Tweets Analysis - Keyword: @hotelsdotcom
Overview
Total number of tweets analysed
137
Earliest tweet was on
2023-02-12
Latest tweet was on
2023-02-22
Tweets covering
10 days
Average age of authors' accounts
8 years
Summarization
Twitter users have posted various comments about Hotels.com. Some promote the company's partnership with XOstudentdiscounts and basketball, while others criticize the company for customer service issues, misspelled promotions, and controversial partnerships with Busy Philipps. Some also mention cancelled reservations and problems with check-in information. One user suggests the company compensate customers for cancelled holidays instead of paying for advertising.
Topic Modeling
- NBA and basketball-related topics
- Hotel booking and customer service issues
- Destination and travel-related topics
- Celebrity spokesperson controversy
- Business partnerships and promotions
Emotional Analysis
The emotions expressed in these tweets range from excitement and endorsement of hotels to anger and frustration towards the hotel booking company, Hotels.com. Some users express positive sentiments towards the company's partnerships and discounts, while others are critical of the company's customer service and accuse the company of being a scam. Some users also express annoyance at spelling errors in their promotions and cancelled reservations. Overall, the emotions in these tweets are mixed and varied.
Trend Analysis
- Basketball & NBA
- Hotel bookings & experiences
- Customer service & complaints
- Travel trends & studies
- Social media marketing partnerships
Types of Tweets
Number of Retweets
22
Percentage of total tweets
16%
Number of Original tweets
46
Percentage of total tweets
33%
Number of tweets that contain Mentions
137
Percentage of total tweets
100%
Number of tweets that were Replies
69
Percentage of total tweets
50%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
32
Percentage of total tweets
23%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 60 |
| Twitter Web App | 41 |
| Twitter for Android | 21 |
| Twitter for iPad | 7 |
| Powered by Sprinklr | 2 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| trafficbutter | Traffic Updates + Useful Info | We'll help you beat #Traffic jams🚦 & get you useful #Info fast ⚡. Trusted by over 373,000 people in #nigeria | 373,363 |
| ikebarinholtz | Ike Barinholtz | - | 282,300 |
| TheDrum | The Drum | The Drum covers modern marketing, agency business, creativity & the future of media. Marketing’s changing. Don’t miss a beat. | 231,262 |
| SamRichardson | Sam Richardson | The After Party, Werewolves Within, Detroiters, VEEP, Champaign ILL 🇬🇭 | 76,678 |
| ExtendedStay | ExtendedStayAmerica | From our in-room kitchens to our genuine staff, we are here to provide you with a long-term hospitality experience that feels like home. #ExtendedStayAmerica | 20,344 |
| BenBlacker | Ben Blacker | Cut+Run: https://t.co/DDu0E7HRaJ // Hex Wives: https://t.co/WvGghu4gzl // @ThrillingAdv // @deadpilotspod // The Writers Panel: https://t.co/JOGPO2vZ51 | 18,006 |
| steveosborne791 | Steveosborne791 | totally blue always and forever ❤️ very much in love 🥰 with life! 🌹the gop and maga has to go, seriously has to go so please follow me now! No more D.M please | 10,070 |
| iGraal_cashback | iGraal Officiel | Le compte qui vous fait croquer un max de #bonplan pour chaque commande chez nos 1800 marchands 📱💻 🔥 9 millions de membres 🔥 100% gratuit et sécurisé | 7,124 |
| kzarr | Kay Z | Mother of two Interested in food, ecology, politics, literature, and travel | 5,240 |
| TecheconomyNG | TechEconomy | Techeconomy offers news-as-a-service. Contact: Info@TechEconomy.ng Visit https://t.co/xp2Swxn3Gw today!!! | 4,150 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| trafficbutter | Traffic Updates + Useful Info | We'll help you beat #Traffic jams🚦 & get you useful #Info fast ⚡. Trusted by over 373,000 people in #nigeria | 27,713 |
