Tweets Analysis - Keyword: @CVSHealth
Overview
Total number of tweets analysed
964
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
9 days
Average age of authors' accounts
8 years
Summarization
The tweets discuss the unfair, deceptive, and unlawful conduct of CareFirst and CVS Health's CareMark in denying coverage for necessary medication for a chronic illness. The individual tweeting is a health care attorney fighting for their life and expressing frustration with the system, including the lack of evidence-based recommendations and the arbitrary demands for information within a limited timeframe. The individual plans to continue fighting for their rights and hopes to raise awareness about the challenges faced by individuals with chronic illnesses navigating the healthcare system.
Topic Modeling
- Healthcare coverage denials and appeals
- Pharmacy and PBM (Pharmacy Benefit Manager) issues
- ADHD treatment and medication
- Prior authorizations and renewals
- Corporate responsibility and accountability
Emotional Analysis
The tweets express frustration and anger towards CVSHealth and CareFirst for denying coverage for necessary medical treatments, causing delays and complications in receiving medical care. There is a sense of injustice and unfairness towards corporations prioritizing profit over patient well-being. The tweets also express a sense of empowerment to fight back against the corporations and to raise awareness about the issue.
Trend Analysis
- Unfair denial of medication coverage by @CVSHealth CareMark and @CareFirst
- Chronic illness advocacy and fighting corporate healthcare abuse
- Frustration with prior authorization requirements and delays in medication refills
- Criticism of @CVSHealth's recommendation for stimulants as first-line treatment for ADHD
- Questioning the ethics and transparency of @CVSHealth CareMark and their medical review processes
Types of Tweets
Number of Retweets
148
Percentage of total tweets
15%
Number of Original tweets
233
Percentage of total tweets
24%
Number of tweets that contain Mentions
964
Percentage of total tweets
100%
Number of tweets that were Replies
551
Percentage of total tweets
57%
Number of tweets that were Quotes
65
Percentage of total tweets
6%
Number of tweets that contain Hashtags
119
Percentage of total tweets
12%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 433 |
| Twitter Web App | 257 |
| Twitter for Android | 207 |
| Twitter for iPad | 26 |
| Hootsuite Inc. | 12 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| propublica | ProPublica | Pursuing stories with moral force Send us things: https://t.co/mbPBrKq9nN Newsletter: https://t.co/mGR9bzZXr1 Masto: https://t.co/L1E2InEHhO TikTok: https://t.co/YaqiYCJD6L | 911,880 |
| DiscoveryEd | Discovery Education | Discovery Education is the worldwide EdTech leader whose state-of-the-art digital platform supports learning wherever it takes place. | 407,293 |
| WashSpirit | Washington Spirit | Catch the Spirit ❤️ | 89,452 |
| RevampedCP | Revamped | Career & Workplace Development | Covering all things career: From professional tool tips, remote work opportunities, to post hire strategies. 📧: hello@revampedbyam.com | 76,026 |
| EdanClay | Edan Clay 🇺🇸 PhuckPutin 🇺🇦 | I lost approx. 10,000 followers after @ElonMusk took over @Twitter. I think he's got them locked in a room somewhere with @FoxNews playing at full volume!💀 | 67,920 |
| tmprowell | Tatiana Prowell, MD | Internist/oncologist serving people w/ #cancer @ #bcsm clinic, #MedEd, #Regulatory & #COVID19. #ASCO20 Ed Chair. @HCWvsHunger. Team hope/good trouble/go high. | 60,248 |
| mattbc | Matthew Cortland (they) | Lawyer, immunocompromised, disabled, writer, public health nerd | Then: SSI. Now: data & policy, disability, healthcare. Sr Fellow, @DataProgress. they 🏳️🌈 | 55,893 |
