DellCares - Tweet Data Analysis
Tweets Analysis - Keyword: @DellCares
Published April 11, 2023
Overview
Tweets covering
9 days
Latest tweet was on
2023-03-31
Earliest tweet was on
2023-03-22
Total number of tweets analysed
572
Average age of authors' accounts
11 years
Types of Tweets
Number of Retweets
26
4% of total
Number of Original tweets
103
18% of total
Number of tweets that were Quotes
3
0% of total
Number of tweets that were Replies
441
77% of total
Number of tweets that contain Hashtags
71
12% of total
Number of tweets that contain Mentions
572
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Sprinklr | 263 |
| Twitter for Android | 162 |
| Twitter Web App | 73 |
| Twitter for iPhone | 68 |
| Twitter for iPad | 5 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| DellnoBrasil | Dell no Brasil | Perfil oficial da Dell Brasil no Twitter. Encontre promoções, dicas e novidades aqui! Precisa de ajuda com seu Dell? Acesse o @dellajuda | 142,320 |
| DellCares | DellCares | Dell's Social Media 24X7 Global Support. We're here to listen, help & provide proactive info to our customers. Order Status: https://t.co/AK71UVSf6u | 140,104 |
| DellAyuda | Dell Ayuda | Soporte en Español | Videos https://t.co/7YlUbtsvgK | Foros https://t.co/Wh3QnxHGlR | Horario de Atención: Lunes a Viernes 8AM - 5PM CST | 69,602 |
| NoKapRich | rich | Enjoyer of shit that makes my life easier... Founder of @AccessAlphaHere. How To Bridge using @Relay_Chain ⬇️ Airdrop soon. | 25,190 |
| DellUK | Dell UK | Dell UK Official Account. Call us at 0800 085 4961. For support, find us at @DellCares (Home), @DellCaresPro (Business) or for Sales. | 18,036 |
| DellAjuda | Dell Ajuda | Dicas de suporte e novidades da tecnologia Dell! Para atendimento, envie DM com seus dados. Horário: Seg à Sex 8h às 20hrs. | 11,584 |
| StephenNP | Stephen Ferrara, NP, FAAN (he/him/his) | #NursePractitioner, Assoc Dean & Assoc Prof @ColumbiaNursing, President-elect @aanp_news, Editor @DNPJournal, Mentor, Tweets=mine | 9,283 |
| itstheshadsy | Phil Salvador @shadsy@mastodon.social | Library Director @GameHistoryOrg. Writes about weird old games. Always staying curious. Friend to all birds 🐦📚☕ he/him | 7,148 |
| sugaaminne | ⟬⟭Ïñđü❤ᵗᵃᵉ⟭⟬⁷ | ￤김태형 ⋆ 𝗍𝗁𝖾 𝖻𝗋𝗂𝗀𝗁𝗍𝖾𝗌𝗍 𝗌𝗍𝖺𝗋 𝗂𝗇 𝗆𝗒 𝗌𝗄𝗒💜, #BTS K-pop❤ Fanyu⛸✨ | 6,518 |
| Sierra_OffLine | Laine Nooney @ 🔥🗑️🔥 | asst prof of computers + video games @mccnyu / cohost @UNBOXINGpod / The Apple II Age: How the Computer Became Personal, out May 2023 / they | 6,226 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| DellCares | DellCares | Dell's Social Media 24X7 Global Support. We're here to listen, help & provide proactive info to our customers. Order Status: https://t.co/AK71UVSf6u | 59,831 |
| NoKapRich | rich | Enjoyer of shit that makes my life easier... Founder of @AccessAlphaHere. How To Bridge using @Relay_Chain ⬇️ Airdrop soon. | 11,896 |
| Ahmadmohseen | Mohseen Ahmad | मिट नहीं सकता कभी दामन-ए-तारीख़ से दाग़ ख़ून-ए-मज़लूम कभी राएगाँ होता ही नहीं | 5,002 |
| BlairDurno | Blair Durno | Google Local Guide & Product Expert RNLI Digital & Fundraising Volunteer Studying Microsoft 365 Fundamentals Xbox Ambassador | 4,969 |
| m_bakshi | Michael Bakshi | Professionally curated #leftist tweets infused with #adhd, #cats, #libs, #MAPoli, #popculture, #sciencefiction, and #technology. | 4,906 |
