Tweets Analysis - Keyword: @CoinByZerodha

Overview

Total number of tweets analysed

84

Earliest tweet was on

2023-02-11

Latest tweet was on

2023-02-21

Tweets covering

10 days

Average age of authors' accounts

8 years


Summarization

Several tweets mentioned the lack of customer support, poor customer service, and difficulties when trying to transfer mutual funds, redeem funds, and pay monthly principal installment. There were also reports of errors in the Coin app and slow performance. Other questions and requests included a lack of accessible retail municipal bonds, why mutual fund NAVs are not updated, and the inability to buy liquid funds.

Topic Modeling

  1. Fund transfer and redemption - Struggling to transfer MFs from Groww to Coin, Redemption not going through, Issue with downloading ELSS statement
  2. Technical & customer service - Node of help sections useful, Poor customer service, Kite and Coin following same principle, app bug and slow, no fix yet
  3. Tax exemption - Retail Municipal Bonds need to be tax-exempt for urban infrastructure to flourish, Smart Cities Project
  4. Payment issue & difficulties - SIP payment has failed, tries with different payment options with same results, money debited no topic
  5. Liquid Funds - Directly buy liquid funds from Zerodha Cash Margin on Coin App, Withdraw money to Bank account every time

Emotional Analysis

The emotions expressed in these tweets range from frustration to confusion to disappointment. Many of the tweets express confusion about why transactions are not going through or why certain features are not available. Others express frustration about poor customer service or delayed refunds. There is also some disappointment about not being able to purchase certain products or services. Finally, there is a sense of urgency in some of the tweets, as users are asking for help and resolution quickly.

Trend Analysis

  1. Technical issues regarding transferring Mutual Funds (MF) from Groww to Coin
  2. Poor customer service
  3. Redemption requests not going through
  4. Need for tax-exempt municipal bonds
  5. Errors and delays with downloading Mutual Fund statements and NAV

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

4

Percentage of total tweets

4%

Number of Original tweets

36

Percentage of total tweets

42%

Number of tweets that contain Mentions

84

Percentage of total tweets

100%

Number of tweets that were Replies

43

Percentage of total tweets

51%

Number of tweets that were Quotes

2

Percentage of total tweets

2%

Number of tweets that contain Hashtags

2

Percentage of total tweets

2%


Top 5 devices used to tweet

Source Count
Twitter for Android 31
Twitter Web App 22
Twitter for iPhone 21
TweetDeck 9
Twitter for iPad 1

What devices were used to tweet


Top 10 accounts with highest followers count

Username Name Bio Followers count
zerodhaonline Zerodha Welcome to your friendly neighbourhood brokerage. Support: https://t.co/IA1ZAVaewk. @rainmatterin @zerodhavarsity @tradingqna @coinbyzerodhahttps://t.co/WZRcIDEEoo 357,910
iRadhikaGupta Radhika Gupta MD & CEO @edelweissmf. Vice Chair @amfiindia. Young Global Leader @wef. Daughter, diplobrat, mom, money manager, sari lover. Storyteller and author: Limitless. 163,795
navimutualfund Navi Mutual Fund Making mutual funds simple, affordable and accessible. ๐ŸŒฑSIP of your dreams at โ‚น10 Download the Navi app now: https://t.co/DnHBxmCipl 2,056
ayushmanngenius Ayush Garg Options Trader || Making money by just devoting 5 mins everyday || Tweets about Options Trading, Passive Income and Psychology ||DM to connect 450
Vynyth Vineet - 442
piedcipher Tirth Patel Software Engineer @MultiplMovement ๐Ÿฆ„๐Ÿ’™๐Ÿ’› โ€ข Flutter Fanatic โ€ข Tech 421
FLIPKART_420 ANKIT - 420
investing_bites India Investing Bites Value Investor who believes in growing together by sharing knowledge and wisdom.#investing #stockmarket #personalfinance 336
lousyscouser Sai Anand Product marketing @Zoho | @ZohoSignโฃ.@LFC and work-posting account.Views (and memes) are my own. ๐Ÿ’๐Ÿปโ€โ™‚๏ธNaa konjam apdi ipdi-nu ishtathuku pesuven. Mannichu. 280
geetlasandeep Sandeep Reddy Dental surgeon by profession.Stock market investor. 280

