Tweets Analysis - Keyword: @hfangca
Overview
Total number of tweets analysed
23
Earliest tweet was on
2023-02-14
Latest tweet was on
2023-02-21
Tweets covering
6 days
Average age of authors' accounts
6 years
Summarization
Several customers have submitted documents to their accounts in OkCoin, but have had no response or notice after a long time. They have had rude customer service, with no replies to emails. They have not been able to trade, deposit, or receive their assets back. They are now asking for clarification on an earn program suspension, and an update on their assets.
Topic Modeling
- Account Suspension and Verification Issues
- Lack of Honesty and Transparency
- Efficiency of Customer Service
- Security and Trustworthiness
- Earn and Staking Programs
Emotional Analysis
The emotions expressed in these tweets range from frustration to disappointment to hope. Many users are expressing their frustration with the lack of response from OKCoin and the inefficiency of their customer service team. Other users are expressing disappointment in the company's lack of honesty and transparency, and some are expressing hope for a better experience moving forward. Overall, there is a strong sentiment of dissatisfaction with the current state of the company and its services.
Trend Analysis
- Account suspension and required documents
- Lack of trust, honesty and transparency from OkCoin.
- Issues with customer service, document submission and verification.
- Lack of clarity on decisions to suspend earn program and assets.
- Desire for better customer experience from OkCoin
Types of Tweets
Number of Retweets
5
Percentage of total tweets
21%
Number of Original tweets
2
Percentage of total tweets
8%
Number of tweets that contain Mentions
23
Percentage of total tweets
100%
Number of tweets that were Replies
15
Percentage of total tweets
65%
Number of tweets that were Quotes
2
Percentage of total tweets
8%
Number of tweets that contain Hashtags
2
Percentage of total tweets
8%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter Web App | 17 |
| Twitter for iPhone | 4 |
| Twitter for Android | 2 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| ArryinSeattle | Arry | Chair: #Multistate @blockCoalition + @CascadiaCounci1 | Podcast Host @Seablockchain + @windshield21 | Contrarian | #bitcoin | I ❤️@luggagedonkey | Mom to 3 boys | 4,057 |
| kurtgrela | Kurt Grela | Crypto ecosystems @Okcoin | 3,343 |
| Peacockg | George.btc Peacock | FinTech. Bitcoin & Lightning ⚡community payments. NeoMana. Stand-up comedian. Cocktails & Comedy. Acapella singing. Co-author: The 3 Simple Rules of Investing. | 1,492 |
| arshmolu | Arsh Molu ⚡️ | @HRF | @GenBitcoiners | Tu ne cede malis, sed contra audentior ito | 1,064 |
| iamkrishnadahal | Krishna ⚡ RedChillies Labs | Dangerously #Bitcoin (ist) | Experimenting #Web3 on @RedChilliesLabs | | 433 |
| ChrisPerezMLB54 | Chris Perez | Father of 3..Former 2x MLB All-Star..Former Miami Hurricane..Owner of digital real estate | 263 |
| TheBentleyV | Vernon Bentley | Learning and living everyday with the goal of becoming closer and closer to him that matters above all else. Go Reds! | 81 |
| Solid_Snake_1 | 😎Anthony✋ | #nftgallery🌐Prague | 52 |
| n_of_negation | Negation of Negation | - | 41 |
| Bryan22639947 | Bryan | - | 29 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| kurtgrela | Kurt Grela | Crypto ecosystems @Okcoin | 5,001 |
| ArryinSeattle | Arry | Chair: #Multistate @blockCoalition + @CascadiaCounci1 | Podcast Host @Seablockchain + @windshield21 | Contrarian | #bitcoin | I ❤️@luggagedonkey | Mom to 3 boys | 1,737 |
| Peacockg | George.btc Peacock | FinTech. Bitcoin & Lightning ⚡community payments. NeoMana. Stand-up comedian. Cocktails & Comedy. Acapella singing. Co-author: The 3 Simple Rules of Investing. | 1,376 |
| TheBentleyV | Vernon Bentley | Learning and living everyday with the goal of becoming closer and closer to him that matters above all else. Go Reds! | 446 |
| arshmolu | Arsh Molu ⚡️ | @HRF | @GenBitcoiners | Tu ne cede malis, sed contra audentior ito | 326 |
| n_of_negation | Negation of Negation | - | 319 |
| Bryan22639947 | Bryan | - | 241 |
| ChrisPerezMLB54 | Chris Perez | Father of 3..Former 2x MLB All-Star..Former Miami Hurricane..Owner of digital real estate | 166 |
| iamkrishnadahal | Krishna ⚡ RedChillies Labs | Dangerously #Bitcoin (ist) | Experimenting #Web3 on @RedChilliesLabs | | 123 |
| madelingomez12 | 🧐John | 🧗Climbing lover 📍 🇩🇪Bremen | 77 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| hh76161144 | - | 8 |
| TheBentleyV | Learning and living everyday with the goal of becoming closer and closer to him that matters above all else. Go Reds! | 3 |
| ArryinSeattle | Chair: #Multistate @blockCoalition + @CascadiaCounci1 | Podcast Host @Seablockchain + @windshield21 | Contrarian | #bitcoin | I ❤️@luggagedonkey | Mom to 3 boys | 1 |
| Bryan22639947 | - | 1 |