| jack_turban | Jack Turban MD 🏳️⚧️🧠🏳️🌈🩺 | Director, Gender #Psychiatry Program @UCSF | @Harvard @YaleMed Alum | #Trans Youth Mental Health | Health Policy | Opinion Writer | Views Mine & Not Med Advice | 55,199 |
| dtblackbox | Lara Juanillo | Author “Decode The BlackBox of Group Health Insurance”Employer Self-Funded Pricing & Ops Expert.Teaches unique strategies to cut costs,not cut benefits.❤️🐶🐩🐕 | 44,337 |
| JohnSnowLabs | JohnSnowLabs | John Snow Labs, an AI and NLP for healthcare company, provides state-of-the-art software, models, and data to help healthcare and life science organizations. | 39,315 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| EdanClay | Edan Clay 🇺🇸 PhuckPutin 🇺🇦 | I lost approx. 10,000 followers after @ElonMusk took over @Twitter. I think he's got them locked in a room somewhere with @FoxNews playing at full volume!💀 | 43,609 |
| DrIanWeissman | Ian Weissman, DO | Radiologist @DeptVetAffairs #AdvocatingForPatients #PublicHealth #Activist. Chair, @RadiologyACR #PFCC Cmte. #President @WRS_WI. https://t.co/hrntBwuyD7 | 33,407 |
| timewarden1 | prosecute all insurrectionists, EVEN GINI ☮️💙🇺🇸 | I didn’t unfollow anyone, many accounts I think have this problem, losing rolled and followers, dm me, not unfollowing people💙 | 33,054 |
| JohnSnowLabs | JohnSnowLabs | John Snow Labs, an AI and NLP for healthcare company, provides state-of-the-art software, models, and data to help healthcare and life science organizations. | 25,762 |
| AlexLopezWriter | Alexander Anthony Lopez | I write about media, authors, and motivation for @substackinc. I have a bachelor’s from @dartmouth and a master’s from @ncstate. I love books. | 14,438 |
| lieberrian | Kristina Holzweiss #library #edtech | @sljournal School Librarian of the Year/@LibraryJournal Mover & Shaker/#STEM @Scholastic #Maker #Author #FReadom #teachertwitter #librarytwitter | 14,376 |
| techguy | John Lynn | Community Organizer, Entrepreneur, Writer, Conference Organizer, Keynote Speaker. See also @healthcarescene @EXPOdotHealth #HITsm #HITMC #hcldr etc etc etc. | 11,660 |
| WashSpirit | Washington Spirit | Catch the Spirit ❤️ | 11,333 |
| lizditz | (((Liz Ditz))). Mask up, y'all. | Trans rights are human rights. None of us are safe until all of us are safe. Autism: https://t.co/U4E8ZsIxkn My blog: https://t.co/xRMWJcOlSD | 10,830 |
| PhdRachel | Dr. Rachel Michelle Gunter | Public Historian/Prof; Voting rights, suffrage, & citizenship; married to SNEH; Views=my own. On #TikTok she/her https://t.co/78Z5GfmIAo | 9,202 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| DrGRuralMD | Family Doc. Farm wife 😉 Sometimes witty. Always awkward. UT Vol. ADHD. She/her. | 42 |
| mattbc | Lawyer, immunocompromised, disabled, writer, public health nerd | Then: SSI. Now: data & policy, disability, healthcare. Sr Fellow, @DataProgress. they 🏳️🌈 | 16 |
| PokerFaceJess | Pennsylvania State Ambassador for the American Pain & Disability Foundation. Ehlers-Danlos. Autism Spectrum D/O. Academic. Orphan. TIRED of being in pain. | 13 |
| John123Aj | - | 13 |
| TakeWeightOffMD | Board-certified: Internist, Bariatrician. Trained in genetics. Medical director of MMA and Family Medicine practice https://t.co/4F3pwRbL2a Pro Paleo Doc! | 8 |
| satirehat | · same 👒 / different day · satirehat™️ @ other places 🐘📮 · not actually a 👒 · | 8 |
| CarolynColson | Retweets=/=Endorsements. Wife. Mom of Disabled Adult. Certified Public Accountant. Chronic Pain Patient. Traditionalist. Searching for Truth. #BeUngovernable | 8 |
| libsareNazis | Fighting liberal communist makes me happy. | 7 |
| DJDiG | Nonprofit fundraising for @dogsforbetterlives & disability justice activist; ACCESS 2.0 Board Member; Blogger - Getting Fit in MA | 7 |
