Tweets Analysis - Keyword: @Hyundai_NFT
Overview
Total number of tweets analysed
19
Earliest tweet was on
2023-02-12
Latest tweet was on
2023-02-17
Tweets covering
5 days
Average age of authors' accounts
6 years
Summarization
A project taken on by a large corporation was unsuccessful, leading to complaints about its reputation and allegations that it was a scam. Hyundai service appointment delays and customer service issues were reported. People on Twitter urge to not buy Hyundai cars, alleging that they focus on making profits rather than providing customer service, citing personal examples, screenshots, and service order copies of speakers being replaced. Finally, other tech companies such as Apple, Huawei, Inteliot etc. were tagging in the tweets.
Topic Modeling
- Poor customer service and experience with Hyundai
- Safety issues in Hyundai vehicles
- The reputation of Hyundai and whether or not it is worth it
- Financial scams or unethical business practices of the company
- Competition between Hyundai and other auto-makers
Emotional Analysis
The emotions expressed in these tweets range from anger and frustration to disappointment and distrust. Many of the tweets express a sense of betrayal, as users express their disappointment in the actions of the large corporation and its lack of care for their customers. Some users also express their fear for their safety, citing instances of cars randomly shutting off while on the highway. Finally, there is a sense of hopelessness, as customers have not been able to get help from the company despite their efforts.
Trend Analysis
- Brand reputation and worth of international corporation
- Poor customer service experience with Hyundai
- Poor customer experience of buying and servicing Hyundai cars
- Safety concerns with Hyundai cars
- Positive customer service experience with Hyundai
Types of Tweets
Number of Retweets
3
Percentage of total tweets
15%
Number of Original tweets
10
Percentage of total tweets
52%
Number of tweets that contain Mentions
19
Percentage of total tweets
100%
Number of tweets that were Replies
5
Percentage of total tweets
26%
Number of tweets that were Quotes
2
Percentage of total tweets
10%
Number of tweets that contain Hashtags
11
Percentage of total tweets
57%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 9 |
| Twitter Web App | 5 |
| Twitter for iPhone | 4 |
| Verint Messaging | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Hyundai_UK | Hyundai UK | Welcome to the official #HyundaiUK Twitter account. Our Customer Service team are here for your queries Mon - Fri, 9am - 5pm. | 36,443 |
| webmonitorfr | WebMonitor | - | 35,829 |
| RCraig_NFT | Richard Criag | Happily married to the love of my life 😍 | Father of 3 Lovely Daughters | Gamer | NFT Enthusiast | Web3 Lover 💪 | 2,418 |
| jons_nft | 🇺🇦 jons-nft / 0012.wallet (💙,🧡) | NFT Art Creator and Collector #Cardano #Ethereum #Bitcoin #NFT #NFTArt #Ada #Eth #Btc #cnft #opensea | 1,293 |
| gokorea2022 | Holy Moly | NFT investors, collectors, 投資家、コレクター.Let's be cyber fren, 友達になろう.Follow me, I will do same. | 240 |
| LdSavaslar | yıldız savaşları | - | 231 |
| LeQuyen9x | Le Quyen | #SuiGlobalRider | 50 |
| bassheung1 | 이흥직 | 잘부탁드려요 | 10 |
| chandnanisr | Suresh C | - | 8 |
| gauravsunny1431 | Gaurav Bhutani | - | 3 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| webmonitorfr | WebMonitor | - | 3,725 |
| gokorea2022 | Holy Moly | NFT investors, collectors, 投資家、コレクター.Let's be cyber fren, 友達になろう.Follow me, I will do same. | 2,650 |
