Tweets Analysis - Keyword: @hellodigit

Overview

Total number of tweets analysed

16

Earliest tweet was on

2023-03-18

Latest tweet was on

2023-03-27

Tweets covering

8 days

Average age of authors' accounts

7 years


Summarization

Customers are asking for help accessing bank accounts, making updates to their account information, and pausing their savings. There are also discussions about diversity and talent in the cyber industry. Some users are experiencing trouble with customer service and want to speak to a representative to address their issues. The company has been acquired by Oportun. Customers are advised to reach out to the company via email for assistance.

Topic Modeling

  1. Technical issues and customer support (@hellodigit did everything just crash?…, @cthisside @hellodigit Hi Finessa, so sorry for any trouble..., @hellodigit the next time y’all update your name while holding my money & don’t let me know..., @altjayyy @hellodigit Hi Sola, so sorry for the trouble with pausing your savings! Please email us at help@oportun.com with the reference number 1131887...)
  2. Financial services and accounts (@atzimpact @hellodigit DO YOU NEED HELP TO ACCESS ANY BANK ACCOUNT IN THE GLOBE #CRYPTOCURRENCY #CASH-APP #PAYPAL #ZELLE #ABSA #CHASEBANK #BANKOFAMERICA #AXISBANK #CO-OPERATIVEBANK #DEUTSCHEBANK #ALGONQUINSTATEBANK #STARLINGBANK, @andrew__rea @helloDigit acquired by @oportun, @hellodigit I have replied with all requested documents so if you need anything else...
  3. Diversity and inclusion in the workplace (@ManjuMude @hellodigit #womenincyber)
  4. Positive outlook on financial controls in technology (@hellodigit Putting A Positive Spin On Controls In Fintech)
  5. Account management and switches (@hellodigit I’m trying to switch accounts, how do I do that)

Emotional Analysis

The emotions expressed in these tweets range from frustration with technical issues and lack of communication about updates, to requests for help with accessing bank accounts and financial services. There are also positive sentiments expressed about diversity in the workplace and appreciation for helpful customer service. Overall, the emotions seem to be mixed but mostly leaning towards negative or neutral.

Trend Analysis

  1. Technical issues and concerns (e.g. crashes, updates)
  2. Assistance with accessing bank accounts and payment services
  3. Inclusion and diversity in the workplace
  4. Customer service inquiries and issues
  5. Requests for specific features or assistance with account management

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

2

Percentage of total tweets

12%

Number of Original tweets

6

Percentage of total tweets

37%

Number of tweets that contain Mentions

16

Percentage of total tweets

100%

Number of tweets that were Replies

8

Percentage of total tweets

50%

Number of tweets that were Quotes

0

Percentage of total tweets

0%

Number of tweets that contain Hashtags

3

Percentage of total tweets

18%


Top 5 devices used to tweet

Source Count
Twitter for iPhone 6
Zendesk 3
Twitter for Android 3
Twitter Web App 2
Buffer 1

What devices were used to tweet


Top 10 accounts with highest followers count

Username Name Bio Followers count
RSI R Street Institute #FreeMarket think tank advancing real solutions to complex policy problems. Follow our experts: https://t.co/6oBZZBkFJw Book them/media: PR@rstreet.org 🚫👞🐍 28,729
StartupSavant Startup Savant Startup Savant is @TRUiC's startup destination simplifying entrepreneurship through founder interviews, tools, and guides. 7,176
AnastasiaDXO Anna ✨ C ♡ Wife ♡ Dog Mom ♡ DTX 3,940
ForbesBizCncl Forbes Business Council #1 vetted networking community for senior executives and business owners committed to professional excellence. Official partner of @Forbes. Apply to join. 2,885
altjayyy Sola she/her • vedic/sidereal student • interpreter 𓃬 753
oportunsupport Oportun Support We used to go by Digit, now we’re Oportun. Our Support Heroes are still here to help! Email help@oportun.com. We’re available M-F 9a-5p PST. 504
helenamania helenamania CEO. Founder. Coach. Obsessed with helping underrepresented founders change the world. @ganasvc Deal Partner Can talk for hours about... Costa Rica. 390
cthisside Finessa Williams 27. ♏️ DC✈️ LA 368
1trip_6 Hackpro1 I’M TO REDUCE THE GLOBAL IMPACT OF CYBERCRIME AND PROTECT COMMUNITY FOR A SAFER WORLD 🗺️ 171
frozendiva1 Sonya - 153

