Tweets Analysis - Keyword: @CoolHockey
Overview
Total number of tweets analysed
201
Earliest tweet was on
2023-02-10
Latest tweet was on
2023-02-21
Tweets covering
10 days
Average age of authors' accounts
9 years
Summarization
People have posted about their positive experiences with their purchases from @CoolHockey, expressing their satisfaction with the quality and craftsmanship of their jerseys. Others have posted about their frustration with delayed delivery, as well as @CoolHockey ignoring their inquiries. Despite the delays, customers are hopeful that they will receive their jerseys soon and be able to wear them to games this year.
Topic Modeling
- Customer satisfaction
- Product quality
- Delivery delays
- Customer service
- Specific teams/products
Emotional Analysis
The majority of the emotions expressed in these tweets are positive, with people expressing satisfaction, excitement, and appreciation for the products they received from @CoolHockey. However, there are also a few negative emotions expressed, such as frustration and disappointment, due to delays in receiving their orders and the lack of response from @CoolHockey. Overall, the tweets show that customers are generally pleased with the products they have received, but are also eager to receive their orders in a timely manner.
Trend Analysis
- Coolhockey- their merchandise, customer relationship and services
- Jerseys- Reverse Retros and special jerseys
- NHL- teams, players, merchandise
- Long waiting times in shipping
- Stitching quality
Types of Tweets
Number of Retweets
10
Percentage of total tweets
4%
Number of Original tweets
23
Percentage of total tweets
11%
Number of tweets that contain Mentions
201
Percentage of total tweets
100%
Number of tweets that were Replies
166
Percentage of total tweets
82%
Number of tweets that were Quotes
2
Percentage of total tweets
0%
Number of tweets that contain Hashtags
15
Percentage of total tweets
7%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 116 |
| Twitter for Android | 66 |
| Twitter Web App | 14 |
| TweetDeck | 3 |
| Twitter for iPad | 2 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| CoolHockey | CoolHockey.com | Officially licensed NHL hockey jerseys. Choose your favourite team, player, or design your own! Need an update on your order? Email info@coolhockey.com | 31,289 |
| jdun1031 | JD | Mom | Yankees | Giants | Yankees | Knicks | Yankees | Fitness | Yankees | Rangers | Yankees | 17,399 |
| fidgenewton | jordan defigio | aspiring beet farmer/bed&breakfast proprietor | 7,710 |
| cmeik | mean mr mustard | the columbo of microservice failures. PhD candidate @scsatcmu, @filibusterfault creator. | 7,376 |
| tavmarnythews | jen | Die hard #LeafsForever | big johnny t fan | 6,836 |
| Post2PostShow | Post2Post | The official account of the @YouTube channel Post2Post Productions. | 6,600 |
| Sabresbunny | SABRESbunny • DAHLINFOREVER™️ | • 🇸🇪 • Artist 🎨 • #LetsGoBuffalo • #Amerks🇺🇸 • #satire • ALEXANDER MOGILNY in the HHOF activist • | 5,971 |
| DaveyUpper | David 🏒 | "Refresh Compulsive Disorder" on New York Rangers Info. Will tweet clips from the game. Let’s Go Rangers!! 😊. #NYR #NoQuitInNY | 3,204 |
| Broadway_Block | Broadway Block | Spotify Link - https://t.co/2qTaBcvXxIApple Link - https://t.co/usTYJl7QJw@JoeyPodcast @SteviePodcasts#NYR | 2,464 |
| ItsAllGoodrow | ak | 21 can you do something for me | 2,008 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| cmeik | mean mr mustard | the columbo of microservice failures. PhD candidate @scsatcmu, @filibusterfault creator. | 5,140 |
| dnk900 | David Krepps | Intern at The Knoxville Ice Bears and Alumni of L&N STEM Academy Class of 2017. I am a Nashville Predators Fan. Favorite Player- Mike Fisher. Barstool Athlete | 5,001 |
