Tweets Analysis - Keyword: @ICICIPruLife

Overview

Total number of tweets analysed

540

Earliest tweet was on

2023-03-21

Latest tweet was on

2023-03-30

Tweets covering

9 days

Average age of authors' accounts

8 years

Summarization

Customers are expressing complaints and frustrations with ICICI PruLife, with one customer reporting receiving another person's policy details after paying their premium online, and others expressing dissatisfaction with customer service and humanity of the bank. However, there are also positive mentions, such as analysts upgrading ICICI PruLife and the CEO welcoming new regulations on commission and expenses.

Topic Modeling

  • Issues with ICICI PruLife's online payment and privacy protection
  • Customer service experience with ICICI PruLife
  • Criticisms and complaints about ICICI PruLife's insurance policies and practices
  • Market analysis and performance of ICICI PruLife and other insurance companies
  • General dissatisfaction and negative experiences with ICICI PruLife

Emotional Analysis

The tweets express a range of emotions, including frustration, anger, disappointment, and fear towards ICICIPruLife. Many users are criticizing the company's customer service and lack of professionalism, with some even going to the extent of calling them "worst bank." Users also express concern over the safety and privacy of their personal information. However, some tweets are positive and highlight the bullish sentiment towards ICICIPruLife's stock market performances. Overall, the emotions expressed in the tweets are largely negative towards ICICIPruLife.

Trend Analysis

  1. Customer complaints regarding flawed premium payment process and privacy breaches
  2. Dissatisfaction with customer support and response time
  3. Stock market analysis and upgrades/downgrades of insurance companies
  4. Sharing of profit on social media platforms
  5. Overall positivity towards changes in commission and expenses regulations

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

77

Percentage of total tweets

14%

Number of Original tweets

128

Percentage of total tweets

23%

Number of tweets that contain Mentions

540

Percentage of total tweets

100%

Number of tweets that were Replies

331

Percentage of total tweets

61%

Number of tweets that were Quotes

8

Percentage of total tweets

1%

Number of tweets that contain Hashtags

42

Percentage of total tweets

7%

Top 5 devices used to tweet

Source Count
Twitter for Android 298
Twitter for iPhone 120
Twitter Web App 103
TweetDeck 5
Trooya 4

What devices were used to tweet

Top 10 accounts with highest followers count

Username Name Bio Followers count
ndtv NDTV Breaking news alerts from India. Instagram: https://t.co/QrV2OUie6Q YouTube: https://t.co/INzHBLWOpV 17,731,360
CNBCTV18News CNBC-TV18 Follow business news with India's Leading Business News Channel, CNBC-TV18. For more updates, follow @CNBCTV18Live. Telegram: https://t.co/OggDVLUjbE 1,091,282
KasthuriShankar Kasturi Shankar Patriot. Actor activist lawyer writer quizzer dancer foodie travelholic. Non partisan. Politics; Sport India; Clean India, hospice, women & children rights. 338,041
ICICIBank_Care ICICI Bank Cares Welcome to the official service handle of ICICI Bank. We are here to help you resolve your queries. For updates and offers, follow us on @ICICIBank 322,920
bqprime BQ Prime #BQPrime is amongst #India’s youngest and most credible financial #news platforms. Follow us on Telegram: https://t.co/NmDkcmO8Ab 299,254
ICICIPruMF ICICIPruMF Welcome to the official Twitter handle of ICICI Prudential Mutual Fund. Let's aim for progress together. #MutualFundsSahiHai #TarakkiKarein 69,175
nimeshscnbc Nimesh Shah Associate Executive Editor, CNBC TV18 Journalist for last 18 years 61,305
SurabhiUpadhyay Surabhi Upadhyay Biz Journalist over last 19 yrs. CNBC TV 18. Passionate about markets, investing & personal finance. Travel buff & philosopher after work! Tweets are personal 46,644
MoneycontrolH Moneycontrol Hindi Moneycontrol न्यूज़ अब हिंदी में 43,193
raahi_27 🌹#सागर🌹फिर भी प्यासा कोई तो ऐसी पहेली है जो सुलझ नहीं रही जिंदगी की, वरना इतने भी बुरे भी नहीं हम के आप याद ना करें! Rt is not my endorsement. 39,196

