Tweets Analysis - Keyword: @JeniusConnect
Overview
Total number of tweets analysed
848
Earliest tweet was on
2023-03-20
Latest tweet was on
2023-03-29
Tweets covering
9 days
Average age of authors' accounts
7 years
Summarization
The tweets discuss various topics related to JeniusConnect, including financial tips, a flexible cash facility, a user quiz with changing terms and conditions, new UX patterns, app errors and maintenance, customer service wait times, transfer issues, and an NFT platform. Some users complain about app crashes, login errors, and slow maintenance, while others are concerned about transfer delays and unclear proof of transactions.
Topic Modeling
- Managing finances with JeniusConnect
- Issues with JeniusConnect app and maintenance
- JeniusConnect social media promotions and contests
- UX/UI design references including JeniusConnect app
- Technical issues and inquiries related to JeniusConnect
Emotional Analysis
The tweets show a mix of positive and negative emotions towards JeniusConnect, a financial app. Some users express gratitude for the app's features and provide tips for financial management, while others express frustration with maintenance issues, technical glitches, and customer service. There is also concern about transfers not going through and the app crashing. Overall, the emotions conveyed range from satisfaction to dissatisfaction and suggest a need for improvements in the app's reliability and user experience.
Trend Analysis
- Financial management tips and using JeniusConnect's Flexi Cash
- User complaints and issues with maintenance and app functionality
- Announcement and conditions for a JeniusConnect contest
- Technical difficulties and errors experienced by users
- Reference to other companies and their use of UX patterns
Types of Tweets
Number of Retweets
37
Percentage of total tweets
4%
Number of Original tweets
233
Percentage of total tweets
27%
Number of tweets that contain Mentions
848
Percentage of total tweets
100%
Number of tweets that were Replies
576
Percentage of total tweets
67%
Number of tweets that were Quotes
4
Percentage of total tweets
0%
Number of tweets that contain Hashtags
67
Percentage of total tweets
7%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 396 |
| Twitter for iPhone | 238 |
| JeniusChatbot | 107 |
| Twitter Web App | 99 |
| Zendesk | 5 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| KAI121 | Kereta Api Indonesia | Akun Resmi Layanan Pelanggan PT Kereta Api Indonesia (Persero) | Call Center: 121 | E-mail: cs@kai.id | FB: KAI121 | IG & TikTok: KAI121_ | Podcast: KAI121 | 1,098,863 |
| Widino | Dino | Teaophile | Solo Traveller | Travel threads bookmarked on Likes tab | Line ID : widino | 96,932 |
| JeniusConnect | Jenius Connect | Simpler life, happier you. Available on App Store & Play Store. PT Bank BTPN Tbk berizin & diawasi oleh OJK, dan merupakan peserta penjaminan LPS | 83,168 |
| danawallet | DANA.id | Pakai DANA hidup #BebasDrama! ๐ DANA Customer Care 1500 445 ๐ email help@dana.id | 76,862 |
| flip_id | Flip - Transfer Beda Bank Gratis | Ucapkan selamat tinggal pada biaya transfer beda bank. #MudahkanKebaikan Download di sini: https://t.co/fcepYtUTtw | 37,799 |
| theGOODSdept | THE GOODS DEPTโข | THE GOODS DEPTโข a curated dept store for forward thinking individuals | 37,751 |
| xiaomigeek | xg | xiaomi gue, suka suka gue! | 30,615 |