| Hyundai_UK | Hyundai UK | Welcome to the official #HyundaiUK Twitter account. Our Customer Service team are here for your queries Mon - Fri, 9am - 5pm. | 1,131 |
| RCraig_NFT | Richard Criag | Happily married to the love of my life 😍 | Father of 3 Lovely Daughters | Gamer | NFT Enthusiast | Web3 Lover 💪 | 952 |
| LeQuyen9x | Le Quyen | #SuiGlobalRider | 653 |
| jons_nft | 🇺🇦 jons-nft / 0012.wallet (💙,🧡) | NFT Art Creator and Collector #Cardano #Ethereum #Bitcoin #NFT #NFTArt #Ada #Eth #Btc #cnft #opensea | 364 |
| LdSavaslar | yıldız savaşları | - | 249 |
| chandnanisr | Suresh C | - | 155 |
| bassheung1 | 이흥직 | 잘부탁드려요 | 91 |
| Joemattox20 | Joe mattox | - | 4 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| chandnanisr | - | 7 |
| bassheung1 | 잘부탁드려요 | 2 |
| Hyundai_UK | Welcome to the official #HyundaiUK Twitter account. Our Customer Service team are here for your queries Mon - Fri, 9am - 5pm. | 1 |
| Joemattox20 | - | 1 |
| LdSavaslar | - | 1 |
| LeQuyen9x | #SuiGlobalRider | 1 |
| Melindajomattox | - | 1 |
| RCraig_NFT | Happily married to the love of my life 😍 | Father of 3 Lovely Daughters | Gamer | NFT Enthusiast | Web3 Lover 💪 | 1 |
| gauravsunny1431 | - | 1 |
| gokorea2022 | NFT investors, collectors, 投資家、コレクター.Let's be cyber fren, 友達になろう.Follow me, I will do same. | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1626434880207724544 | The project took the label of a large corporation but did not do well. NFT released it and then left the community like a scam, where is the reputation of the international corporation, is this brand worth it?@Hyundai_NFT @Hyundai_Global @Hyundaihttps://t.co/XtBWHaS69A | 73 |
| 1626562841053392897 | @gauravsunny1431 @HyundaiIndia @Hyundai_Global @HMGnewsroom @Hyundai @Hyundai_NFT @HyundaiAus @HyundaiEurope @Hyundai_UK_PR Hi Gaurav, could you please DM us with your order number starting with 1011 and we can chase an update. Thanks, Emma | 0 |
| 1624891466937147393 | @nftsociety_io @MoonrunnersNFT @Vindicatedchidi @Hyundai_NFT @DegenMintPass | 0 |
| 1625431658219307008 | @Hyundai_NFT shit show @Hyundai_Global | 0 |
| 1625501705579421698 | @nftsociety_io @Hasbulla_NFT @fingerlabs_io @Hyundai_NFT @DobermannKlay | 0 |
| 1625871881000701952 | Une sieste réparatrice de 18 minutes ça vous dit ?Poke @HyundaiFrance @Hyundai_NFT 😉#Auto #Hyundai #RTsponso ✔️ https://t.co/Mlt31DVSec https://t.co/E63Q2as3Sx | 0 |
| 1626298335903596546 | So glad @Hyundai_NFT cares about my wife’s and child’s safety in there vehicles. Randomly shutting off going down the highway at 70mph. They are too worried about engines that have been sitting for months compared to peoples actual safety in the vehicles they have on the road!!!! | 0 |
| 1626346024041160705 | @Hyundai_NFT My 2021 Hyundai Santa Fe stalled on the highway today with a semi behind me. My 2 year old daughter was in the car. NONE of your dealerships seem to care. Service will not offer an appointment until March. When are you going to care? When someone dies? | 0 |
| 1626481086208544769 | @Hyundai_Global @HyundaiIndia @HyundaiEurope @Hyundai @Hyundai_UK @Hyundai_NFT @Hyundai_UK_PR @HyundaiAus @HyundaiBelgium Don't ever but #Hyundai CARS. Specially #Hyundaiindia wasted my time under warranty and detected false reason of Bluetooth speaker & replaced speaker falsely | 0 |
