Tweets Analysis - Keyword: @DJ_CURFEW
Overview
Total number of tweets analysed
5
Earliest tweet was on
2023-02-14
Latest tweet was on
2023-02-17
Tweets covering
3 days
Average age of authors' accounts
12 years
Summarization
Dvir Ben, Profuse Habits, and DJ CURFEW are engaging on Twitter, discussing how to tackle the fixable problem of terrible customer service and why rigid customer service policies fail. DJ CURFEW, the founder and CEO of Clickup, also looks at why it is important to prioritize impact and how technology can fail us. The conversation is taking place on Fortune Magazine.
Topic Modeling
- Customer service
- Customer experience
- Technology
- Rigid customer service policies
- Prioritizing impact
Emotional Analysis
The tweets express enthusiasm and excitement with words like "🔥🔥🔥" and "💚", and a sense of anticipation with words like "🗞️" and "🔮". They also express a sense of optimism with words like "Why it's important to prioritize impact" and "The fixable problem of terrible customer service". Overall, the tweets seem to express a sense of hope for the future of customer service.
Trend Analysis
- Customer Service and Customer Experience
- Importance of Prioritizing Impact
- Failures of Technology
- Rigid customer service Policies
- Common pitfalls in customer service
Types of Tweets
Number of Retweets
1
Percentage of total tweets
20%
Number of Original tweets
2
Percentage of total tweets
40%
Number of tweets that contain Mentions
5
Percentage of total tweets
100%
Number of tweets that were Replies
2
Percentage of total tweets
40%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
1
Percentage of total tweets
20%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter Web App | 2 |
| Twitter for iPhone | 2 |
| TweetDeck Web App | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| ProfuseHabits | Mansa Musa | An enigma. Servant General. RT’s aren’t an endorsement. @prep_culture | 1,667 |
| offleashpr | Offleash | We're a Silicon Valley #PR agency servicing clients across the globe. Offleash provides big agency services within a high-touch, boutique model. | 873 |
| DvirBen | Dvir Ben-Aroya | Co-Founder and CEO @ Spike (@SpikeNowHQ) https://t.co/1jkIswEr17 | 553 |
| TanyaCarlsson | Tanya Espe Carlsson | Boy Mom 💙💙💙 Vice President at @offleashpr ✨ Traveler and wine enthusiast 🍷 Sonoma County, Calif. 📍 | 383 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| DvirBen | Dvir Ben-Aroya | Co-Founder and CEO @ Spike (@SpikeNowHQ) https://t.co/1jkIswEr17 | 2,318 |
| offleashpr | Offleash | We're a Silicon Valley #PR agency servicing clients across the globe. Offleash provides big agency services within a high-touch, boutique model. | 1,399 |
| ProfuseHabits | Mansa Musa | An enigma. Servant General. RT’s aren’t an endorsement. @prep_culture | 1,025 |
| TanyaCarlsson | Tanya Espe Carlsson | Boy Mom 💙💙💙 Vice President at @offleashpr ✨ Traveler and wine enthusiast 🍷 Sonoma County, Calif. 📍 | 557 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| ProfuseHabits | An enigma. Servant General. RT’s aren’t an endorsement. @prep_culture | 2 |
| DvirBen | Co-Founder and CEO @ Spike (@SpikeNowHQ) https://t.co/1jkIswEr17 | 1 |
| TanyaCarlsson | Boy Mom 💙💙💙 Vice President at @offleashpr ✨ Traveler and wine enthusiast 🍷 Sonoma County, Calif. 📍 | 1 |
| offleashpr | We're a Silicon Valley #PR agency servicing clients across the globe. Offleash provides big agency services within a high-touch, boutique model. | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1625410332125454336 | @ProfuseHabits @SpikeNowHQ on it @ProfuseHabits, @DJ_CURFEW | 1 |
| 1626716694541631489 | 🗞️ @clickup Founder & CEO @DJ_CURFEW looks at common pitfalls in customer service and discusses:💚 Why rigid customer service policies fail🌟 Why it’s important to prioritize impact🔮 How technology can fail us...and more! @FortuneMagazine: https://t.co/QKRUjM4ukg | 0 |
| 1626624096548298752 | The fixable problem of terrible customer service via @FortuneMagazine @DJ_CURFEW @clickup https://t.co/qsappjEKPR #CustomerService #customerexperience #CX | 0 |
| 1625464866088656896 | @DvirBen @SpikeNowHQ @DJ_CURFEW 🔥🔥🔥 | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1625464866088656896 | @DvirBen @SpikeNowHQ @DJ_CURFEW 🔥🔥🔥 | 1 |
| 1625410332125454336 | @ProfuseHabits @SpikeNowHQ on it @ProfuseHabits, @DJ_CURFEW | 1 |
| 1626716694541631489 | 🗞️ @clickup Founder & CEO @DJ_CURFEW looks at common pitfalls in customer service and discusses:💚 Why rigid customer service policies fail🌟 Why it’s important to prioritize impact🔮 How technology can fail us...and more! @FortuneMagazine: https://t.co/QKRUjM4ukg | 0 |
| 1626624096548298752 | The fixable problem of terrible customer service via @FortuneMagazine @DJ_CURFEW @clickup https://t.co/qsappjEKPR #CustomerService #customerexperience #CX | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #customerservice | 1 |
| #customerexperience | 1 |
| #cx | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @dj_curfew | 5 |
| @profusehabits | 4 |
| @spikenowhq | 3 |
| @clickup | 2 |
| @fortunemagazine | 2 |
| @dvirben | 2 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
140
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🔥 | 3 | fire |
| 🗞️ | 1 | rolled-up_newspaper |
| 💚 | 1 | green_heart |
| 🌟 | 1 | glowing_star |
| 🔮 | 1 | crystal_ball |
Emojis groups
| Emoji Group | Count |
|---|---|
| Travel & Places | 4 |
| Objects | 1 |
| Smileys & Emotion | 1 |
| Activities | 1 |