| jeniushelp | Jenius Help | Akun Twitter resmi Jenius Help dari @JeniusConnect, siap membantu kamu 24 jam setiap hari. ๐ 1500 365 ๐ง jenius-help@btpn.com | 28,643 |
| BlibliCare | Blibli Care | Akun resmi Blibli kalo kamu butuh bantuan yg siap melayani 24 jamโจ Pastiin udah follow aku ya๐ Follow juga @bliblidotcom utk informasi program di Blibli๐ | 27,381 |
| Nuyuybestiemu | Nuyuy | - | 17,186 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| echayn | nano. | ใ คใ คcyberfan-buss.โ ๐ | 6,683 |
| Dekakokgitu | Makhluk Mars | Tidak Tidur https://t.co/NqB2FDSjqy ig https://t.co/Pwn7duJKoK follow aja langsung ku follback ๐ | 6,294 |
| mutwalizm | nai | - | 5,022 |
| hendrygontoro | Hendry Gontoro (ๅณ็ซฏ้), Ir. | 30 May 1965 | 5,011 |
| gaskafedi | Gaska | - | 4,733 |
| kalintanggg_ | golin | Roronoa Zoro๐ | 4,586 |
| zaynmuran | JOB BALAS CHAT DI PINNED | akun ini tidak dijual | 4,259 |
| rainchu | rain chudori ๐ฆ | literary it girl (also on @okchupid for non professional things) | 3,897 |
| THE_2OO1 | โธ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ ๊ Nana // ๐netflix | โข https://t.co/RzAntVHajB lovebot โข she/her โข mulfand & a real life story teller too~ // ๐akun jualan, cek pinned untuk harganyaโจ๏ธ | 3,402 |
| pedavng | octa | - | 3,366 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| jeniushelp | Akun Twitter resmi Jenius Help dari @JeniusConnect, siap membantu kamu 24 jam setiap hari. ๐ 1500 365 ๐ง jenius-help@btpn.com | 107 |
| desparaja_ | Dec, 17 ๐ | 17 |
| virtual_boii | - | 10 |
| strawwaffle | ๐ฆ | 10 |
| malvinCh | Kindness is a language which the deaf can hear and the blind can see- Mark Twain | 9 |
| Sushi4lunchh | More issues than vogue | 9 |
| ariqhadi | - | 7 |
| sunpeachair | TUKANG PENUHIN NOTIF ORANG | 7 |
| myramdz | Bukan Pengguna Twitter | 7 |
| yagadigi | Hidup bukanlah permainan keberuntungan. Jika kau ingin menang, kau harus bekerja keras. (Sora โ No Game No Life) | 6 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1640448798270038016 | Syarat dan ketentuan 1. Kuis berlaku untuk pengguna Jenius aktif 2. Peserta wajib follow akun media sosial @jeniusconnect 3. Akun Twitter tidak private 4. Syarat dan ketentuan dapat berubah sewaktu-waktu dengan pemberitahuan melalui akun media sosial resmi @JeniusConnect | 5 |
| 1640448802564997120 | Pemenang diumumkan di Twitter resmi @jeniusconnect pada 5 April 2023. Semoga kamu beruntung ya! | 3 |
| 1639689507653160960 | Use your Jenius M Card or Credit Card to get cashbacks! Shop our stores at PIM 2, Lotte Shopping Ave, Lippo Mall Kemang & Aeon Sentul @JeniusConnect https://t.co/yLDPZoistj | 2 |
| 1640645660176416768 | Tips buat raih impian, terutama dalam hal finansial, bisa dimulai dengan #langkahkecilhariini yaitu: pinter2 kelola cash flow. Walau ada tabungan, kalian bisa manfaatin Flexi Cash nya @JeniusConnect, Flexi Cash ini adalah dana fleksibel yg punya limit sampe 200juta | 2 |
| 1640456512979234832 | @JeniusConnect Ga usah yang aneh-aneh min sahur mah. Yg penting makan kenyang #LangkahKecilHariIni https://t.co/KvPf4VmZlu | 1 |
| 1640246743022567425 | New UX patterns uploaded and ready to be your reference sample at https://t.co/eOmz9opW0C! App this week: ๐ณ @JeniusConnect โจ @sahabathijra ๐ต @careem ๐๏ธ @Etsy #ui #ux #uiux #uidesign #uxdesign #uiuxdesign #UIUXDesigner https://t.co/elpJKeDhUi | 1 |