| steveosborne791 | Steveosborne791 | totally blue always and forever ❤️ very much in love 🥰 with life! 🌹the gop and maga has to go, seriously has to go so please follow me now! No more D.M please | 10,346 |
| kzarr | Kay Z | Mother of two Interested in food, ecology, politics, literature, and travel | 5,765 |
| MercileZpython | ξ̈- 么𝙎𝙃𝙒𝘼𝙏𝙃𝘼𝙈么 -➤ | - | 5,038 |
| shelagh99 | Shelaugh99 | Peace is beautiful. | 4,992 |
| DisneyMom917 | Donna Pierson Wilson | I am a big Disney fan, Mom to 2 rescued dogs, Army Mom, Thrift store shopper & Antique Store Owner | 4,973 |
| TheDrum | The Drum | The Drum covers modern marketing, agency business, creativity & the future of media. Marketing’s changing. Don’t miss a beat. | 2,874 |
| stevenbryant723 | Super Bowl Champion Chiefs | Weekend tweets brought to you courtesy of Whiskey #Huskers #RockChalk #UFC #MMA #ChiefsKingdom #Royals #Cubs #WatchUs #SportingKC #ManUtd #GoAvsGo | 2,864 |
| dave_macattack | Dave MacIntyre | Writer/contributing music editor @CultMTL. Newly-minted Polaris Music Prize juror. Calgarian in MTL. Not related to Reba. Opinions mine. (he/him) 🇺🇦 | 2,531 |
| indiamatters12 | You can't be my nightmare | I am just an ordinary citizen of India. Pro India and anything that's Indian. I use my mind and check facts before RTing or endorsing. RT is not Endorsing. | 2,236 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| RebeccaByDesign | Adapting and adjusting my views everyday. It's all a matter of perspective!Which has gotten harder since my husband suddenly passed away in December 2020. | 9 |
| persephoneFane | - | 5 |
| PrincessSiobhan | Just my thoughts. Usually those I can't say out loud! | 3 |
| FreeClout99x | IG: Tsmart_Music_ | 2 |
| indiamatters12 | I am just an ordinary citizen of India. Pro India and anything that's Indian. I use my mind and check facts before RTing or endorsing. RT is not Endorsing. | 2 |
| wei12jwuj62972 | - | 2 |
| VicomteRoyale | 55. Writer (Book,Movie,TV, Stage) in WV, FL, TnUSA via Montreal, East Cst Fla & Cape Cod. Fighting Cancer. | 2 |
| SammyHines | ✈️ Instagram: iamsammiey | 2 |
| World_Royalty | American Anglophile. Big fan of the Wales & Wessex families as well as the Swedish royals. 🇬🇧 Trolls will be blocked. DO NOT USE MY TWEETS W/O PERMISSION‼ | 2 |
| JasonWr85766232 | - | 2 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1626393146161762305 | If there’s anything I like more than a fancy hotel, it’s a fancy pair of dressketball shoes. @hotelsdotcom #ad #PerfectSomewhere #NBA #Pasquale https://t.co/XrEfRkDZwD | 2 |
| 1625876364095275009 | @hotelsdotcom @hotelscomhelp I have 2 queries. 1. If I book a room of 240sq Feet but I get a room of 110 sq Ft , what 2 do ?( that hotel doesn’t have 240 Sq Ft rooms) 2. If my booking is with Breakfast and if the hotel,in its final bill , charges me extra for BF, what to do ? | 1 |
| 1626406970269007872 | I don’t work in a hotel but if I did I would just talk about basketball instead of doing whatever it is you do when you work at a hotel #ad #NBA #PerfectSomewhere @hotelsdotcom https://t.co/6rBC9p1Qt0 | 1 |
| 1627721034966106121 | @hotelsdotcom Because grace Greek church in Longview Texas and Hillsong church make the counterfeit movies behind mind geek and sex and human trafficking using mk ultra mind control witch is phycology warfare on people of the united States https://t.co/siL9mtmnv1 | 1 |
| 1628457021778579456 | @hotelsdotcom Please Send me your picture and a text on Google chat to brianvincelombardy8@gmail.com on my Google CHAT https://t.co/qO1wTz1kWi | 0 |
| 1626267913094152193 | @hotelsdotcom you need to train your customer service reps to understand the English language to save both of us wasted time on hold | 0 |
