Tweets Analysis - Keyword: @forza_support
Overview
Total number of tweets analysed
52
Earliest tweet was on
2023-02-10
Latest tweet was on
2023-02-20
Tweets covering
10 days
Average age of authors' accounts
5 years
Summarization
People are experiencing difficulties downloading the Xbox app and Forza game, suffering from the presence of hackers, need updates and fixes for crashes, are being refused cars from cloud sync issues, and have trouble rating support experiences. One solution suggested is to use OneDrive for screenshots and a possible request has been made for vehicles from Forza Horizon 4 to appear in the Forza Horizon 5 game. Another user has also reported their drift scores, from cars that are RWD, have been reset in certain zones.
Topic Modeling
- Technical support issues
- Complaints about hackers
- Requests for updates
- Complaints about customer service
- Discussions about favorite cars
Emotional Analysis
The emotions expressed in these tweets range from frustration and disappointment to anticipation and excitement. The majority of the tweets express frustration and disappointment, such as the tweets related to Xbox app not downloading photos, hackers, and not receiving cars that were lost due to a cloud sync issue. Other tweets express anticipation and excitement, such as the tweets related to expecting an update fix, looking forward to DLC, and the request to put favorite vehicles in the game. There is also a tweet expressing anger and resentment towards game developers.
Trend Analysis
- Issues with Xbox app
- Game Crashing
- Hackers
- Updates and Fixes
- DLC and Code Issues
Types of Tweets
Number of Retweets
7
Percentage of total tweets
13%
Number of Original tweets
18
Percentage of total tweets
34%
Number of tweets that contain Mentions
52
Percentage of total tweets
100%
Number of tweets that were Replies
27
Percentage of total tweets
51%
Number of tweets that were Quotes
1
Percentage of total tweets
1%
Number of tweets that contain Hashtags
5
Percentage of total tweets
9%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 19 |
| Twitter Web App | 16 |
| Twitter for Android | 16 |
| Agorapulse app | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Holden88805 | Holden88805 | Taking pictures in Photomode. | 4,242 |
| themessengersfr | the messengers | Agence de communication spécialisée en :📝Relations presse 📱Marketing digital#themessengersagency📍Paris | 3,516 |
| FAlRcriticism | 😾Bad Kitty😼 | NiceTweets, MeanTweets,Gaming,Sports,Virtual photography, funny RTs,news,Twitter is a never ending war of never being wrong & never accepting a defeat😾🙄😒😭 | 1,762 |
| BernfriedI | Lord Bernfredo - Race Human #WeLoveGinaCarano | Joe Biden killed the EU.America is not your friend.Not at the moment. #WeLoveGinaCaranoConsider everything i post - #sensitivecontent | 766 |
| prkdmedia | Prkdmedia | - Lust for Beauty - - Yearn for Substance - Automotive photography | 550 |
| Jacep_yt | Jace_yt | hi I play Forza Horizon 5 and I make tune and I make picture my Xbox name Jaceyt4562 😎 and follow my friend @racing_og and follow @ForzaHorizon | 479 |
| ItsCrue1Summer | Summer 🌟 | RIP Brianna Ghey | | they/she, rover 25 owner, lesbian, mlp fan, mr2 enthusiast |🌱 vegetarian | Welsh | NSFW dni | ken🤟| pfp by @F0XFANGS | 16+ preferred (suggestive jokes) | 474 |
| giovancreano11 | giovancreano | i'm a beaster and i love becky g and her music and i'm a beaster till i die | 374 |
| The_Socko | 𝕊𝕠𝕔𝕜𝕠 🎮 | Gamer and former game reviewer 🎮✍🏻Xbox since Day 1 💪🏻Xbox Live since Beta 👌🏻Indies or AAA, it's all good 🥳Xbox Live - SockoPSN - The_Socko | 280 |
