Tweets Analysis - Keyword: @hellodigit
Overview
Total number of tweets analysed
16
Earliest tweet was on
2023-03-18
Latest tweet was on
2023-03-27
Tweets covering
8 days
Average age of authors' accounts
7 years
Summarization
Customers are asking for help accessing bank accounts, making updates to their account information, and pausing their savings. There are also discussions about diversity and talent in the cyber industry. Some users are experiencing trouble with customer service and want to speak to a representative to address their issues. The company has been acquired by Oportun. Customers are advised to reach out to the company via email for assistance.
Topic Modeling
- Technical issues and customer support (@hellodigit did everything just crash?…, @cthisside @hellodigit Hi Finessa, so sorry for any trouble..., @hellodigit the next time y’all update your name while holding my money & don’t let me know..., @altjayyy @hellodigit Hi Sola, so sorry for the trouble with pausing your savings! Please email us at help@oportun.com with the reference number 1131887...)
- Financial services and accounts (@atzimpact @hellodigit DO YOU NEED HELP TO ACCESS ANY BANK ACCOUNT IN THE GLOBE #CRYPTOCURRENCY #CASH-APP #PAYPAL #ZELLE #ABSA #CHASEBANK #BANKOFAMERICA #AXISBANK #CO-OPERATIVEBANK #DEUTSCHEBANK #ALGONQUINSTATEBANK #STARLINGBANK, @andrew__rea @helloDigit acquired by @oportun, @hellodigit I have replied with all requested documents so if you need anything else...
- Diversity and inclusion in the workplace (@ManjuMude @hellodigit #womenincyber)
- Positive outlook on financial controls in technology (@hellodigit Putting A Positive Spin On Controls In Fintech)
- Account management and switches (@hellodigit I’m trying to switch accounts, how do I do that)
Emotional Analysis
The emotions expressed in these tweets range from frustration with technical issues and lack of communication about updates, to requests for help with accessing bank accounts and financial services. There are also positive sentiments expressed about diversity in the workplace and appreciation for helpful customer service. Overall, the emotions seem to be mixed but mostly leaning towards negative or neutral.
Trend Analysis
- Technical issues and concerns (e.g. crashes, updates)
- Assistance with accessing bank accounts and payment services
- Inclusion and diversity in the workplace
- Customer service inquiries and issues
- Requests for specific features or assistance with account management
Types of Tweets
Number of Retweets
2
Percentage of total tweets
12%
Number of Original tweets
6
Percentage of total tweets
37%
Number of tweets that contain Mentions
16
Percentage of total tweets
100%
Number of tweets that were Replies
8
Percentage of total tweets
50%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
3
Percentage of total tweets
18%
Top 5 devices used to tweet
Source | Count |
---|---|
Twitter for iPhone | 6 |
Zendesk | 3 |
Twitter for Android | 3 |
Twitter Web App | 2 |
Buffer | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
Username | Name | Bio | Followers count |
---|---|---|---|
RSI | R Street Institute | #FreeMarket think tank advancing real solutions to complex policy problems. Follow our experts: https://t.co/6oBZZBkFJw Book them/media: PR@rstreet.org 🚫👞🐍 | 28,729 |
StartupSavant | Startup Savant | Startup Savant is @TRUiC's startup destination simplifying entrepreneurship through founder interviews, tools, and guides. | 7,176 |
AnastasiaDXO | Anna ✨ | C ♡ Wife ♡ Dog Mom ♡ DTX | 3,940 |
ForbesBizCncl | Forbes Business Council | #1 vetted networking community for senior executives and business owners committed to professional excellence. Official partner of @Forbes. Apply to join. | 2,885 |
