Tweets Analysis - Keyword: @ItsFlo
Overview
Total number of tweets analysed
134
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
8 days
Average age of authors' accounts
8 years
Summarization
The tweets cover various topics related to insurance companies, including customers canceling their policies with State Farm and praising their experience with Allstate. Some tweets express frustration with Progressive's rate increases, while others suggest switching to smaller regional insurance companies. Additionally, there are some references to Flo, the spokesperson for Progressive, including memes and suggestions for her to make O.J. Simpson the new TV dad for their commercials.
Topic Modeling
- Insurance company dissatisfaction (tweets 1, 2, 3, 5, 6)
- Comparing and switching insurance providers (tweets 1, 2, 4, 5, 6)
- Positive sentiment towards insurance providers (tweets 4, 11, 12)
- Engagement with and opinions of Flo from Progressive (tweets 1, 2, 3, 6, 8, 10, 12, 13, 14, 16, 17)
- General conversation and jokes/memes about insurance and insurance providers (tweets 7, 9, 15, 18)
Emotional Analysis
The emotions expressed in these tweets are mostly negative towards various insurance companies and their representatives, including StateFarm, Progressive and Flo. Some express anger and frustration at price increases or poor customer service, while others suggest switching to different companies. Some tweets also include humor or sarcasm, but overall there is a strong sentiment of dissatisfaction with the insurance industry.
Trend Analysis
- Cancellation of State Farm insurance
- Switching to Allstate insurance and dissatisfaction with Progressive insurance and Flo
- Increase in insurance rates
- Preference for smaller regional insurance companies
- Discussion of insurance liability related to gun ownership and school shootings
Types of Tweets
Number of Retweets
18
Percentage of total tweets
13%
Number of Original tweets
52
Percentage of total tweets
38%
Number of tweets that contain Mentions
134
Percentage of total tweets
100%
Number of tweets that were Replies
62
Percentage of total tweets
46%
Number of tweets that were Quotes
2
Percentage of total tweets
1%
Number of tweets that contain Hashtags
12
Percentage of total tweets
8%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 62 |
| Twitter Web App | 34 |
| Twitter for Android | 31 |
| Twitter for iPad | 3 |
| Sprinklr | 2 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| VonWolf9 | THEE ROCKSTAR #rockstar 🤟☠🤟 | Von Wolf Clothing https://t.co/m3unL0P8QB https://t.co/QRWuBAdKvb Followed by @gasmonkeygarage @Cinnabon #ROCKSTAR | 389,099 |
| progressive | Progressive | Proud provider of quality car insurance, home insurance and more. You've seen our commercials, now see our tweets. Looking to protect something? We can help. | 78,426 |
| Nationwide | Nationwide | Nationwide is on your side. Did you sing it? You sang it. | 66,404 |
| RealDanODowd | Dan O'Dowd | Green Hills Software CEO and Founder of The Dawn Project. I am running a campaign to make computers safe for humanity and ban Tesla Full Self-Driving. | 29,235 |
| ask_progressive | Progressive Ins. | Welcome to the Progressive Customer Care page. Private message us about your quote, claim or policy. You can also give us a call at 855-266-8485. | 15,521 |
| Dougdesautels | Doug Des Autels | Skateboarding, Filming, Shooting photos, youtube, DSM, Traveling, Snowboarding, PS4, ReVive, Force, & Amgrip. whoooosh! Cashapp $amskater | 13,777 |
| stripsofgabby | gabs. | ya favorite free spirited queen. | 5,261 |
| YachtRockShow | The Yacht Rock Show with Eddie Ganz | SAG-AFTRA Vocalist & MC Host of The YachtRock show podcast on @spotify @applepodcasts | 4,882 |
| reenareena | reenafriedmanwatts | Host of Better Call Daddy, On-Air Announcer https://t.co/V3ydoUGPoV, I help entrepreneurs get seen! Ex-Springer Producer, wife of #smartgrid enthusiast #bettercalldaddy | 4,357 |