| ChrisPerezMLB54 | Father of 3..Former 2x MLB All-Star..Former Miami Hurricane..Owner of digital real estate | 1 |
| DnRanga44084845 | - | 1 |
| Heathcl1ff241 | We generate fears while we sit. We overcome them by action.🥳29 years | 1 |
| Peacockg | FinTech. Bitcoin & Lightning ⚡community payments. NeoMana. Stand-up comedian. Cocktails & Comedy. Acapella singing. Co-author: The 3 Simple Rules of Investing. | 1 |
| Solid_Snake_1 | #nftgallery🌐Prague | 1 |
| arshmolu | @HRF | @GenBitcoiners | Tu ne cede malis, sed contra audentior ito | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1627619145855508480 | Wow, this might be the coolest thing Ive seen all year. @Ladymama000 @d91 @sooberzzz @nayra1316 @E_Crypthomas @hfangca @KAYTEE2807 @pingubene @mrxgonz @joefisch905 https://t.co/Qdn5ZqMEia | 0 |
| 1626562172070363144 | @Okcoin @hfangca What did you guys do to your app? There’s no more staking or earning? Where did it go? That’s the whole reason I even have you app | 0 |
| 1625756009741287424 | @Bryan22639947 @hfangca I am in the same boat an it appears that @Okcoin is gonna be rug pulling people. They have had issues in the past with doing things and trying to sneak things past customers. This is another instance of a company that shows no honesty/transparency. Can't continue to trust them. | 0 |
| 1626039122832891904 | @hfangca Deal | 0 |
| 1626042626465009664 | @hfangca found you ... now follow me 😇 | 0 |
| 1626043222387568640 | @hfangca Followed | 0 |
| 1626059506466582529 | @hfangca Are you able to provide any additional clarity to the decision to suspend the earn program for Okcoin? It seemed abrupt especially to do it without warning. | 0 |
| 1626072652136779776 | @hfangca I sincerely appreciate you taking the time to reply to me and provide that clarity. My biggest issue wasn't so much that it was suspended, it was simply the messaging and the way it was handled. I'm hoping for the best and progress moving forward. | 0 |
| 1626084233524690945 | @hfangca I’m npub1x3k90vledzufwmksvt7yayygg8fjkj73qehcq2unyxnw75tuvykslnk4pa | 0 |
| 1626219347780988928 | @hfangca Hi HongOKCoin froze my account and asked for additional documents. I have submitted all the required documents (include certificate of good conduct \ valid bank statement etc.) over near 1 month. But didn’t get any response from your service team and verification teams. | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626219347780988928 | @hfangca Hi HongOKCoin froze my account and asked for additional documents. I have submitted all the required documents (include certificate of good conduct \ valid bank statement etc.) over near 1 month. But didn’t get any response from your service team and verification teams. | 1 |
| 1625756009741287424 | @Bryan22639947 @hfangca I am in the same boat an it appears that @Okcoin is gonna be rug pulling people. They have had issues in the past with doing things and trying to sneak things past customers. This is another instance of a company that shows no honesty/transparency. Can't continue to trust them. | 1 |
| 1626039122832891904 | @hfangca Deal | 1 |
| 1626072652136779776 | @hfangca I sincerely appreciate you taking the time to reply to me and provide that clarity. My biggest issue wasn't so much that it was suspended, it was simply the messaging and the way it was handled. I'm hoping for the best and progress moving forward. | 1 |
| 1626219403380682761 | @hfangca Okcoin shouldn't be so inefficient. I can’t trade \ deposit and any function in OKcoin (Ticket No. 20307318) 1. Many days after submitting the required documents, there is still no update. | 1 |
| 1626084233524690945 | @hfangca I’m npub1x3k90vledzufwmksvt7yayygg8fjkj73qehcq2unyxnw75tuvykslnk4pa | 0 |
| 1626042626465009664 | @hfangca found you ... now follow me 😇 | 0 |
| 1626043222387568640 | @hfangca Followed | 0 |
| 1626059506466582529 | @hfangca Are you able to provide any additional clarity to the decision to suspend the earn program for Okcoin? It seemed abrupt especially to do it without warning. | 0 |
| 1627619145855508480 | Wow, this might be the coolest thing Ive seen all year. @Ladymama000 @d91 @sooberzzz @nayra1316 @E_Crypthomas @hfangca @KAYTEE2807 @pingubene @mrxgonz @joefisch905 https://t.co/Qdn5ZqMEia | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #bitcoin | 2 |
| #nostr | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @hfangca | 23 |
| @okcoin | 5 |
| @starkwareltd | 2 |
| @vitalikbuterineli | 1 |
| @elibensassonnic | 1 |
| @nic__carterjesse | 1 |
| @jespowhong | 1 |
| @hfangcadan | 1 |
| @danrobinsonhttps | 1 |
| @ladymama000 | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
17
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 👇 | 1 | backhand_index_pointing_down |
| ❤️ | 1 | red_heart |
| 😇 | 1 | smiling_face_with_halo |
| 😄 | 1 | grinning_face_with_smiling_eyes |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 3 |
| People & Body | 1 |