| Bronx2216 | Alex C 🏳️🌈 🇺🇦 - #maskup | #NYY, #NYR, #NYG,#PHF Riveters; #Yotes; 🔯, politics, animal resq, art & etc. NO Trouba slander. #Intersexual #CancerSucks #StandWithUkraineProlly older than u | 4,980 |
| mvpmusto21_ix | Michael Musto | i love my NY Rangers, Dallas Cowboys, UFC & Pro Wrestling, Music is a passion. #ixnation | 4,956 |
| JLChaparro8 | 🇵🇷 Johnluke Chaparro | Host @thelateprogram | Writer/Pod Producer for @Metsmerized @blueseatblogs | #LGM #TakeFlight #NYR Arrogantly Puerto Rican 🇵🇷 Trying to make you laugh. | 4,602 |
| jdun1031 | JD | Mom | Yankees | Giants | Yankees | Knicks | Yankees | Fitness | Yankees | Rangers | Yankees | 3,120 |
| mnsports07 | Kaprizov SZN (30-21-5) | PhD in puck knowledge | Kirill Kaprizov owns your poverty team | the wild fucking suck | block or ratio = I OWN YOU #mnwild #RaisedByWolves | 2,504 |
| ericksheldon40 | Erick Sheldon | lucas raymond’s biggest fan | D-tier leftist | proudly bisexual | #LGRW. | 2,149 |
| xjaawgex | George Valencia | Everything is Cool Man #Yotes #WeAreTheValley #TogetherBlue | 2,101 |
| Sabresbunny | SABRESbunny • DAHLINFOREVER™️ | • 🇸🇪 • Artist 🎨 • #LetsGoBuffalo • #Amerks🇺🇸 • #satire • ALEXANDER MOGILNY in the HHOF activist • | 2,011 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| derbear93 | #BlackLivesMatter 🇯🇲OPENLY BLACK 🇯🇲She/ Her/ Hanksexual K'Andre Miller enthusiastCK20/MZ93 Fugazi RangersWelcome to hell | 18 |
| cparisi94 | #mets, #jets, #rangers | 14 |
| hip_hip_jorge | Jersey boy. Media Researcher by day. Amateur Photographer when I can. Sports Fan (NJ Devils, NY Mets). 1X NYC Marathon runner (2014). 3x Half Marathon runner | 8 |
| RFuks | Marvel over Dc .... #NYR/NYY/#TogetherBlue/#NewYorkForever/Bayern Munich... wrestling fan as well. | 8 |
| TAFKAFrazzledRN | I say the quiet parts out loud | 8 |
| Danwith3Ds | - | 7 |
| CodyDeGorter | Father, Husband, Tattoos, Ice Nine Kills, HU4L, Slipknot, A7X. Denver Broncos, New York Rangers, Vegas Golden Knights | 7 |
| ericksheldon40 | lucas raymond’s biggest fan | D-tier leftist | proudly bisexual | #LGRW. | 5 |
| bluehuskie24 | Yankees ⚾️ , Giants 🏈 , Rangers 🏒. St. John's University alum. 🇺🇸🇩🇪🇮🇹 New Britain, CT - Vero Beach, FL. “I’m not done swinging & missing” - John Elway | 4 |
| AJMeckl | North Carolinian, hockey fan, Enjoy golfing. | 4 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1625635112753700864 | It’s finally here!! #reverseretro @penguins @Post2PostShow it’s beautiful thanks @CoolHockey https://t.co/S07INo3sOO | 2 |
| 1625296606378569729 | This TBL RR is my 2nd @CoolHockey jersey. Once again they "Light The Lamp" on workmanship and quality. ALWAYS spend the extra bread and go for the hand stitching. Customer for life. #GoBolts #Stammer https://t.co/o0Yr9Qyabv | 2 |
| 1627088800181813249 | @CoolHockey Cool trade. Can I get my RR that I ordered in November already? | 1 |
| 1625270594269741060 | What was supposed to be a holiday gift turned into an early bday present for me!! I'm really satisfied with my 1st purchase from @CoolHockey!! #NYR #coolhockey #NYRangers https://t.co/hTW63beDrK | 1 |
| 1626028441760931848 | Only came off private to say @CoolHockey I'm getting very, very, VERY mad now. Enough of these generic replies. Am I going to get to wear my jersey to a game this year or what? | 1 |
| 1625678417252188160 | It was worth the wait. Thank you @CoolHockey for the killer job on this #NYR RR Artemi Panarin jersey! https://t.co/ZOYNkfzHPJ | 1 |