Top 10 accounts with highest friends count

Username Name Bio Followers count
RSI R Street Institute #FreeMarket think tank advancing real solutions to complex policy problems. Follow our experts: https://t.co/6oBZZBkFJw Book them/media: PR@rstreet.org 🚫👞🐍 15,175
AnastasiaDXO Anna ✨ C ♡ Wife ♡ Dog Mom ♡ DTX 3,290
StartupSavant Startup Savant Startup Savant is @TRUiC's startup destination simplifying entrepreneurship through founder interviews, tools, and guides. 3,117
ForbesBizCncl Forbes Business Council #1 vetted networking community for senior executives and business owners committed to professional excellence. Official partner of @Forbes. Apply to join. 1,517
altjayyy Sola she/her • vedic/sidereal student • interpreter 𓃬 887
helenamania helenamania CEO. Founder. Coach. Obsessed with helping underrepresented founders change the world. @ganasvc Deal Partner Can talk for hours about... Costa Rica. 643
frozendiva1 Sonya - 597
cthisside Finessa Williams 27. ♏️ DC✈️ LA 365
roxybun11130100 昕姐姐*男士会馆 your curvy girl next door 🐰 follow my main account : @roxybunny7 46
1trip_6 Hackpro1 I’M TO REDUCE THE GLOBAL IMPACT OF CYBERCRIME AND PROTECT COMMUNITY FOR A SAFER WORLD 🗺️ 7

Most active users

Username Bio Number of tweets
marlingraber8 - 3
oportunsupport We used to go by Digit, now we’re Oportun. Our Support Heroes are still here to help! Email help@oportun.com. We’re available M-F 9a-5p PST. 3
1trip_6 I’M TO REDUCE THE GLOBAL IMPACT OF CYBERCRIME AND PROTECT COMMUNITY FOR A SAFER WORLD 🗺️ 1
AnastasiaDXO C ♡ Wife ♡ Dog Mom ♡ DTX 1
ForbesBizCncl #1 vetted networking community for senior executives and business owners committed to professional excellence. Official partner of @Forbes. Apply to join. 1
RSI #FreeMarket think tank advancing real solutions to complex policy problems. Follow our experts: https://t.co/6oBZZBkFJw Book them/media: PR@rstreet.org 🚫👞🐍 1
StartupSavant Startup Savant is @TRUiC's startup destination simplifying entrepreneurship through founder interviews, tools, and guides. 1
altjayyy she/her • vedic/sidereal student • interpreter 𓃬 1
cthisside 27. ♏️ DC✈️ LA 1
frozendiva1 - 1