Top 10 accounts with highest friends count

Username Name Bio Followers count
raahi_27 🌹#सागर🌹फिर भी प्यासा कोई तो ऐसी पहेली है जो सुलझ नहीं रही जिंदगी की, वरना इतने भी बुरे भी नहीं हम के आप याद ना करें! Rt is not my endorsement. 19,728
ICICIBank_Care ICICI Bank Cares Welcome to the official service handle of ICICI Bank. We are here to help you resolve your queries. For updates and offers, follow us on @ICICIBank 15,156
rvp #RaviVisvesvarayaSharadaPrasad #Telecom #InfoTech Master of Science @cmu_ece @CarnegieMellon 1986 | Master of Engg @cmu_mse @CMUEngineering 1985 | MS Physics @IITKanpur 1982 | Research Fellow @cmu_robotics 1985 5,719
HariNar96524168 Hari Narayan Verma 🙏satavin 5,008
ChaitanyaD2020 Chaitu007 Citizen of The Republic of India i.e. Bharat. Economically right. Socially left. Appreciate good satire from Right or Left. RTs and likes not endorsements. 4,989
kotasrinumca Srinivas Kota Voice of CBN , #TDPtwitter 4,913
quiverloaded 1line wonder ♂️ Geek | Polyglot | Equivocal | Ingenious ∆ 4,401
mylaibalki Balakrishnan K Avid follower of Politics and real cricket. Retweets are not necessarily endorsements. 3,164
mugdhmani मुग्ध मणि पाण्डेय 🎹🎤🎺🎻 संगीत प्रेमी, पर्यटक, राजनैतिक समीक्षक प्रखर राष्ट्रवादी, सनातन परंपरा का अनुशरण अनिवार्य 3,085
Lokesh__Tweets NTR30 still studying 2,724

Most active users

Username Bio Number of tweets
vasan_anakkara - 30
kotasrinumca Voice of CBN , #TDPtwitter 15
sajidnoorani I have been working as a Web Designer/UI Developer from the last 15+ years, It's been great learning experience so far. 13
8swadeshi23 सनातन धर्म की जय, https://t.co/FTENazwZvr https://t.co/Ye7pnSMwje 13
amandeepshanu91 I am awesome 13
Amitgoyalom मेरे नाथ !! आपको भूलूँ नहीं,आपका साथ ही वास्तविक है,दुनिया का साथ काल्पनिक है, Numerologist, Tarot card reader, Reiki Practitioner,Sound healing therapist... 10
hemendranayna - 9
Mishiagg Thinker , engineer 9
1esh_ Aquarian, enthusiast. 8
RAHULRA35156576 - 8

Tweets per day

Top 10 tweets with highest Retweet count

ID Text Retweet count
1639193017679749122 Hey @ICICIPruLife , what are you even doing? I paid my premium online and downloaded statement from your website, Instead of my policy, i got oneNileshBhai statement and his full policy details, address , phone everything. Wonder who all has my details now. #scary. 13
1638845723935637504 आप सभी से हाथ जोड़कर विनती करती हूं की आप लोग मेरे भैया की तरह गलती मत कर लेना, मरते मर जाना लेकिन @ICICIPruLife में कभी भी अपना इंश्योरेंस मत लेना, इंसान मर जाता है लेकिन ये bsdk वाले इतनी इंसानियत नही दिखते की 70 साल की old age lady को उसके हक के पैसे दे दे 😡 11
1638586715098210304 #ICICIPRULI Rs 19,000 profit shared on #telegram Search #KGSTOCKMARKETCALLS ON #telegram Link 👇 https://t.co/pFiRbaKEK7 #HDFC #reliance #abcapital #Sharemarket #Adani #ADANIENT #StocksToBuy #ITC #ADANIPORT #Nifty #HDFCBank @ICICIPruLife #ICICIPRU #BAJFINANCE #SUNPHARMA #TCS https://t.co/RD1Rp1iIM3 4
1638171429949816832 @CNBCTV18News @ICICIPruLife @IndiGo6E Confirmation of #Dstreetchatter Temasek sells 3.4cr shares in Devyani Int at Rs 145/sh worth Rs 500 cr Franklin MF One of the buyer @_prashantnair @Nigel__DSouza @Reematendulkar @SurabhiUpadhyay @ShereenBhan @CNBCTV18Live @CNBCTV18News 2
1639533672968880129 @ICICILombard really poor service and work on your part, first you issue a policy with wrong DOB after taking the necessary documents , then you correct it and do not correct the details in nominee section. @irdaindia @ICICIBank_Care @ICICIBank @ICICIPruLife @irdainsurance 2
1638386747792064514 CNBC-TV18 Stocks Board | Life #Insurance cos have corrected 7-24% since the #Budget, says #CLSA in their note. Upgrades @SBILife & Max Fin to Buy, remains Underperform on @HDFCLIFE and Outperform on @ICICIPruLife. @SutariaSurabhi with more details https://t.co/6p4h79gYHO 2
1640358110530539520 @ICICIPruLife When death claim will be settled policy no 44668088 When policy holder purchase the policy that time she fullfill company all terms and conditions But company told to nominee policy holder give mis statement of income and business if policy holder give mis statement how compa 2
1639271702038294529 Update. I got a call from @ICICIPruLife , customer agent was polite, but wasn't much help. She took my details and said someone more helpful will call ..... Still waiting. https://t.co/YQr3raQiiX 2
1639228261279617025 @KasthuriShankar @ICICIPruLife Same happens with me from @ExideLifeCares @HDFCLIFE 1
1640289490744012802 @ICICIPruLife I am not happy with customer service They won't respond only. In whatsapp chat support will be asking the same questions they detect a 2 month premium, if u go to any ICICI Bank they won't respond, worst service. 9986141402 1