| CrocMartens | Yee Hawttie | •One mans garbage is another man persons good ungarbage• BLM•ACAB• ❤️🔥Javi❤️🔥 | 4,308 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| VonWolf9 | THEE ROCKSTAR #rockstar 🤟☠🤟 | Von Wolf Clothing https://t.co/m3unL0P8QB https://t.co/QRWuBAdKvb Followed by @gasmonkeygarage @Cinnabon #ROCKSTAR | 421,135 |
| progressive | Progressive | Proud provider of quality car insurance, home insurance and more. You've seen our commercials, now see our tweets. Looking to protect something? We can help. | 7,035 |
| reenareena | reenafriedmanwatts | Host of Better Call Daddy, On-Air Announcer https://t.co/V3ydoUGPoV, I help entrepreneurs get seen! Ex-Springer Producer, wife of #smartgrid enthusiast #bettercalldaddy | 5,002 |
| LateBloomer87 | Jason Guevarra | Acts 17 :5 (K.J.V.) "the house of Jason" | 4,972 |
| NickASAVet | Nick Plessas | Army-R.A. A.S.A. All the Way! Vietnam Japan De Paul | 4,699 |
| YachtRockShow | The Yacht Rock Show with Eddie Ganz | SAG-AFTRA Vocalist & MC Host of The YachtRock show podcast on @spotify @applepodcasts | 4,406 |
| rblay1981 | Ryan Blay | parent, lawyer and husband | 3,756 |
| Jep4577 | Jim🏆🏆 | 🇺🇸U.S.A.F. Vietnam Veteran - GA State U. Alum - Amateur Genealogist, CCL. 2A. LEO Dad. Georgia Native. Go Dawgs 🏆🥇🏆🥇 “Ultra MAGA”. No Trains | 3,669 |
| Slicetweeter784 | Slicedude | Hi I'm Luke! full time pop culture connoisseur and full time Tweeter! | 3,435 |
| Dougdesautels | Doug Des Autels | Skateboarding, Filming, Shooting photos, youtube, DSM, Traveling, Snowboarding, PS4, ReVive, Force, & Amgrip. whoooosh! Cashapp $amskater | 2,416 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| EinSofWill | I don't follow others. I don't want followers. If you make a comment about my 0 following or 0 followers, then you obviously cannot read. | 6 |
| TNTFlorence | sunergeo... | 4 |
| MrCoolLooking75 | Just a fan of games and entertainment. Wheel Of Fortune alum. Introvert that likes to interact with celebrities. | 4 |
| RetweetXF | A powerful Twitter Retweet bot » Made using #TwitAPI by @XFtools » Questions? Concerns? Talk to our support team: @XFSupport | 4 |
| MRomanoJr1 | - | 4 |
| MatthewRandle | Husband, Father, Veteran, Lawyer | 4 |
| JackSla75661261 | Ultra Extremest MAGA 3rd Account after being Nuked again by the Twits. 4th Div 1/12th Infantry 76 - 79. IFBAP, FJB, No DMs. Fu€k the Hive mind at Twitter! | 3 |
| Jahnke7Jahnke | - | 2 |
| NickASAVet | Army-R.A. A.S.A. All the Way! Vietnam Japan De Paul | 2 |
| Nationwide | Nationwide is on your side. Did you sing it? You sang it. | 2 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1641429039683452928 | Looks like I’m canceling @StateFarm for both personal and business. Great job @statefarm team. @ItsFlo can I bundle commercial and personal auto with my home? | 3 |
| 1639810926827167747 | @sailinjackvip We just switched to @Allstate, dumped PROGRESSIVE’s @ItsFlo, and cut our insurance in half. Yes, HALF. It’s time to tell FLO she gotta go! Get over to Allstate and save much mo’. | 2 |
| 1640774793464098816 | Thanks @Allstate for truly caring and providing such unbelievable customer service! 🙄 #NOTingoodhands #youshouldbeashamed @ItsFlo @StateFarm @LibertyMutual @Amica https://t.co/3hCyRQ2YJW | 1 |
| 1641220226237726727 | @Allstate u MUST BE SMOKIN them CHOCOLATE WEED MUSHROOM MUSHROOMS. How u gone RAISE MY RATE by 35%! @GEICO @ItsFlo @StateFarm HIT ME UP!!! | 1 |
| 1639066042847862784 | Wife was in a car accident on 03/18 Car in Casa Grande We live in Tucson Been calling @progressive since Monday Claims rep & manager won't answer or return calls We need car towed to be assessed here and a rental for my wife @USProgressives @ItsFlo CALL US @MatthewRandle | 1 |
| 1641444448109465600 | @TVDude90 @StateFarm @ItsFlo Ummm .. Progressive supports the LGBTQ community as well. Most large companies support diversity and inclusion. Maybe @TheGeneralAuto ? Good luck. | 1 |