| DonaGreenwell | - | 7 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638932961667035136 | .@CareFirst has just denied my appeal of their denial of Cimzia, a medication I've been stabilized on for years. The biologic that keeps my IBD under control is, according to @CareFirst's PBM @CVSHealth CareMark, not medically necessary. I don't know what I'm going to do. https://t.co/NNeFnGRe78 | 224 |
| 1638981394243231745 | .@CVSHealth Stimulants are first line for ADHD. This is absolutely NOT an evidence based recommendation. Pull your heads out of your rears and read the treatment guidelines before you pull people off appropriate treatment. https://t.co/FLqTmkziDL | 108 |
| 1640746723084476416 | When faced with a complaint to the state insurance regulator, @CareFirst and @CVSHealth's Caremark reversed their denial. My immediate concern now shifts to getting urgently needed medical care –– but I am not done with the bigger fight. https://t.co/pD1UvMCPwT https://t.co/hSvkfeTqAL | 65 |
| 1640192686530469888 | Do I want to post this complaint to open @twitter for all to see? Do I want to give up even more of my privacy? No, not really. But I need people who aren't chronically ill to understand that corporations like @CareFirst and @CVSHealth's Caremark are trying to kill us. https://t.co/s4Zyht5c7t | 57 |
| 1640750206969937935 | Let's be incredibly clear about what happened: @CareFirst & @CVSHealth Caremark did not care about negative attention on social, they did not care about the prospect of negative press – the only thing that moved them is a complaint with a state regulator with authority over them. | 45 |
| 1641115799950639107 | My next objective is to ask the State of Maryland to open an investigation into whether the conduct of @CareFirst and @CVSHealth's Caremark in unfairly denying my prior auth is part of a pattern and practice of unfair and deceptive denials. https://t.co/M49T2DzxAJ | 44 |
| 1638884911758340097 | Dear @CareFirst @CVSHealth: My prior authorization for Humalog expires tomorrow. Although Type 1 diabetes is incurable, you make me renew it every year which leads to delays in filling my insulin. How can I renew the PA in advance before my RX is due for refill? | 35 |
| 1640202053069709312 | This is a concise summary of the unfair, deceptive, unconscionable, and unlawful conduct @CareFirst and @CVSHealth's Caremark engaged in to deny coverage of my Cimzia. This sort of bait and switch isn't even legal on used car lots – it's not legal for health insurers https://t.co/DqGF8X1Lq2 | 29 |
| 1640425844274282496 | Read this 🧵. Matthew is a health care attorney currently fighting for their life bc @CVSHealth Caremark denied coverage of the only treatment that controls their chronic illness. No one should have to do this, and you shouldn't need to be a lawyer to have a shot at succeeding https://t.co/dVRuxO9VUU | 24 |
| 1640434862334025732 | The review that @CareFirst and @CVSHealth's Caremark and "the Medical Review Institute of America" conducted? It was never on the level. The sort of truly independent review the state will pursue on my behalf, if necessary? That exists because of the Affordable Care Act. | 21 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638981394243231745 | .@CVSHealth Stimulants are first line for ADHD. This is absolutely NOT an evidence based recommendation. Pull your heads out of your rears and read the treatment guidelines before you pull people off appropriate treatment. https://t.co/FLqTmkziDL | 903 |
| 1638932961667035136 | .@CareFirst has just denied my appeal of their denial of Cimzia, a medication I've been stabilized on for years. The biologic that keeps my IBD under control is, according to @CareFirst's PBM @CVSHealth CareMark, not medically necessary. I don't know what I'm going to do. https://t.co/NNeFnGRe78 | 588 |