| Bonzpop | 𝗕𝗼𝗻𝘇𝗽𝗼𝗽 | Forza Horizon addict. https://t.co/AoKBAn4AFV Twitter Blue subscriber because it’s all about the Edit button! | 237 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| FAlRcriticism | 😾Bad Kitty😼 | NiceTweets, MeanTweets,Gaming,Sports,Virtual photography, funny RTs,news,Twitter is a never ending war of never being wrong & never accepting a defeat😾🙄😒😭 | 1,983 |
| ItsCrue1Summer | Summer 🌟 | RIP Brianna Ghey | | they/she, rover 25 owner, lesbian, mlp fan, mr2 enthusiast |🌱 vegetarian | Welsh | NSFW dni | ken🤟| pfp by @F0XFANGS | 16+ preferred (suggestive jokes) | 1,247 |
| HrT_Minimoy_26 | 🇫🇷 HrT Minimoy 26 🇫🇷 | pilote simracing pilote officiel HrT (Hi-tech Racing Team : forza motersport et je fait parti de la communauté de @mangalore67 M26 Design | 1,231 |
| AM562onXbox | andrew | I’m a Brony. That loves Lamborghini and a Beats by Dre collector also like Fiat, favourite color is Pink. also a Saskatchewan ABDL’s. that wishes he was a Girl. | 1,082 |
| giovancreano11 | giovancreano | i'm a beaster and i love becky g and her music and i'm a beaster till i die | 956 |
| themessengersfr | the messengers | Agence de communication spécialisée en :📝Relations presse 📱Marketing digital#themessengersagency📍Paris | 694 |
| nicolasbaudrie5 | Gats973 | bonjour ou bonsoir je suis un jeune streamer à ces temps perdu. Le pseudo en haut risque d’être à chaque occasion changer mais ne vous inquiétez pas | 612 |
| Sylwest91084078 | Sylwester | jestem wesołym radosnym chłopakiem | 597 |
| prkdmedia | Prkdmedia | - Lust for Beauty - - Yearn for Substance - Automotive photography | 593 |
| BernfriedI | Lord Bernfredo - Race Human #WeLoveGinaCarano | Joe Biden killed the EU.America is not your friend.Not at the moment. #WeLoveGinaCaranoConsider everything i post - #sensitivecontent | 400 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| AM562onXbox | I’m a Brony. That loves Lamborghini and a Beats by Dre collector also like Fiat, favourite color is Pink. also a Saskatchewan ABDL’s. that wishes he was a Girl. | 2 |
| BernfriedI | Joe Biden killed the EU.America is not your friend.Not at the moment. #WeLoveGinaCaranoConsider everything i post - #sensitivecontent | 2 |
| Bonzpop | Forza Horizon addict. https://t.co/AoKBAn4AFV Twitter Blue subscriber because it’s all about the Edit button! | 2 |
| oleg_aka_djmeg | Add your bio | 2 |
| Vilefaith | Father, Husband, Ret.USMC Veteran, Capt.VFD, and Gamer! SimRacer and VR enthusiast. | 2 |
| HahaFunnyDoggo | - | 2 |
| RMeats1 | - | 2 |
| 4SteakDOhuse | - | 1 |
| earth_bat | YouTuber | 1 |
| Sylwest91084078 | jestem wesołym radosnym chłopakiem | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1624055801231933442 | @ForzaHorizon Me cat supporters @ForzaMotorsport @ForzaHorizon @ForzaMotorEsp @PrRv_FCQP_Antho @ForzaHorizonEsp @forza_support https://t.co/YyAXbdl8jg | 2 |
| 1625042836797411328 | @ForzaHorizon @forza_support my favourite vehicle ever in a horizon game is stuck in horizon 4 and isn’t in newest rising game. put your fav vehicle of any Horizon game in this below, which ever 1 you would call your baby. #ForzaHorizon4 #ForzaHorizon5 #ForzaHorizon3 #Forza https://t.co/DK3tqX1zOO | 1 |
| 1625268892179529728 | Xbox app not downloading photos @forza_support @ForzaHorizon ?Hurry up I have content to share . | 1 |
| 1625137903457165313 | @forza_support @ForzaHorizon Absolutely worthless support as experienced years ago when reporting cheaters.. Now refusing to give cars that were lost due to a cloud sync issue (ticket 435430), meanwhile gifting rare cars to YTers for free (https://t.co/jUEUHhCQO7). Keep it classy | 1 |
| 1625297380286382080 | @Holden88805 @forza_support @ForzaHorizon It flx | 0 |
