank

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

311

Percentage of total tweets

4%

Number of Original tweets

2,304

Percentage of total tweets

32%

Number of tweets that contain Mentions

7,199

Percentage of total tweets

100%

Number of tweets that were Replies

4,530

Percentage of total tweets

62%

Number of tweets that were Quotes

67

Percentage of total tweets

0%

Number of tweets that contain Hashtags

262

Percentage of total tweets

3%


Top 5 devices used to tweet

Source Count
Twitter for Android 3385
Twitter for iPhone 3313
Twitter Web App 483
Twitter for Mac 4
Twitter for iPad 3

What devices were used to tweet


Top 10 accounts with highest followers count

Username Name Bio Followers count
AirtelNigeria Airtel Nigeria Rated top Nigerian company to work for on Jobberman 🥇. Home of Nigeria’s coolest network subscribers. Customer care:@airtel_care 632,423
MTN180 MTN Nigeria Support We're the MTN Nigeria online customer service team. We're here to help, listen and learn from MyCustomer, so send us a tweet! 521,147
LunoGlobal Luno Official Twitter account of Luno. We make it safe and easy to buy, save, and manage your crypto. DM @LunoHelp for support. 98,378
bruno_nwogu Bruno | Einstein of Marketing New Creation | Building the most elite sales closing school in Africa.| Tweets about high ticket closing and audience building | Want to make at least $4k/mo? 97,124
Quickteller Quickteller Quickteller Business, convenient recharge, funds transfer & bill payments. Send a DM to @iswsupport for support assistance. 85,342
RofiatTaiye ROFFY4all☺️❤️ iMODEL||ASPIRING COUNSELOR|| srofiat46@gmail.com|| DM FOR ADS & PROMOS. 64,051
vbankng VFD MICROFINANCE BANK With VFD Microfinance Bank, you enjoy zero transfer charges and competitive interest rates. Download V by VFD App on your iOS and Android devices. 59,797
techuncode Techuncode Official Twitter Account of Techuncode, Africa's Number 1 Innovative Technology Publishing Platform #followback 51,861
XSportforum Danjuma 🎾🎾🎾 Sports🎾⚽| Influencer | Promoter | Register on https://t.co/7PkPDydIFV promocode: Sportforum DM for business: danjuma.mike@my.com 29,873
__Ladynash Lilly ♊️👑 God Over Everything ,Chelsea Fan💙, Music 🎶 lover, quality fabrics seller, Realtor, I’m an ambivert,@burnaboy & @davido music addict 26,260

Top 10 accounts with highest friends count

Username Name Bio Followers count
MTN180 MTN Nigeria Support We're the MTN Nigeria online customer service team. We're here to help, listen and learn from MyCustomer, so send us a tweet! 125,624
techuncode Techuncode Official Twitter Account of Techuncode, Africa's Number 1 Innovative Technology Publishing Platform #followback 23,773
Lukabbey mayowa olagunju doctormayor Barcelona fan / Manchester City fan / Messi fan / fitness consultant / hospitality expect / mechanical engineer / digital marketer DM for promotion 15,898
King____Morgan Eyen___Akwaibom❤️ POLITICAL SCIENTIST👨🏽‍💼 || CERTIFIED DIGITAL MARKETER💻📊 BY GOOGLE || PROUDLY AKPAN NSIT IBOM❤️😋 11,132
olalegxy Mohammed Sodiq ◼ Media Savvy ◼Tech wizard ◼Influencer 10,858
9_11_90s Sarau’Niiyaa 👁️‍🗨️ Mrs O💍 Psalm 46:5✨ Maverick City Music 🧘‍♀️ Loc’D and committed🌱 click on the link below to find my tweets👇🏽 10,321
Basseylives Kingsley All hope on God Almighty ✞ 9,912
iamstephenakin STEPHEN - 9,865
just_j3rry J3RRY‼️🤴🏽 Enthusiastic @ChelseaFC fan 💙... vibes! 😅 9,659
Trackiito Tracksy 001 🧑🏽‍💻 I do what makes me happy, I do Business. #ProudOmoIbadan #ActiveCitizen 🇳🇬 9,373

Most active users

Username Bio Number of tweets
kudaarescammers Booo 225
waaazap 3x CTO, 2x Engineering Manager, 2x CEO, 1x Principal Engineer. @platohq mentor 50
kudascam Simple 48
csmnig CSM is an effective platform for addressing customer service gaps, mediating & ensuring service recovery. TAG US YOUR COMPLAINT 45
ClassicDjkayzee Multi Talented Dj Club DJ | | Tour DJ | | Radio DJ | | Events DJ Bookings Available busarinoni2@gmail.com | | 30
Abbakatungah - 24
otimkpuObi Everything intelligent 21
DELLcollections Stylist Fashion designer Tailoring Fabrics Men's wear Women's wear @DELL collections IDEY4U 20
bolanleoG - 20
IsmahiloTrybe TrybeWorld. Performing Artist Song writer, Afro-trybe/culture&pop Optimist 💥🌍 Love & Unity Ishora 2 be released via... https://t.co/ntuwe0sB3m 20