| 1626561173780045824 | @HyundaiIndia @Hyundai_Global @HMGnewsroom @Hyundai @Hyundai_UK @Hyundai_NFT @HyundaiAus @HyundaiEurope @Hyundai_UK_PR #Hyundai - A Big Disappointment. It’s been more than 20 weeks of booking Hyundai Creta & still I am clueless about delivery of my car.And No one is answerable? | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626434880207724544 | The project took the label of a large corporation but did not do well. NFT released it and then left the community like a scam, where is the reputation of the international corporation, is this brand worth it?@Hyundai_NFT @Hyundai_Global @Hyundaihttps://t.co/XtBWHaS69A | 80 |
| 1625431658219307008 | @Hyundai_NFT shit show @Hyundai_Global | 3 |
| 1624891466937147393 | @nftsociety_io @MoonrunnersNFT @Vindicatedchidi @Hyundai_NFT @DegenMintPass | 2 |
| 1626346024041160705 | @Hyundai_NFT My 2021 Hyundai Santa Fe stalled on the highway today with a semi behind me. My 2 year old daughter was in the car. NONE of your dealerships seem to care. Service will not offer an appointment until March. When are you going to care? When someone dies? | 2 |
| 1626509105929269248 | @HyundaiIndia No one has bothered to call me back what's going wrong with #hyundaiindia ? Just see how you guys cheated me with replacing wrong parts from warranty till it goes out of warranty. @Hyundai_Global @Hyundai @Hyundai_NFT @Hyundai_UK @HyundaiAus https://t.co/pV49GU5Ldi | 1 |
| 1626482960672378882 | @Hyundai_Global @HyundaiIndia @HyundaiEurope @Hyundai @Hyundai_UK @Hyundai_NFT @Hyundai_UK_PR @HyundaiAus @HyundaiBelgium Don't ever but #Hyundai CARS. I recommend every customer not to buy #hyundai they only know how to mint money from customers but not give service to customers | 1 |
| 1626482370940637186 | @Hyundai_Global @HyundaiIndia @HyundaiEurope @Hyundai @Hyundai_UK @Hyundai_NFT @Hyundai_UK_PR @HyundaiAus @HyundaiBelgium Don't ever but #Hyundai CARS. Mr. Ravi Teja also had whatsapp chat for the recurring issue pfa screenshot which shows their bad customer attitude of #hyundai https://t.co/M40ARoYhmC | 1 |
| 1626481834497560576 | @Hyundai_Global @HyundaiIndia @HyundaiEurope @Hyundai @Hyundai_UK @Hyundai_NFT @Hyundai_UK_PR @HyundaiAus @HyundaiBelgium Don't ever but #Hyundai CARS. Because the issue arised after my 1st time car service was done by #neonhyundai and they replaced my car parts with faulty parts | 1 |
| 1626561173780045824 | @HyundaiIndia @Hyundai_Global @HMGnewsroom @Hyundai @Hyundai_UK @Hyundai_NFT @HyundaiAus @HyundaiEurope @Hyundai_UK_PR #Hyundai - A Big Disappointment. It’s been more than 20 weeks of booking Hyundai Creta & still I am clueless about delivery of my car.And No one is answerable? | 1 |
| 1626562841053392897 | @gauravsunny1431 @HyundaiIndia @Hyundai_Global @HMGnewsroom @Hyundai @Hyundai_NFT @HyundaiAus @HyundaiEurope @Hyundai_UK_PR Hi Gaurav, could you please DM us with your order number starting with 1011 and we can chase an update. Thanks, Emma | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #hyundai | 10 |
| #hyundaiindia | 2 |
| #nft | 1 |
| #metamobilty | 1 |
| #hyundai_nft | 1 |
| #neonhyundai | 1 |
| #auto | 1 |
| #rtsponso | 1 |
| #gem | 1 |
| #crypto | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @hyundai_nft | 19 |
| @hyundai_global | 12 |
| @hyundaiindia | 9 |
| @hyundai | 9 |
| @hyundaiaus | 9 |
| @hyundaieurope | 8 |
| @hyundai_uk_pr | 8 |
| @hyundai_uk | 8 |
| @hyundaibelgium | 6 |
| @hmgnewsroom | 2 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
26
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 👍 | 1 | thumbs_up |
| ❤ | 1 | red_heart |
| 🇰🇷 | 1 | South_Korea |
| 😉 | 1 | winking_face |
| ✔️ | 1 | check_mark |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 2 |
| People & Body | 1 |
| Flags | 1 |
| Symbols | 1 |