Top 10 tweets with highest Like count

ID Text Like count
1639193017679749122 Hey @ICICIPruLife , what are you even doing? I paid my premium online and downloaded statement from your website, Instead of my policy, i got oneNileshBhai statement and his full policy details, address , phone everything. Wonder who all has my details now. #scary. 152
1639271702038294529 Update. I got a call from @ICICIPruLife , customer agent was polite, but wasn't much help. She took my details and said someone more helpful will call ..... Still waiting. https://t.co/YQr3raQiiX 28
1638845723935637504 आप सभी से हाथ जोड़कर विनती करती हूं की आप लोग मेरे भैया की तरह गलती मत कर लेना, मरते मर जाना लेकिन @ICICIPruLife में कभी भी अपना इंश्योरेंस मत लेना, इंसान मर जाता है लेकिन ये bsdk वाले इतनी इंसानियत नही दिखते की 70 साल की old age lady को उसके हक के पैसे दे दे 😡 25
1638386747792064514 CNBC-TV18 Stocks Board | Life #Insurance cos have corrected 7-24% since the #Budget, says #CLSA in their note. Upgrades @SBILife & Max Fin to Buy, remains Underperform on @HDFCLIFE and Outperform on @ICICIPruLife. @SutariaSurabhi with more details https://t.co/6p4h79gYHO 13
1638171429949816832 @CNBCTV18News @ICICIPruLife @IndiGo6E Confirmation of #Dstreetchatter Temasek sells 3.4cr shares in Devyani Int at Rs 145/sh worth Rs 500 cr Franklin MF One of the buyer @_prashantnair @Nigel__DSouza @Reematendulkar @SurabhiUpadhyay @ShereenBhan @CNBCTV18Live @CNBCTV18News 13
1638776168139886593 @chandrarsrikant I am fed-up with @ICICIPruLife they call me to send their relationship manager 😂 7
1638896647378968576 @raajsharma1011 @ICICIPruLife Nahi , in chutiyon ko 10 mahine se bardast kar rahi hun, ab kuch nahi kahna in haramiyon ko, Bas sabse appeal kar sakti hu ki plz in logon ke chakkar me na padna 4
1641341993317199872 The updated regulations on commission and expenses of management are a welcome change, says @ICICIPruLife's CEO NS Kannan. Read more in @SanghviMonal's report: https://t.co/vGtpiFJChk https://t.co/QzosUfaeyN 4
1639564374091112448 #ChartoftheWeek @ICICIPruLife has given a positive trendline breakout in the daily chart. The RSI indicator has also provided a bullish crossover, indicating a fresh leg of up moves in the short term. It will turn bearish below 404. #FundsIndiaBroking #Nifty #stockstowatch https://t.co/v2VBmvsQSX 4
1638479090524258306 Alpha Managers | Expect the market to remain sideways but valuations are looking comforting now, says Gautam Sinha Roy of @ICICIPruLife. Tells @_prashantnair, @Reematendulkar @SurabhiUpadhyay & @nigel__dsouza that they are bullish on @HDFC_Bank, @Infosys, #Reliance and @HUL_News https://t.co/8bJZnYd3Xq 4

Top 3 Languages Used In Tweets

Top 10 Hashtags used

Hashtag Count
#boycotticicipurlife 26
#telegram 6
#reliance 5
#hdfc 4
#stockstobuy 4
#nifty 4
#icicipruli 3
#kgstockmarketcalls 3
#abcapital 3
#sharemarket 3

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@iciciprulife 591
@icicibank 51
@kasthurishankar 45
@irdaindia 32
@jagograhakjago 24
@icicibank_care 23
@icicilombard 18
@8swadeshi23 18
@surya_14kumar 16
@finminindia 11

Top 10 mentions

Wordcloud of Tweets

Emojis

Average number of emojis used per tweet

10

Emojis used in tweets

Emoji Count Emoji Text
🦆 4 duck
😆 4 grinning_squinting_face
😂 4 face_with_tears_of_joy
🤔 4 thinking_face
😜 4 winking_face_with_tongue
🤣 4 rolling_on_the_floor_laughing
👇 3 backhand_index_pointing_down
🙏 3 folded_hands
😲 3 astonished_face
😊 2 smiling_face_with_smiling_eyes

Emojis groups

Emoji Group Count
Smileys & Emotion 40
People & Body 9
Animals & Nature 5
Objects 1
Activities 1
Symbols 1
Travel & Places 1