Tweets Analysis - Keyword: @gomo_ph
Overview
Total number of tweets analysed
50
Earliest tweet was on
2023-02-13
Latest tweet was on
2023-02-22
Tweets covering
9 days
Average age of authors' accounts
7 years
Summarization
The tweets cover a variety of topics related to the mobile provider @gomo_ph, including praise for their service and convenience, questions about promotions and payment methods, complaints about poor customer service, concerns about slow data speeds and poor signal strength in certain areas, and requests for assistance with SIM replacement and porting to another network. There are also mixed reactions to recent price increases and some frustration with the responsiveness of the company's customer support.
Topic Modeling
- Mobile data and network signal
- Customer service and support
- Payment methods and issues
- Product feedback and suggestions
- Technical issues and inquiries
Emotional Analysis
The emotions expressed in these tweets are mixed. Some tweets express gratitude and appreciation for the services provided by @gomo_ph, such as the pabili service and recommendations from others. However, there are also tweets expressing frustration, anger and disappointment with @gomo_ph's slow customer service, slow internet speed, and issues with payment and SIM card replacements. Some express hope for future improvements, while others ask for assistance to resolve their issues.
Trend Analysis
- Requests for assistance and support regarding SIM card registration, data plans, payment methods, and customer service
- Complaints about slow internet speeds and lack of signal in certain areas
- Praise for the convenience and reliability of Gomo's services
- Questions about flash deals and promos for unlimited data
- Expressing frustration with delayed responses and lack of updates from customer support
Types of Tweets
Number of Retweets
2
Percentage of total tweets
4%
Number of Original tweets
27
Percentage of total tweets
54%
Number of tweets that contain Mentions
50
Percentage of total tweets
100%
Number of tweets that were Replies
20
Percentage of total tweets
40%
Number of tweets that were Quotes
1
Percentage of total tweets
2%
Number of tweets that contain Hashtags
3
Percentage of total tweets
6%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 21 |
| Twitter for iPhone | 17 |
| Twitter Web App | 11 |
| Twitter for iPad | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Gan | Gan | Always after how things work....oh and think long term. | 2,254 |
| dianneclynne | ๐ฉโก๐ชSanChae Park-Leeยฎ | #2NE1 #ayuminati #RedVelvet #aespa -ChickenMUWannaBe -TeamMANSIONfuluvi | 1,869 |
| kielGineer27 | ๐JPezekiel2๏ธโฃ7๏ธโฃ๐ | AmbivertSilent Fighter of Life. 5โ9, 33 yrs old.๐ดโโ๏ธ ๐ง ๐ฎ, IT Industry ๐ฅ๏ธ๐ฑ, loves cooking and reading books. Carpe Diem... Psalm 37:4 ๐ | 836 |
| bdawndun | md | - | 786 |
| jpeb | Josรฉ /hoh-seh/ | โข PUNK: Professional. Uncle. No Kids.โข Filipino citizen โข Taxpayer | 556 |
| ModernongJuan | Modernong Juan ๎จ | Never let someone's opinion become your reality โ Les Brown, (Quote from START-UP 2020) | 495 |
| ch_lorraine | Lorraine | Personal space for BTS | Enhypen | Le Sserafim | 459 |
| Kent_606 | Kent | --------Never stop exploring------- | 425 |
| ncturmyfavorite | TDS2 ๐ซ๐๐ | NCT fan acc ๐ I mostly RT bc I like to โsaveโ everything I find interesting or fun, mostly NCT related. | 423 |
| mssingularitae | janeโท ๐๐ป๐ฆ || | โข multi โข | 392 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| kielGineer27 | ๐JPezekiel2๏ธโฃ7๏ธโฃ๐ | AmbivertSilent Fighter of Life. 5โ9, 33 yrs old.๐ดโโ๏ธ ๐ง ๐ฎ, IT Industry ๐ฅ๏ธ๐ฑ, loves cooking and reading books. Carpe Diem... Psalm 37:4 ๐ | 3,550 |
| jpeb | Josรฉ /hoh-seh/ | โข PUNK: Professional. Uncle. No Kids.โข Filipino citizen โข Taxpayer | 1,839 |
| dianneclynne | ๐ฉโก๐ชSanChae Park-Leeยฎ | #2NE1 #ayuminati #RedVelvet #aespa -ChickenMUWannaBe -TeamMANSIONfuluvi | 1,242 |
| Ei8hthRyan | Eighth Ryan | Loner and an introvert. A good listener and a casual gamer, mostly Nintendo Switch games to Steam games. โ๏ธ Discord: EighthRyan | 779 |
| Gan | Gan | Always after how things work....oh and think long term. | 639 |
| ncturmyfavorite | TDS2 ๐ซ๐๐ | NCT fan acc ๐ I mostly RT bc I like to โsaveโ everything I find interesting or fun, mostly NCT related. | 484 |
| bdawndun | md | - | 469 |
| ModernongJuan | Modernong Juan ๎จ | Never let someone's opinion become your reality โ Les Brown, (Quote from START-UP 2020) | 461 |