altjayyy | Sola | she/her • vedic/sidereal student • interpreter 𓃬 | 753 |
oportunsupport | Oportun Support | We used to go by Digit, now we’re Oportun. Our Support Heroes are still here to help! Email help@oportun.com. We’re available M-F 9a-5p PST. | 504 |
helenamania | helenamania | CEO. Founder. Coach. Obsessed with helping underrepresented founders change the world. @ganasvc Deal Partner Can talk for hours about... Costa Rica. | 390 |
cthisside | Finessa Williams | 27. ♏️ DC✈️ LA | 368 |
1trip_6 | Hackpro1 | I’M TO REDUCE THE GLOBAL IMPACT OF CYBERCRIME AND PROTECT COMMUNITY FOR A SAFER WORLD 🗺️ | 171 |
frozendiva1 | Sonya | - | 153 |
Top 10 accounts with highest friends count
Username | Name | Bio | Followers count |
---|---|---|---|
RSI | R Street Institute | #FreeMarket think tank advancing real solutions to complex policy problems. Follow our experts: https://t.co/6oBZZBkFJw Book them/media: PR@rstreet.org 🚫👞🐍 | 15,175 |
AnastasiaDXO | Anna ✨ | C ♡ Wife ♡ Dog Mom ♡ DTX | 3,290 |
StartupSavant | Startup Savant | Startup Savant is @TRUiC's startup destination simplifying entrepreneurship through founder interviews, tools, and guides. | 3,117 |
ForbesBizCncl | Forbes Business Council | #1 vetted networking community for senior executives and business owners committed to professional excellence. Official partner of @Forbes. Apply to join. | 1,517 |
altjayyy | Sola | she/her • vedic/sidereal student • interpreter 𓃬 | 887 |
helenamania | helenamania | CEO. Founder. Coach. Obsessed with helping underrepresented founders change the world. @ganasvc Deal Partner Can talk for hours about... Costa Rica. | 643 |
frozendiva1 | Sonya | - | 597 |
cthisside | Finessa Williams | 27. ♏️ DC✈️ LA | 365 |
roxybun11130100 | 昕姐姐*男士会馆 | your curvy girl next door 🐰 follow my main account : @roxybunny7 | 46 |
1trip_6 | Hackpro1 | I’M TO REDUCE THE GLOBAL IMPACT OF CYBERCRIME AND PROTECT COMMUNITY FOR A SAFER WORLD 🗺️ | 7 |
Most active users
Username | Bio | Number of tweets |
---|---|---|
marlingraber8 | - | 3 |
oportunsupport | We used to go by Digit, now we’re Oportun. Our Support Heroes are still here to help! Email help@oportun.com. We’re available M-F 9a-5p PST. | 3 |
1trip_6 | I’M TO REDUCE THE GLOBAL IMPACT OF CYBERCRIME AND PROTECT COMMUNITY FOR A SAFER WORLD 🗺️ | 1 |
AnastasiaDXO | C ♡ Wife ♡ Dog Mom ♡ DTX | 1 |
ForbesBizCncl | #1 vetted networking community for senior executives and business owners committed to professional excellence. Official partner of @Forbes. Apply to join. | 1 |
RSI | #FreeMarket think tank advancing real solutions to complex policy problems. Follow our experts: https://t.co/6oBZZBkFJw Book them/media: PR@rstreet.org 🚫👞🐍 | 1 |
StartupSavant | Startup Savant is @TRUiC's startup destination simplifying entrepreneurship through founder interviews, tools, and guides. | 1 |
altjayyy | she/her • vedic/sidereal student • interpreter 𓃬 | 1 |
cthisside | 27. ♏️ DC✈️ LA | 1 |
frozendiva1 | - | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
ID | Text | Retweet count |
---|---|---|
1640198429555978240 | @hellodigit did everything just crash?… | 0 |
1639372378617552898 | @atzimpact @hellodigit DO YOU NEED HELP TO ACCESS ANY BANK ACCOUNT IN THE GLOBE #CRYPTOCURRENCY #CASH-APP #PAYPAL #ZELLE #ABSA #CHASEBANK #BANKOFAMERICA #AXISBANK #CO-OPERATIVEBANK #DEUTSCHEBANK #ALGONQUINSTATEBANK #STARLINGBANK | 0 |
1639313881465257984 | "Having a diversity of talent with women and underrepresented groups being a large part of the talent equation, helps lessen the gap, and helps businesses think broader about threats, risks and business resilience.” — @ManjuMude @hellodigit https://t.co/g82frqHwc8 #womenincyber https://t.co/XZuCMEBCmX | 0 |