| 1625984977266683908 | @hotelsdotcom @blueapplebeach Cartagena is on the list of places I want to visit! | 0 |
| 1625999987959296000 | PSA: never, ever use @hotelsdotcom unless you want them to keep your money when you can’t take a trip due to road closures!!! #customerexperience #poorservice #buyerbeware | 0 |
| 1626025461762465799 | @hotelsdotcom @BusyPhilipps What I want is @BusyPhilipps and company doing more @ThrillingAdv with the writing expertise of @bnacker and @BenBlacker because it's great. What I accept is that they've all gone on to be great in their own way. What I'm gonna do is keep on navigating the bird app as best I can. | 0 |
| 1626029303879311360 | @joypainlife @hotelsdotcom @BusyPhilipps @ThrillingAdv @bnacker We did a show in December. Video will be up soon. And the podcast has released new episodes for the past six months! | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626406970269007872 | I don’t work in a hotel but if I did I would just talk about basketball instead of doing whatever it is you do when you work at a hotel #ad #NBA #PerfectSomewhere @hotelsdotcom https://t.co/6rBC9p1Qt0 | 34 |
| 1626393146161762305 | If there’s anything I like more than a fancy hotel, it’s a fancy pair of dressketball shoes. @hotelsdotcom #ad #PerfectSomewhere #NBA #Pasquale https://t.co/XrEfRkDZwD | 31 |
| 1626938602872799235 | "@TecheconomyNG: Top Seven Costliest Domain Names in History and their Monthly Traffic revealed https://t.co/YQ7XKmyPfX #Kuda #FirstBank Naira @cfagbata @NiraWorks @Tesla @hotelsdotcom @nftdotcom OpenAI https://t.co/uMTzpx4N5m #VOTEWISELY | 2 |
| 1625711026887966723 | @hotelsdotcom @BusyPhilipps Isn’t she an aborto-facist? | 2 |
| 1625695457761701889 | @hotelsdotcom @BusyPhilipps She's crazy, she abuses her child. | 2 |
| 1626626561855062037 | @hotelsdotcom @BusyPhilipps Who cares what some privileged rando thinks? | 2 |
| 1625451594929111041 | Great news! We've partnered with @XOstudentdiscounts so you can get exclusive student discount deals at many places including @Dominos_UK @shopDisney @hotelsdotcom See the video below for more details. https://t.co/5v2MXHNgVy | 2 |
| 1625569669800202256 | @hotelsdotcom @blueapplebeach It is COLOMBIA not Columbia | 2 |
| 1628320181658259457 | @hotelsdotcom @maisondupuy scammers filthy room with broken furniture, this company gives no customer services , Expedia has own complaints page Avoid the scam company | 2 |
| 1628363281470566400 | Booked 4k USD worth of hotels in Jan & Feb then left my hotel booking 7 days early in #Taiwan @hotelsdotcom refused to refund 1200USD balance. Strong encouragement to consider booking in the future directly with the #hotel @Hotelscomhelp #Karma #retweet 3rd party apps #greed | 2 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #perfectsomewhere | 10 |
| #nba | 5 |
| #hotelsperfect10 | 5 |
| #ad | 4 |
| #pasquale | 2 |
| #hotelsdotcom | 2 |
| #kuda | 2 |
| #firstbank | 2 |
| #near | 1 |
| #taiwan | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @hotelsdotcom | 138 |
| @busyphilipps | 20 |
| @blueapplebeach | 12 |
| @samrichardson | 8 |
| @ikebarinholtz | 7 |
| @complex | 6 |
| @barbadosluxury | 6 |
| @hotelscomhelp | 4 |
| @maisondupuy | 4 |
| @expedia | 4 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
77
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 👇 | 60 | backhand_index_pointing_down |
| 👆 | 22 | backhand_index_pointing_up |
| 📍 | 4 | round_pushpin |
| 🤦🏼♀️ | 3 | woman_facepalming_medium-light_skin_tone |
| 📣 | 1 | megaphone |
| 🎉 | 1 | party_popper |
| 🔽 | 1 | downwards_button |
| 🤔 | 1 | thinking_face |
| 🏀 | 1 | basketball |
| 🤦♂️ | 1 | man_facepalming |
Emojis groups
| Emoji Group | Count |
|---|---|
| People & Body | 90 |
| Smileys & Emotion | 6 |
| Objects | 5 |
| Activities | 2 |
| Symbols | 1 |
| Flags | 1 |
| Animals & Nature | 1 |