Tweets Analysis - Keyword: @FashionWorld_UK

Overview

Total number of tweets analysed

2

Earliest tweet was on

2023-03-26

Latest tweet was on

2023-03-27

Tweets covering

0 days

Average age of authors' accounts

12 years

Summarization

The tweeter had an issue with delivery from Evri Couriers after ordering shoes from Fashion World UK. The parcel was returned without an attempt at delivery, resulting in the tweeter losing out on a delivery charge and a discount. The issue was resolved via email.

Topic Modeling

  1. Customer Service Complaint about Evri Couriers
  2. Ordering from FashionWorld UK
  3. Parcel Delivery Issue
  4. Additional Delivery Fees
  5. Atrocious Service Experience

Emotional Analysis

The first tweet expresses gratitude towards FashionWorld_UK for resolving an issue with a delivery through email. The emotion conveyed is relief and optimism towards the possibility of receiving a new pair of shoes. In contrast, the second tweet expresses frustration and anger towards evricouriers for failing to deliver a package and resulting in the loss of a discount and delivery charge. The emotion conveyed is disappointment and disapproval towards their service.

Trend Analysis

  1. Delivery and courier services
  2. Customer service satisfaction
  3. Fashion and clothing
  4. Online shopping
  5. Pricing and discounts

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

0

Percentage of total tweets

0%

Number of Original tweets

1

Percentage of total tweets

50%

Number of tweets that contain Mentions

2

Percentage of total tweets

100%

Number of tweets that were Replies

1

Percentage of total tweets

50%

Number of tweets that were Quotes

0

Percentage of total tweets

0%

Number of tweets that contain Hashtags

0

Percentage of total tweets

0%

Top 5 devices used to tweet

Source Count
Twitter for Android 2

What devices were used to tweet

Top 10 accounts with highest followers count

Username Name Bio Followers count
Caranou88 Cara Templeman - 79

Top 10 accounts with highest friends count

Username Name Bio Followers count
Caranou88 Cara Templeman - 284

Most active users

Username Bio Number of tweets
Caranou88 - 2

Tweets per day

Top 10 tweets with highest Retweet count

ID Text Retweet count
1640404524811575297 @FashionWorld_UK Thankyou @FashionWorld_UK , it had been dealt with now via email. Hopefully @evricouriers will deliver my new pair! 0
1640090261236727810 Upset with @evricouriers. Ordered from @FashionWorld_UK. Evri recieved my parcel, but did not attempt delivery before returning it. So now I am £3.95 delivery charge down, and the shoes i ordered no longer have 25% off! Atrocious service! 0

Top 10 tweets with highest Like count

ID Text Like count
1640404524811575297 @FashionWorld_UK Thankyou @FashionWorld_UK , it had been dealt with now via email. Hopefully @evricouriers will deliver my new pair! 0
1640090261236727810 Upset with @evricouriers. Ordered from @FashionWorld_UK. Evri recieved my parcel, but did not attempt delivery before returning it. So now I am £3.95 delivery charge down, and the shoes i ordered no longer have 25% off! Atrocious service! 0

Top 3 Languages Used In Tweets

Top 10 mentions

Mention Count
@fashionworld_uk 3
@evricouriers 2

Top 10 mentions

Wordcloud of Tweets