| 1625292584984748040 | @Holden88805 @forza_support @ForzaHorizon BTW my Xbox Network storage for screenshots and clips is usually always full so I often share from my Xbox to my OneDrive and download from there on my phone via OD app. | 0 |
| 1625291684975198208 | @Holden88805 @forza_support @ForzaHorizon Mine is working fine. (On iPhone.) Hope yours fixes soon. | 0 |
| 1625273924845187073 | @Holden88805 @forza_support @ForzaHorizon Yeah this issue happened last night for me | 0 |
| 1625168825376202756 | @forza_support on Forza Horizon 5 I did a course on event lab that was 50 laps long and completed it in just under 4 hours, but I only got over 100k xp and 60,000cr. That's not right. I wasted my time just to get that. My gamertag jamyt1335 | 0 |
| 1625138865282375680 | @forza_support @ForzaHorizon Then when i go to my emails to rate the support i was given as "bad, not satisfied", i can't do that because the ticket is already closed. What was the point of asking me to rate it then? | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1625268892179529728 | Xbox app not downloading photos @forza_support @ForzaHorizon ?Hurry up I have content to share . | 15 |
| 1624055801231933442 | @ForzaHorizon Me cat supporters @ForzaMotorsport @ForzaHorizon @ForzaMotorEsp @PrRv_FCQP_Antho @ForzaHorizonEsp @forza_support https://t.co/YyAXbdl8jg | 12 |
| 1625965091886624768 | @forza_support My game has worked perfectly ever since the start but here recently is has crashed like every 20 mins. Anything I can do @forza_support ? | 1 |
| 1624172920976146436 | @ForzaHorizon tired of hackers get rid of them @WeArePlayground @ForzaHorizon @forza_support https://t.co/b8xqSwrGhf | 1 |
| 1624430640375398401 | @forza_support we expect update fix for @ForzaHorizon 4 @Steam -Nvidia driver crash -adaptive trigger gamepad series-fix freezes-fix achievement "Encore"We wil happy if you fix them.😃 | 1 |
| 1625137903457165313 | @forza_support @ForzaHorizon Absolutely worthless support as experienced years ago when reporting cheaters.. Now refusing to give cars that were lost due to a cloud sync issue (ticket 435430), meanwhile gifting rare cars to YTers for free (https://t.co/jUEUHhCQO7). Keep it classy | 1 |
| 1625138865282375680 | @forza_support @ForzaHorizon Then when i go to my emails to rate the support i was given as "bad, not satisfied", i can't do that because the ticket is already closed. What was the point of asking me to rate it then? | 1 |
| 1625273924845187073 | @Holden88805 @forza_support @ForzaHorizon Yeah this issue happened last night for me | 1 |
| 1625291684975198208 | @Holden88805 @forza_support @ForzaHorizon Mine is working fine. (On iPhone.) Hope yours fixes soon. | 1 |
| 1625298780026281984 | @LeslieDaWelsh1 @ForzaHorizon @DonJoewonSong @Hoki_Hoshi @AR12_Nick @xboxuk It's not your problem, there's just an issue with the rules running in multiplayer still unfortunately... hopefully @forza_support will get this sorted soon as I got a lot of things I want to release 🥲 | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #forzahorizon5 | 4 |
| #forzahorizon4 | 2 |
| #forzahorizon3 | 2 |
| #forza | 2 |
| #geforcenow | 1 |
| #nvidia | 1 |
| #upscaling | 1 |
| #gaming | 1 |
| #fh5 | 1 |
| #hotwheels | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @forza_support | 54 |
| @forzahorizon | 30 |
| @holden88805 | 8 |
| @weareplayground | 2 |
| @donjoewonsong | 2 |
| @forzamotorsport | 2 |
| @forzamotoresp | 2 |
| @prrv_fcqp_antho | 2 |
| @forzahorizonesp | 2 |
| @fifteen52 | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
7
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😜 | 1 | winking_face_with_tongue |
| 😩 | 1 | weary_face |
| 🥲 | 1 | smiling_face_with_tear |
| 😃 | 1 | grinning_face_with_big_eyes |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 4 |