Tweets per day


Top 10 tweets with highest Retweet count

ID Text Retweet count
1626538712975695872 @joinkuda The only bank that; 1) Sends an apology after a general app downtime. 2) Has the best looking App platform and features. 3) Fastest in transfer. 4) Fastest in reversing funds from failed transactions as well as attending to Customer complaints in a speed of light. Best bank ! 27
1627640570955853825 I mistakenly transferred a huge amount of money via my kuda app to an an unknown opay account and since last night I’ve been trying to reach out to my bank but yet to get any favorable response from them @joinkuda pls kindly respond to this!🤦🏾‍♂️ 25
1627182545224839168 FRAUD by @kudahelp_ng @joinkuda A payment was made from @UBACares to my account (erroneously restricted by kuda) on the 14th of February 2022, by default this money should get into the restricted account or be reversed automatically to the sender.But No, KUDA wants to defraud me. https://t.co/HuDYwBR5Sh 22
1626531926696685569 @joinkuda All this rumors mongers needs to stop! They’ve been trying to bring down KUDA for over a month. If you made a transfer out of your KUDA & your beneficiary didn’t receive it simply check your statement. It must have been reversed without you knowing. It happened to me yesterday 21
1626533246325383177 @joinkuda All these while, Kuda has been my escape route. More reliable than the other financial institutions. I haven't touched cash since the cash wahala started, I buy things paying either through transfer or debit card. Kuda is a goal. 21
1625112662790090755 @cenbank @joinkuda @kudahelp_ng Good afternoon everyone, kuda bank is trying to trick me here, below is a transaction i made around October last year which was declined by the POS merchant, After all said and done i contacted kuda bank and they told me if it was successful.... https://t.co/9MtrTtJu5U 16
1627614034848542720 since the 1st of February my N100k was debited without tracks, no traces on my dashboard and it’s also not on bank statement, @joinkuda refund my money I’ve sent series of emails without replies @cenbank look into this 15
1628028013555187716 @kudahelp_ng @joinkuda Don't be unfortunate, return my 21k. If I go to your branch at sabo for the third time for this same complaint, your staff are going to have a very horrible day @cenbank @instablog9ja @UnclePamilerin @aproko_doctor 10
1627753503882940431 Kuda has been so useless today @joinkuda I made a transaction since morning and I'm yet to get value 8
1626833531304378368 I didn't want to go this far but @kudahelp_ng @joinkuda is owing me and they don't want to pay. @gtbank @gtbank_help has reached out to them two weeks ago to release my money, but they are still refusing to. I've already canceled GTB, e remain Kuda when they release my money. https://t.co/bBboUGU3Zv 7

Top 10 tweets with highest Like count

ID Text Like count
1626538712975695872 @joinkuda The only bank that; 1) Sends an apology after a general app downtime. 2) Has the best looking App platform and features. 3) Fastest in transfer. 4) Fastest in reversing funds from failed transactions as well as attending to Customer complaints in a speed of light. Best bank ! 362
1626533246325383177 @joinkuda All these while, Kuda has been my escape route. More reliable than the other financial institutions. I haven't touched cash since the cash wahala started, I buy things paying either through transfer or debit card. Kuda is a goal. 322
1626531926696685569 @joinkuda All this rumors mongers needs to stop! They’ve been trying to bring down KUDA for over a month. If you made a transfer out of your KUDA & your beneficiary didn’t receive it simply check your statement. It must have been reversed without you knowing. It happened to me yesterday 163
1626531306669588484 @joinkuda Dem wan use my bank play... Normally dem level nor reach 😂😂 100
1627753503882940431 Kuda has been so useless today @joinkuda I made a transaction since morning and I'm yet to get value 31
1627640570955853825 I mistakenly transferred a huge amount of money via my kuda app to an an unknown opay account and since last night I’ve been trying to reach out to my bank but yet to get any favorable response from them @joinkuda pls kindly respond to this!🤦🏾‍♂️ 28
1626532470114906119 @joinkuda Can you reply DM if there’s no shutdown 21
1625112662790090755 @cenbank @joinkuda @kudahelp_ng Good afternoon everyone, kuda bank is trying to trick me here, below is a transaction i made around October last year which was declined by the POS merchant, After all said and done i contacted kuda bank and they told me if it was successful.... https://t.co/9MtrTtJu5U 20
1626533805325426689 @joinkuda Via @cenbank ....it's a rumor. It's Kuda forever baby! https://t.co/yC6Lgngw87 20
1626345427862798336 @DymanFocus @_AsiwajuLerry @_WTFGUY_ @abazwhyllzz @abbkusman @ade8980 @Royal_royaltyy @yeago_geng @IbBeatrice Please ya'll should mind the kinda stuff you cruise with on this space. I almost had a panic attack, as I haven't been able to access my @joinkuda for more than a week now 20

Top 3 Languages Used In Tweets


Top 10 Hashtags used

Hashtag Count
#kudabank 56
#kuda 55
#kudascam 16
#500 7
#opay 6
#5 6
#endkudabanking 6
#1000 5
#cbn 5
#1 4

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@joinkuda 8048
@kudahelp_ng 3202
@cenbank 662
@kudahelp_ngvv 263
@opay_ng 174
@leadershipnga 169
@legitngnews 123
@dellcollections 115
@kudascam 114
@christo19635537 110

Top 10 mentions

Wordcloud of Tweets


Emojis

Average number of emojis used per tweet

29

Emojis used in tweets

Emoji Count Emoji Text
😡 363 enraged_face
🙌 274 raising_hands
😂 265 face_with_tears_of_joy
😭 101 loudly_crying_face
🙏 86 folded_hands
💔 62 broken_heart
🖕 44 middle_finger
💜 42 purple_heart
🤣 35 rolling_on_the_floor_laughing
🙄 32 face_with_rolling_eyes

Emojis groups

Emoji Group Count
Smileys & Emotion 1398
People & Body 581
Travel & Places 43
Symbols 40
Objects 19
Food & Drink 6
Animals & Nature 2
Activities 2
Flags 1