| 1640746723084476416 | When faced with a complaint to the state insurance regulator, @CareFirst and @CVSHealth's Caremark reversed their denial. My immediate concern now shifts to getting urgently needed medical care –– but I am not done with the bigger fight. https://t.co/pD1UvMCPwT https://t.co/hSvkfeTqAL | 544 |
| 1640192686530469888 | Do I want to post this complaint to open @twitter for all to see? Do I want to give up even more of my privacy? No, not really. But I need people who aren't chronically ill to understand that corporations like @CareFirst and @CVSHealth's Caremark are trying to kill us. https://t.co/s4Zyht5c7t | 340 |
| 1640750206969937935 | Let's be incredibly clear about what happened: @CareFirst & @CVSHealth Caremark did not care about negative attention on social, they did not care about the prospect of negative press – the only thing that moved them is a complaint with a state regulator with authority over them. | 310 |
| 1640434862334025732 | The review that @CareFirst and @CVSHealth's Caremark and "the Medical Review Institute of America" conducted? It was never on the level. The sort of truly independent review the state will pursue on my behalf, if necessary? That exists because of the Affordable Care Act. | 299 |
| 1641115799950639107 | My next objective is to ask the State of Maryland to open an investigation into whether the conduct of @CareFirst and @CVSHealth's Caremark in unfairly denying my prior auth is part of a pattern and practice of unfair and deceptive denials. https://t.co/M49T2DzxAJ | 284 |
| 1640202053069709312 | This is a concise summary of the unfair, deceptive, unconscionable, and unlawful conduct @CareFirst and @CVSHealth's Caremark engaged in to deny coverage of my Cimzia. This sort of bait and switch isn't even legal on used car lots – it's not legal for health insurers https://t.co/DqGF8X1Lq2 | 238 |
| 1640195178014167040 | My team submitted the PA on 3/6. @CareFirst and @CVSHealth's Caremark denied it on 3/6. If we end up in litigation, I intend to discover exactly how much time they spent considering it. ...I tried to tell them what they needed to know in order to avoid litigation, I really did. https://t.co/K7cizlSuAk | 220 |
| 1638884911758340097 | Dear @CareFirst @CVSHealth: My prior authorization for Humalog expires tomorrow. Although Type 1 diabetes is incurable, you make me renew it every year which leads to delays in filling my insulin. How can I renew the PA in advance before my RX is due for refill? | 197 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #teamcvs | 13 |
| #health | 7 |
| #boycottcvs | 7 |
| #healthcare | 6 |
| #pbm | 4 |
| #medtwitter | 4 |
| #mentalhealth | 3 |
| #clinicaltrials | 3 |
| #buca | 3 |
| #cute | 3 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @cvshealth | 981 |
| @carefirst | 262 |
| @mattbc | 212 |
| @drgruralmd | 160 |
| @cvspharmacy | 93 |
| @walgreens | 39 |
| @aetna | 36 |
| @arghavan_salles | 27 |
| @cigna | 22 |
| @walmart | 20 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
13
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🤣 | 7 | rolling_on_the_floor_laughing |
| 🙄 | 6 | face_with_rolling_eyes |
| 🔥 | 5 | fire |
| 😂 | 5 | face_with_tears_of_joy |
| 😡 | 5 | enraged_face |
| 🙃 | 4 | upside-down_face |
| 🤬 | 4 | face_with_symbols_on_mouth |
| 🤨 | 4 | face_with_raised_eyebrow |
| 🧵 | 4 | thread |
| ⚡ | 4 | high_voltage |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 74 |
| People & Body | 21 |
| Activities | 10 |
| Travel & Places | 9 |
| Objects | 5 |
| Animals & Nature | 5 |
| Symbols | 4 |
| Food & Drink | 4 |