Tweets per day


Top 10 tweets with highest Retweet count

ID Text Retweet count
1640198429555978240 @hellodigit did everything just crash?… 0
1639372378617552898 @atzimpact @hellodigit DO YOU NEED HELP TO ACCESS ANY BANK ACCOUNT IN THE GLOBE #CRYPTOCURRENCY #CASH-APP #PAYPAL #ZELLE #ABSA #CHASEBANK #BANKOFAMERICA #AXISBANK #CO-OPERATIVEBANK #DEUTSCHEBANK #ALGONQUINSTATEBANK #STARLINGBANK 0
1639313881465257984 "Having a diversity of talent with women and underrepresented groups being a large part of the talent equation, helps lessen the gap, and helps businesses think broader about threats, risks and business resilience.” — @ManjuMude @hellodigit https://t.co/g82frqHwc8 #womenincyber https://t.co/XZuCMEBCmX 0
1639250714043256834 Putting A Positive Spin On Controls In Fintech https://t.co/R90IobUUEI Written by Snigdha Kumar of @hellodigit 0
1638526979321516032 @cthisside @hellodigit Hi Finessa, so sorry for any trouble. We sent out a few announcements about this update, but I'm sorry to hear you didn't receive them. So we can assist further, please email us at help@oportun.com with the reference number: 1131960 Talk to you soon! 0
1638365726208831488 @hellodigit the next time y’all update your name while holding my money & don’t let me know, it’ll be the last time you ever do anything. 0
1638328558891470849 @altjayyy @hellodigit Hi Sola, so sorry for the trouble with pausing your savings! Please email us at help@oportun.com with the reference number 1131887 and we'll be happy to lend a hand. 0
1638317454672683018 @hellodigit can you bring back your pause feature, please & thank you 😘 0
1637957917159694336 @andrew__rea @helloDigit acquired by @oportun 0
1637886782493564952 @hellodigit I have replied with all requested documents so if you need anything else, please give me a direct email to send them to 0

Top 10 tweets with highest Like count

ID Text Like count
1640198429555978240 @hellodigit did everything just crash?… 0
1639372378617552898 @atzimpact @hellodigit DO YOU NEED HELP TO ACCESS ANY BANK ACCOUNT IN THE GLOBE #CRYPTOCURRENCY #CASH-APP #PAYPAL #ZELLE #ABSA #CHASEBANK #BANKOFAMERICA #AXISBANK #CO-OPERATIVEBANK #DEUTSCHEBANK #ALGONQUINSTATEBANK #STARLINGBANK 0
1639313881465257984 "Having a diversity of talent with women and underrepresented groups being a large part of the talent equation, helps lessen the gap, and helps businesses think broader about threats, risks and business resilience.” — @ManjuMude @hellodigit https://t.co/g82frqHwc8 #womenincyber https://t.co/XZuCMEBCmX 0
1639250714043256834 Putting A Positive Spin On Controls In Fintech https://t.co/R90IobUUEI Written by Snigdha Kumar of @hellodigit 0
1638526979321516032 @cthisside @hellodigit Hi Finessa, so sorry for any trouble. We sent out a few announcements about this update, but I'm sorry to hear you didn't receive them. So we can assist further, please email us at help@oportun.com with the reference number: 1131960 Talk to you soon! 0
1638365726208831488 @hellodigit the next time y’all update your name while holding my money & don’t let me know, it’ll be the last time you ever do anything. 0
1638328558891470849 @altjayyy @hellodigit Hi Sola, so sorry for the trouble with pausing your savings! Please email us at help@oportun.com with the reference number 1131887 and we'll be happy to lend a hand. 0
1638317454672683018 @hellodigit can you bring back your pause feature, please & thank you 😘 0
1637957917159694336 @andrew__rea @helloDigit acquired by @oportun 0
1637886782493564952 @hellodigit I have replied with all requested documents so if you need anything else, please give me a direct email to send them to 0

Top 3 Languages Used In Tweets


Top 10 Hashtags used

Hashtag Count
#cryptocurrency 1
#cash 1
#paypal 1
#zelle 1
#absa 1
#chasebank 1
#bankofamerica 1
#axisbank 1
#co 1
#deutschebank 1

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@hellodigit 16
@aniyahmuller 1
@atzimpact 1
@manjumude 1
@startupsavant 1
@spiff_inc 1
@truelayer 1
@thoughtmachine 1
@lumanuapp 1
@onrallyrd 1

Top 10 mentions

Wordcloud of Tweets


Emojis

Average number of emojis used per tweet

6

Emojis used in tweets

Emoji Count Emoji Text
😘 1 face_blowing_a_kiss

Emojis groups

Emoji Group Count
Smileys & Emotion 1