| StephenNP | Stephen Ferrara, NP, FAAN (he/him/his) | #NursePractitioner, Assoc Dean & Assoc Prof @ColumbiaNursing, President-elect @aanp_news, Editor @DNPJournal, Mentor, Tweets=mine | 4,784 |
| JCarlosUnltd | Carlos Ferrazo | ~ Gamers ~ Informático ó Geeks ~ #XiaomiLovers ~ Hecho en Nicaragua ~Nunca te dejes sólo, por mas triste que estés~ ~Kaizen~ | 4,519 |
| Microsoft365CrE | CoilbookVistaCrazyErrors Channel 🇵🇭 #CoMPaS | Discord: CoilbookVistaCrazyErrors#2416 | 4,425 |
| Ruud_Alaerds | Ruud Alaerds | Management | consultancy | director of cloud & hosting association | Cloud | Founder Partner Navigator | tech nerd | creative | vision | Choice | opinion | 4,061 |
| Lloydie_A | Lloyd Abbott | West Ham, indie music & PR | 2,498 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| DellCares | Dell's Social Media 24X7 Global Support. We're here to listen, help & provide proactive info to our customers. Order Status: https://t.co/AK71UVSf6u | 258 |
| stockie007 | Nation first, rest all rust!!! On a mission to stop illegal activities by corporates! ಕನ್ನಡ ಪ್ರೇಮಿ. ಹಳೆಗನ್ನಡ, ಬೈರಪ್ಪನವರ ಸಾಹಿತ್ಯ ಇಷ್ಟ. ಒಮ್ಮೊಮ್ಮೆ ಕವಿತೆ ಗೀಚಿದುಂಟು | 51 |
| shakmak | A passionate Engineer | Defence Enthusiast | 14 |
| o8mkar | photographer & traveller. | 8 |
| EV__PV | Making EV charging infrastructure that my mother would use. Customer experience matters. https://t.co/DJ8aLflMkH☀️⚡️🔋🚘 #EVPV Menu: https://t.co/3wTvI6qoQK | 6 |
| JCarlosUnltd | ~ Gamers ~ Informático ó Geeks ~ #XiaomiLovers ~ Hecho en Nicaragua ~Nunca te dejes sólo, por mas triste que estés~ ~Kaizen~ | 5 |
| GSJ54461060 | Gilu Susan Joseph //Freight Forwarding Professional. #DHLGlobalForwarding | 5 |
| JGess2488 | - | 5 |
| thisissarora | I am a Cloud Architect and I love designing and building cloud solutions. | 5 |
| IbrahimMevawala | - | 5 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1641510832705241088 | Before Twitter implodes, if I can cash in my minor social media cachet for one thing: @DellCares still owes me a refund for $445.26 that got mixed up due to … | 4 |
| 1639615644357529600 | #Dellsold @MichaelDell Have you sold of laptop division or entire @Dell_IN @Dell as @DellCares is a junk entity and @Dell_IN stopped giving warranty support! #Dellsold #DontbuyDelllaptops #DontbuyDell | 1 |
| 1639612256882397186 | #Delldoesntcare @DellCares @MichaelDell @Dell_IN @Dell #Delltoshutdownservice #Delltostopwarrantyservice #Dellnoservice #StopbuyingDell Dear Public, @Dell_IN has stopped its warranty and services! @dellcares | 1 |
| 1640926054159384577 | Ordered keyboard replacement for a laptop under warranty from dell.... Technician came and replaced.. messed up Harddisk connection... now harddisk does not show up... @DellCares running away from responsiblity now … | 1 |
| 1641679479109038081 | @shamshed_alam Hello, I see you are looking for technical assistance. If you need our help, you can follow @DellCares and start a direct message with us and we will be … | 1 |
| 1640569359977578496 | @GoI_MeitY @Lenovo @Cashify_ @meity @HP @HPSupport @hplabs @DellEMC @DellOutlet @DellCares @Dell PLS. ARRANGE TO EITHER REPLACE/ EXCHANGE OR RECYCLE OLD HARDWARE MACHINES (DESKTOP/ LAPTOPS/ ROUTERS/ MODEMS ETC.) AT THE EARLIEST.THE … | 1 |
| 1639173374663593986 | @DellCares @AlokOhrie sir I was advised by Dell Customer Care to buy another laptop as the product part is not available now and the dell laptop is not in portable … | 1 |
