EntajFoods - Tweet Data Analysis

Summarization

Entaj Foods is asking about where to find discounts for their founding day and whether or not there is a code for a discount as well. They have thanked customers for their products, but have also come across a concern about the quality of their chicken which included having too many small white veins. They have also been asked to connect with their sales people in Riyadh and to pay attention to product quality. It is unclear if they are offering a discount code for the founding day.

Topic Modeling

1. Customer service and support
2. Discount codes
3. Pricing
4. Product Quality
5. Product Availability

Emotional Analysis

The overall sentiment of these tweets is one of frustration and disappointment. Many of the tweets are asking for discounts or deals for a specific event, and the replies are met with silence or unhelpful responses. There is also a sense of dissatisfaction with the quality of the product, as one tweet mentions too many white veins in the chicken. The sentiment of some of the tweets is more positive, such as when a customer thanks EntajFoods for a gift, but overall the emotions expressed in these tweets are mostly negative.

Trend Analysis

1. Discounts and offers for celebrating the founding day
2. Quality control - checking for presence of foreign matters and fats present in the chicken
3. Attention to customer service - responsiveness and effectiveness
4. Availability of offers - codes, promo and discounts
5. Accessibility of customer service - fast replies and availability