| 1639377285819015168 | I have been on the phone talking with & being held on HOLD for several hours in the last 2 months with @ItsFlo. DO NOT BUY your car/rv/MC insurance from PROGRESSIVE. They owe me $40 from fees I was told wouldn't happen. I canceled my PREMIUM Plan 10 minutes ago, so tired of this. | 0 |
| 1639095596018728960 | @MRomanoJr1 @progressive @USProgressives @ItsFlo @amfam Remind me - I’ll send you my agents info - Gordon Purvis - he’s the man | 0 |
| 1639096171573522432 | @theghost3605 Omg I love memes!!!!!!!! I have one of me as @ItsFlo on my @instagram | 0 |
| 1639248527841808385 | Y’all and @ItsFlo better get this ish together @progressive | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1641429039683452928 | Looks like I’m canceling @StateFarm for both personal and business. Great job @statefarm team. @ItsFlo can I bundle commercial and personal auto with my home? | 16 |
| 1639810926827167747 | @sailinjackvip We just switched to @Allstate, dumped PROGRESSIVE’s @ItsFlo, and cut our insurance in half. Yes, HALF. It’s time to tell FLO she gotta go! Get over to Allstate and save much mo’. | 3 |
| 1639486281469288448 | I updated the address on my car insurance, and they raised my rate by $30. That's never happened before. Progressive has been fine till this point but this is a bummer @ItsFlo | 3 |
| 1641444448109465600 | @TVDude90 @StateFarm @ItsFlo Ummm .. Progressive supports the LGBTQ community as well. Most large companies support diversity and inclusion. Maybe @TheGeneralAuto ? Good luck. | 3 |
| 1640774793464098816 | Thanks @Allstate for truly caring and providing such unbelievable customer service! 🙄 #NOTingoodhands #youshouldbeashamed @ItsFlo @StateFarm @LibertyMutual @Amica https://t.co/3hCyRQ2YJW | 2 |
| 1641220226237726727 | @Allstate u MUST BE SMOKIN them CHOCOLATE WEED MUSHROOM MUSHROOMS. How u gone RAISE MY RATE by 35%! @GEICO @ItsFlo @StateFarm HIT ME UP!!! | 2 |
| 1641448294651154433 | @ItsFlo Oh yeah! It does I forget that you all literally make the commercials and go to the physical locations. I appreciate the advertisement and commercials actually. It’s engaging and makes me feel like I’m part of your word. Thank you for sharing the content Flo! 💙 | 2 |
| 1641584002112065536 | @Vecenti47 it's that TV dad on the @ItsFlo Progressive commercials. | 2 |
| 1641431637304168449 | @TVDude90 @StateFarm @ItsFlo Avoid large national insurance companies. Go with smaller regional companies. All the big corporations are woke. https://t.co/qWOqD2VjHq | 2 |
| 1639094515125608448 | @MatthewRandle @progressive @USProgressives @ItsFlo @amfam I have @amfam for my business insurance policies. You have always treated me right! | 2 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #notingoodhands | 2 |
| #youshouldbeashamed | 2 |
| #dallas | 2 |
| #aries | 1 |
| #ariesseason | 1 |
| #resist | 1 |
| #progressive | 1 |
| #era | 1 |
| #nationalicecreamday | 1 |
| #watermarkchurch | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @itsflo | 134 |
| @progressive | 28 |
| @allstate | 19 |
| @statefarm | 18 |
| @geico | 17 |
| @stevenfurtick | 10 |
| @franklin_graham | 10 |
| @usprogressives | 9 |
| @libertymutual | 8 |
| @amica | 8 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
29
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 👏 | 3 | clapping_hands |
| ♈ | 2 | Aries |
| 🙄 | 2 | face_with_rolling_eyes |
| 😂 | 2 | face_with_tears_of_joy |
| 🤷♀️ | 1 | woman_shrugging |
| 💙 | 1 | blue_heart |
| 👏🏿 | 1 | clapping_hands_dark_skin_tone |
| 👃 | 1 | nose |
| 🍗 | 1 | poultry_leg |
| 🎉 | 1 | party_popper |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 16 |
| Animals & Nature | 8 |
| People & Body | 7 |
| Symbols | 2 |
| Food & Drink | 2 |
| Travel & Places | 2 |
| Objects | 2 |
| Activities | 1 |