| 1639612241711603717 | @MichaelDell #didyouselldell Did you sell @Dell @Dell_IN as @DellCares @Dell_IN @Dell has stopped respecting warranty!!! #Dellsold #vegetableDell #vegetablesDell | 1 |
| 1639612248502190080 | #DontbuyDellLaptops #DontbuyDELLLAPTOPSWarranty #DontbuyDelllaptop @MichaelDell @Dell_IN @Dell As @DellCares doesn't give any warranty | 1 |
| 1639612252226727936 | #Dellstoppedoperations #Dellstoppedgivingwarranty #laptopswithoutwarranty #CheatingDell #Dellshutdownshops #Dellsoldservice #NoDellservice @MichaelDell Is it true!? @Dell @Dell_IN @DellCares | 1 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1641510832705241088 | Before Twitter implodes, if I can cash in my minor social media cachet for one thing: @DellCares still owes me a refund for $445.26 that got mixed up due to … | 37 |
| 1640837058972319744 | @DellCares @discord https://t.co/p5WOO9U6HY | 20 |
| 1641528867801145348 | @PaulBatistta Olá, estamos aqui para ajudá-lo com este problema. Por favor, siga e envie uma mensagem direta @DellCares para obter assistência. Aguardo a sua mensagem! https://t.co/oEoSPnwg0y | 5 |
| 1641549033398497280 | @DellCares @PaulBatistta Esse canal funciona mesmo ou é igual ao @DellnoBrasil que serve apenas para "problemas" técnicos e não resolve nada sobre a questão do status dos pedidos? | 4 |
| 1641522250942652424 | @itstheshadsy @DellCares Hi Phil, we're sorry to hear about your experience, and want you to know we value our customers. Please send a DM to this account so we can … | 4 |
| 1639700403599097856 | Thks @DellCares @Dell hope fix my setup 🥰 https://t.co/7SCVtgMAt9 | 2 |
| 1640406226356912140 | Hey @DellCares, I got a Dell Refurbished desktop that still has sensitive client data on the HDD. Customer service doesn't pick up, I wonder if your client's customer service would … | 2 |
| 1638982339345928192 | @Toooooony233 Hello, I see you are looking for technical assistance. If you need our help, you can follow @DellCares and start a direct message with us and we will be … | 2 |
| 1639315921738121235 | @DellCares @SwiftOnSecurity 🤡 | 2 |
| 1640572008831262722 | @DellCares @ninetenduh https://t.co/B7scykgwys | 2 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #dellsold | 41 |
| #dellsoldoff | 27 |
| #dontbuydelllaptops | 22 |
| #dontbuydell | 19 |
| #nowarrantydell | 16 |
| #nyse | 11 |
| #dow | 11 |
| #dellshutdownlaptops | 10 |
| #dellserviceshutdown | 10 |
| #dell | 7 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @dellcares | 588 |
| @dell | 104 |
| @dell_in | 88 |
| @michaeldell | 65 |
| @stockie007 | 14 |
| @dellnobrasil | 9 |
| @alienware | 8 |
| @delltech | 7 |
| @paulbatistta | 5 |
| @alokohrie | 5 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
5
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 👍 | 3 | thumbs_up |
| 😂 | 3 | face_with_tears_of_joy |
| 🙏 | 2 | folded_hands |
| 😊 | 2 | smiling_face_with_smiling_eyes |
| ➡️ | 2 | right_arrow |
| 😢 | 2 | crying_face |
| 😀 | 1 | grinning_face |
| 🥕 | 1 | carrot |
| 🙏🏻 | 1 | folded_hands_light_skin_tone |
| ⭐ | 1 | star |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 13 |
| People & Body | 10 |
| Symbols | 3 |
| Travel & Places | 2 |
| Objects | 2 |
| Food & Drink | 1 |
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