| 1625880662178766848 | It finally arrived! @nyrangers Reverse Retro 2.0! And of course I had to go with one of the best goalies in the league @shesterkinigor ! Thank you @CoolHockey for the amazing job as always! #NYRangers #LGR #ReverseRetro #CoolHockey #IgorShesterkin @nhl #NHL https://t.co/qk3zrUril6 | 1 |
| 1627854637490442240 | ohhhhh stop me!cc @CoolHockey https://t.co/mGvGs9ekL4 | 1 |
| 1627151253363982336 | @CoolHockey Coolhockey when your jersey that you ordered almost 4 months ago hasn’t arrived yet https://t.co/hmWdLJ5ylV | 1 |
| 1625522932872085504 | @MD23Inc @CoolHockey gutted I never bought one. what a jersey 😍 | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1625270594269741060 | What was supposed to be a holiday gift turned into an early bday present for me!! I'm really satisfied with my 1st purchase from @CoolHockey!! #NYR #coolhockey #NYRangers https://t.co/hTW63beDrK | 64 |
| 1625678417252188160 | It was worth the wait. Thank you @CoolHockey for the killer job on this #NYR RR Artemi Panarin jersey! https://t.co/ZOYNkfzHPJ | 40 |
| 1625296606378569729 | This TBL RR is my 2nd @CoolHockey jersey. Once again they "Light The Lamp" on workmanship and quality. ALWAYS spend the extra bread and go for the hand stitching. Customer for life. #GoBolts #Stammer https://t.co/o0Yr9Qyabv | 34 |
| 1627854637490442240 | ohhhhh stop me!cc @CoolHockey https://t.co/mGvGs9ekL4 | 31 |
| 1625635112753700864 | It’s finally here!! #reverseretro @penguins @Post2PostShow it’s beautiful thanks @CoolHockey https://t.co/S07INo3sOO | 26 |
| 1626028441760931848 | Only came off private to say @CoolHockey I'm getting very, very, VERY mad now. Enough of these generic replies. Am I going to get to wear my jersey to a game this year or what? | 22 |
| 1625993980105183234 | It has arrived! Got my 2nd #reverseretro #NYR jersey in the mail today. This one from @CoolHockey. Worth the wait. Too bad about the terrible record in Liberty jerseys. Had to get a new Kakko jersey replacement after he signed my 1st one. #LGR #Kakko #coolhockey https://t.co/i4a5HuoD3R | 16 |
| 1626679259392532480 | Ordered my jersey on 11/20/22. Thanks a lot @CoolHockey And the sad thing about it? There's people who ordered AFTER me who got theirs already. Y'all can mute me now bc I'm not going to stop until I get a shipping confirmation https://t.co/gDNsDcsACe | 15 |
| 1627345024772976648 | So @CoolHockey has now decided to completely ignore my inquiries. Avoid them at all costs. | 11 |
| 1625880662178766848 | It finally arrived! @nyrangers Reverse Retro 2.0! And of course I had to go with one of the best goalies in the league @shesterkinigor ! Thank you @CoolHockey for the amazing job as always! #NYRangers #LGR #ReverseRetro #CoolHockey #IgorShesterkin @nhl #NHL https://t.co/qk3zrUril6 | 9 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #coolhockey | 6 |
| #reverseretro | 5 |
| #nyr | 5 |
| #nyrangers | 4 |
| #lgr | 3 |
| #igorshesterkin | 2 |
| #nhl | 2 |
| #nhlbruins | 2 |
| #gobolts | 2 |
| #stammer | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @coolhockey | 205 |
| @nyrangers | 26 |
| @derbear93 | 25 |
| @shesterkinigor | 25 |
| @nhl | 25 |
| @codydegorter | 20 |
| @stateofhockey99 | 17 |
| @rfuks | 15 |
| @post2postshow | 12 |
| @cparisi94 | 11 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
21
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 👀 | 8 | eyes |
| 😍 | 6 | smiling_face_with_heart-eyes |
| 😭 | 4 | loudly_crying_face |
| 🤣 | 3 | rolling_on_the_floor_laughing |
| 🤞 | 3 | crossed_fingers |
| 👍 | 2 | thumbs_up |
| ❤️ | 2 | red_heart |
| 😂 | 2 | face_with_tears_of_joy |
| 🍞 | 1 | bread |
| 😫 | 1 | tired_face |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 23 |
| People & Body | 14 |
| Travel & Places | 2 |
| Food & Drink | 1 |
| Symbols | 1 |
| Objects | 1 |
| Activities | 1 |