halohali - Tweet Data Analysis

Summarization

The tweets express frustration with telecom companies, with complaints ranging from poor coverage to support of apps like TikTok that allegedly contribute to moral degradation. There are calls for government regulatory body CITC to take action, and a general sense of dissatisfaction with the state of telecommunications in Saudi Arabia.

Topic Modeling

1. Complaints about poor network coverage and infrastructure
2. Criticism of the TikTok ban and its impact on the economy
3. Lack of accountability and responsibility of telecom companies
4. Frustration with government authorities for not addressing telecom issues
5. Calls for improved customer service and responsiveness from telecom companies

Emotional Analysis

The emotions expressed in these tweets are frustration, anger, and disappointment towards the banning of TikTok and the poor communication services provided by telecommunication companies in Saudi Arabia. The users express their resentment towards the government and the telecom companies for their lack of responsibility and support towards citizens. They also express their desperation for better services and complain about the inefficiency of the complaints system.

Trend Analysis

1. #حظر_التيك_توك: People expect the app to be banned and criticize those who support it.
2. Poor communication coverage: Complaints about a lack of towers and fiber optic cables in certain areas, causing weak network signals and service problems, were made to various companies and institutions, including CITC.
3. CITC's contract policies: Some people accuse CITC of making deals that favor companies over customers.
4. STC network problems: Complaints about weak network signals, particularly in the Al Hanakiyah district, were made to STC and Mystc, but no solutions were provided.
5. General frustration with telecommunication services: People express frustration and a desire for better telecommunications services in general, citing various issues with different companies.