| 1640995591332433921 | @sunpeachair @JeniusConnect Hi, mohon maaf atas kendala yang kamu alami. Terkait keluhan kamu dapat mengunjungi layanan Cabang BTPN KC Batam Kota, Komplek Raflesia Business Centre Blok G No. 1, Kel. Teluk Tering, Kec. Nongsa, Kota Batam 29461. ^RAF | 1 |
| 1639137328072634368 | @JeniusConnect Bisa-bisanya siang gini ada problem๐ญ | 1 |
| 1639177666619383808 | @JeniusConnect Woy barusan gue tf ke akun jenius gue, saldonya gak update oy! Kemana duit gue! | 0 |
| 1639158593894387712 | @JeniusConnect Sampe jam berapaaaa, jgn jam office hour kak :(( | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1640645660176416768 | Tips buat raih impian, terutama dalam hal finansial, bisa dimulai dengan #langkahkecilhariini yaitu: pinter2 kelola cash flow. Walau ada tabungan, kalian bisa manfaatin Flexi Cash nya @JeniusConnect, Flexi Cash ini adalah dana fleksibel yg punya limit sampe 200juta | 29 |
| 1639142147525083137 | @JeniusConnect lama banget dah. kalo mau maintenance tuh pengumuman dulu kek, dr jam berapa sampe jam berapa. jangan siang siang. kan yg maupake mobile appsnya jd susah. hadu | 8 |
| 1640448798270038016 | Syarat dan ketentuan 1. Kuis berlaku untuk pengguna Jenius aktif 2. Peserta wajib follow akun media sosial @jeniusconnect 3. Akun Twitter tidak private 4. Syarat dan ketentuan dapat berubah sewaktu-waktu dengan pemberitahuan melalui akun media sosial resmi @JeniusConnect | 7 |
| 1640448802564997120 | Pemenang diumumkan di Twitter resmi @jeniusconnect pada 5 April 2023. Semoga kamu beruntung ya! | 5 |
| 1640246743022567425 | New UX patterns uploaded and ready to be your reference sample at https://t.co/eOmz9opW0C! App this week: ๐ณ @JeniusConnect โจ @sahabathijra ๐ต @careem ๐๏ธ @Etsy #ui #ux #uiux #uidesign #uxdesign #uiuxdesign #UIUXDesigner https://t.co/elpJKeDhUi | 4 |
| 1639150257014714368 | @JeniusConnect Apakah ada yg sama akun nya memuat ulang terus aplikasinyaa terus keluar sendiri? | 2 |
| 1639120065386905600 | @JeniusConnect Selamat siang kak, ini mau nanya hari ini jenius ada kendala apakah? Ga bisa log in | 2 |
| 1639151811633479680 | @JeniusConnect ini sekelas bank kok maintenancenya lama begini? timnya abal abal atau underpaid ya | 2 |
| 1639150426489774080 | @JeniusConnect Ah pret. Ditagih ceban sebulan masih aja problem. Masih bingung kenapa stay di jenius :) | 2 |
| 1639105666412580864 | @JeniusConnect min, aplikasi jenius lg error ya?? | 2 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #langkahkecilhariini | 63 |
| #ui | 2 |
| #ux | 2 |
| #uiux | 2 |
| #uidesign | 2 |
| #uxdesign | 2 |
| #uiuxdesign | 2 |
| #uiuxdesigner | 2 |
| #nft | 1 |
| #auhtenticationplatform | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @jeniusconnect | 868 |
| @jeniushelp | 145 |
| @virtual_boii | 26 |
| @strawwaffle | 18 |
| @naviawa | 13 |
| @flip_id | 9 |
| @icematchafrappe | 9 |
| @smartfrenworld | 8 |
| @ojkindonesia | 8 |
| @malvinch | 8 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
22
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ๐ญ | 54 | loudly_crying_face |
| ๐ฅฒ | 16 | smiling_face_with_tear |
| ๐ | 8 | face_with_tears_of_joy |
| ๐ฅบ | 8 | pleading_face |
| ๐ฅ | 8 | fire |
| ๐ | 7 | folded_hands |
| โจ | 6 | sparkles |
| ๐คฃ | 5 | rolling_on_the_floor_laughing |
| ๐๐ป | 4 | folded_hands_light_skin_tone |
| ๐คฌ | 4 | face_with_symbols_on_mouth |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 145 |
| People & Body | 21 |
| Travel & Places | 12 |
| Activities | 7 |
| Objects | 6 |
| Symbols | 2 |