1639250714043256834 | Putting A Positive Spin On Controls In Fintech https://t.co/R90IobUUEI Written by Snigdha Kumar of @hellodigit | 0 |
1638526979321516032 | @cthisside @hellodigit Hi Finessa, so sorry for any trouble. We sent out a few announcements about this update, but I'm sorry to hear you didn't receive them. So we can assist further, please email us at help@oportun.com with the reference number: 1131960 Talk to you soon! | 0 |
1638365726208831488 | @hellodigit the next time y’all update your name while holding my money & don’t let me know, it’ll be the last time you ever do anything. | 0 |
1638328558891470849 | @altjayyy @hellodigit Hi Sola, so sorry for the trouble with pausing your savings! Please email us at help@oportun.com with the reference number 1131887 and we'll be happy to lend a hand. | 0 |
1638317454672683018 | @hellodigit can you bring back your pause feature, please & thank you 😘 | 0 |
1637957917159694336 | @andrew__rea @helloDigit acquired by @oportun | 0 |
1637886782493564952 | @hellodigit I have replied with all requested documents so if you need anything else, please give me a direct email to send them to | 0 |
Top 10 tweets with highest Like count
ID | Text | Like count |
---|---|---|
1640198429555978240 | @hellodigit did everything just crash?… | 0 |
1639372378617552898 | @atzimpact @hellodigit DO YOU NEED HELP TO ACCESS ANY BANK ACCOUNT IN THE GLOBE #CRYPTOCURRENCY #CASH-APP #PAYPAL #ZELLE #ABSA #CHASEBANK #BANKOFAMERICA #AXISBANK #CO-OPERATIVEBANK #DEUTSCHEBANK #ALGONQUINSTATEBANK #STARLINGBANK | 0 |
1639313881465257984 | "Having a diversity of talent with women and underrepresented groups being a large part of the talent equation, helps lessen the gap, and helps businesses think broader about threats, risks and business resilience.” — @ManjuMude @hellodigit https://t.co/g82frqHwc8 #womenincyber https://t.co/XZuCMEBCmX | 0 |
1639250714043256834 | Putting A Positive Spin On Controls In Fintech https://t.co/R90IobUUEI Written by Snigdha Kumar of @hellodigit | 0 |
1638526979321516032 | @cthisside @hellodigit Hi Finessa, so sorry for any trouble. We sent out a few announcements about this update, but I'm sorry to hear you didn't receive them. So we can assist further, please email us at help@oportun.com with the reference number: 1131960 Talk to you soon! | 0 |
1638365726208831488 | @hellodigit the next time y’all update your name while holding my money & don’t let me know, it’ll be the last time you ever do anything. | 0 |
1638328558891470849 | @altjayyy @hellodigit Hi Sola, so sorry for the trouble with pausing your savings! Please email us at help@oportun.com with the reference number 1131887 and we'll be happy to lend a hand. | 0 |
1638317454672683018 | @hellodigit can you bring back your pause feature, please & thank you 😘 | 0 |
1637957917159694336 | @andrew__rea @helloDigit acquired by @oportun | 0 |
1637886782493564952 | @hellodigit I have replied with all requested documents so if you need anything else, please give me a direct email to send them to | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
Hashtag | Count |
---|---|
#cryptocurrency | 1 |
#cash | 1 |
#paypal | 1 |
#zelle | 1 |
#absa | 1 |
#chasebank | 1 |
#bankofamerica | 1 |
#axisbank | 1 |
#co | 1 |
#deutschebank | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
Mention | Count |
---|---|
@hellodigit | 16 |
@aniyahmuller | 1 |
@atzimpact | 1 |
@manjumude | 1 |
@startupsavant | 1 |
@spiff_inc | 1 |
@truelayer | 1 |
@thoughtmachine | 1 |
@lumanuapp | 1 |
@onrallyrd | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
6
Emojis used in tweets
Emoji | Count | Emoji Text |
---|---|---|
😘 | 1 | face_blowing_a_kiss |
Emojis groups
Emoji Group | Count |
---|---|
Smileys & Emotion | 1 |