| IamAerouthe | Aerouthe Nichole Pineda | Matabang walang magawa sa mundo ๐คฃ | 376 |
| andi_doy | ๐ฐ๐๐๐๐๐ ๐ฑ๐๐ | Blinded by the brighter side. Romans 12:12. | 371 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| megrhiana | - | 3 |
| MsP45818384 | - | 2 |
| jeprox_ | . | 2 |
| Cruzzyyyy261 | "Let your heart be your guiding key" | 2 |
| bdawndun | - | 2 |
| pr1vat3ON1Y | Re: account for my peace of mind and inspiration.๐๐ป๐โ๏ธ | 2 |
| mssingularitae | โข multi โข | 2 |
| accel_ulrich | โlife is chaos, success is completely arbitrary and confidence is everything.โ๐ป : accelulrich93 | 2 |
| NgoCarlitocarlo | - | 2 |
| funkonikko | nobody else | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1628245553103642624 | So finally nagpabudol ako sa Gomo sim and ordered thru their store via shopee ๐ฅน But what is this? ๐ญ๐ญ Ganito ba itchura? Wala bang chip yung sim? @gomo_ph @ShopeePH https://t.co/70guxG5rb6 | 1 |
| 1628366296734912512 | @gomo_ph Balik nyo lazada voucher pleaseeee | 0 |
| 1625408465241006081 | 1/@gomo_ph I'm not one that usually rants, but I am at the peak of my frustration. You dodge my questions every time I ask for your number. You keep saying my issue is handled. But when I ask for the details on how my issue has progressed, you say you are monitoring it. Gaahhh! | 0 |
| 1626116364820942850 | @MsP45818384 @gomo_ph Kung wala pa sila reply sa DM niyo, try niyo mag-message sa FB nila. Yun ginawa ng kakilala ko at tinulungan siya doon | 0 |
| 1626113892626620417 | @gomo_ph how to receive messages calls when abroad? | 0 |
| 1626098583714791424 | @gomo_ph Itโs really sloooooooow though. ๐ฉ | 0 |
| 1626058344791445504 | @gomo_ph WTF. KAHAPON PA AKO NAGREREGISTER, AT NAGHIHINTAY SA ASSISTANCE NINYO. ANO NA??? | 0 |
| 1625800500586381313 | @gomo_ph need my USC to port from GOMO to Globe | 0 |
| 1625760426201059328 | @gomo_ph wtf, your customer service sucks. NO ONE has been attending to my concern since this early morning. I CANT ACTIVATE MY SIM! | 0 |
| 1625722842099900417 | @gomo_ph ano na? Bagal magreply ng customer support nya ๐ 1 hour ago na reply ko wala pa din sagot, tapos sa FAQs nyo naman wala maayos na sagot sa mga technical issues ๐๐๐ | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626510768039673856 | No wifi, no problem! @gomo_ph saves the day ๐ช๐ปThanks @grabph, your pabili service is super convenient! Shoutout to @madeforjin for the reco! Tuloy ang chikka... https://t.co/qDEV0tGzBd | 2 |
| 1625086365884100609 | @gomo_ph when will be the next flash deal for UNLI DATA? | 1 |
| 1628366296734912512 | @gomo_ph Balik nyo lazada voucher pleaseeee | 0 |
| 1625427321930018817 | @gomo_ph About po sa Payment Method via Card, lagi po kasi Payment Failed ung app after input ng card details. Please see the Direct Message I've sent for the details. Salamat po. ๐โโ๏ธ | 0 |
| 1626116364820942850 | @MsP45818384 @gomo_ph Kung wala pa sila reply sa DM niyo, try niyo mag-message sa FB nila. Yun ginawa ng kakilala ko at tinulungan siya doon | 0 |
| 1626113892626620417 | @gomo_ph how to receive messages calls when abroad? | 0 |
| 1626098583714791424 | @gomo_ph Itโs really sloooooooow though. ๐ฉ | 0 |
| 1626058344791445504 | @gomo_ph WTF. KAHAPON PA AKO NAGREREGISTER, AT NAGHIHINTAY SA ASSISTANCE NINYO. ANO NA??? | 0 |
| 1625800500586381313 | @gomo_ph need my USC to port from GOMO to Globe | 0 |
| 1625760426201059328 | @gomo_ph wtf, your customer service sucks. NO ONE has been attending to my concern since this early morning. I CANT ACTIVATE MY SIM! | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #thatsmolikeit | 1 |
| #dito | 1 |
| #pitx | 1 |
| #gomo | 1 |
| #globe | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @gomo_ph | 50 |
| @grabph | 3 |
| @madeforjin | 3 |
| @shopeeph | 2 |
| @malasnomore | 2 |
| @ch_lorraine | 2 |
| @pr1vat3on1y | 1 |
| @jhorjhacanda | 1 |
| @xykez2 | 1 |
| @ditophofficial | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
36
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ๐ญ | 4 | loudly_crying_face |
| ๐ | 4 | face_with_rolling_eyes |
| ๐ก | 3 | enraged_face |
| ๐ฅฒ | 1 | smiling_face_with_tear |
| ๐ฅง | 1 | pie |
| ๐ช๐ป | 1 | flexed_biceps_light_skin_tone |
| ๐ฅบ | 1 | pleading_face |
| ๐ฉ | 1 | weary_face |
| ๐โโ๏ธ | 1 | man_bowing |
| ๐๐ผ | 1 | waving_hand_medium-light_skin_tone |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 14 |
| People & Body | 3 |
| Food & Drink | 1 |