Top 10 accounts with highest friends count

Username Name Bio Followers count
mitshred Shekhar ...voidish yet contentfulComputer Science buff, Economics addict....and anything for a good Chai 2,593
ImElango เฎ•เฏ‹๐Ÿ‡ฎ๐Ÿ‡ณ carpe diem 1,664
Trungks32 Netranjit Borgohain Confused Gen Z || Big time Gooner ๐Ÿ”ดโšช || Software Engineer(front-end) @VantageCircle || #CSS #Javascript #Angular 1,312
piedcipher Tirth Patel Software Engineer @MultiplMovement ๐Ÿฆ„๐Ÿ’™๐Ÿ’› โ€ข Flutter Fanatic โ€ข Tech 1,312
FLIPKART_420 ANKIT - 909
I_Nikunj_Gajera Nikunj Gajera ๐‡๐š๐ญ๐ž ๐‚๐ฎ๐ซ๐ซ๐ฎ๐ฉ๐ญ๐ข๐จ๐ง๐‹๐จ๐ฏ๐ž ๐ญ๐ก๐ž ๐๐š๐ญ๐ข๐จ๐ง๐๐ซ๐จ๐ฎ๐๐ž ๐ญ๐จ ๐›๐ž ๐š๐ง ๐ˆ๐๐ƒ๐ˆ๐€๐๐‰๐š๐ฒ ๐‡๐ˆ๐๐ƒ ๐Ÿ‡ฎ๐Ÿ‡ณ๐Ÿ‡ฎ๐Ÿ‡ณ๐Ÿ‡ฎ๐Ÿ‡ณ 907
farhan_najfi Farhan Najfi PARAS HMRI HOSPITAL| Former JR:- Indira Gandhi institute of Medical science (IGIMS) Patna | Health Worker | 750
drbmsolanki B M S - 733
lousyscouser Sai Anand Product marketing @Zoho | @ZohoSignโฃ.@LFC and work-posting account.Views (and memes) are my own. ๐Ÿ’๐Ÿปโ€โ™‚๏ธNaa konjam apdi ipdi-nu ishtathuku pesuven. Mannichu. 660
Vynyth Vineet - 563

Most active users

Username Bio Number of tweets
zerodhaonline Welcome to your friendly neighbourhood brokerage. Support: https://t.co/IA1ZAVaewk. @rainmatterin @zerodhavarsity @tradingqna @coinbyzerodhahttps://t.co/WZRcIDEEoo 9
LeapOption Talent 4
AkshayRaut1321 Full Stack #Programmerเคจเฅ‚เคจ เคฐเฅ‹เคŸเฅ€ เค–เคพเค‡เค เค•เฅ‹เคกเคฟเค‚เค— เค•เคฐเคคเฅ‡ เคœเคพเค‡เค #100DaysOfCodeSecular #EndCasteSystem 4
kartikvanand Vande Matram ๐Ÿ‡ฎ๐Ÿ‡ณ 3
SS_SAMSUN31 - 3
sharmaneerajsn Views are personal. 3
kuruvilla333 - 2
lousyscouser Product marketing @Zoho | @ZohoSignโฃ.@LFC and work-posting account.Views (and memes) are my own. ๐Ÿ’๐Ÿปโ€โ™‚๏ธNaa konjam apdi ipdi-nu ishtathuku pesuven. Mannichu. 2
iRadhikaGupta MD & CEO @edelweissmf. Vice Chair @amfiindia. Young Global Leader @wef. Daughter, diplobrat, mom, money manager, sari lover. Storyteller and author: Limitless. 2
bentOtter_ otter 2

Tweets per day


Top 10 tweets with highest Retweet count

ID Text Retweet count
1626145544161878016 @CoinByZerodha Problem resolved. Thank you so much 2
1625495787978510339 Why can't we directly buy Liquid funds from zerodha cash margin on coin app? Why do I have to withdraw money to my bank account every time?@CoinByZerodha 1
1625054518613536769 @_groww @5paisa @CoinByZerodha @ETMONEY @bookcomplaint @santojayGroww Team, If one issue is resolved the next one is in the pipeline. Please check DM & do the needful. 1
1628017333552951296 @iRadhikaGupta @CoinByZerodha Thank you 0
1625333030058598401 @Trungks32 @CoinByZerodha Hi Netranjit, could you please DM us and elaborate on your issue so we can have this checked? https://t.co/RNvbxCDKVG 0
1625342792745754624 @CoinByZerodha App is very slow. Even though today is 14-2-23 the NAV of mutual funds is not updated, it still has 10 feb. NAV is showing.Hey, @zerodhaonline I request you to fix the bug soon. 0
1625343493781729280 @HardikMakwana77 @CoinByZerodha Hi Hardik, could you please DM us and let us know which scheme you are referring to? We'll look into it. https://t.co/RNvbxCDKVG 0
1625355171630034944 @CoinByZerodha still units not alloted https://t.co/sXxkFzwWDr 0
1625391845168795648 @CoinByZerodha why emandate doesnโ€™t work๐Ÿ˜’ every time pending payments, skipping SIP๐Ÿ˜ข 0
1625397573640126465 @CoinByZerodha Already raised 20230214447671 0

Top 10 tweets with highest Like count

ID Text Like count
1624368245582229506 @zerodhaonline @CoinByZerodha I am struggling to transfer MFs from Groww to Coin. None of your help sections are useful. I have already raised a ticket #20230211786973. Please help - it's urgent! 2
1626597207905550338 @finshots So Kite and Coin are also following this principle @zerodhaonline @CoinByZerodha @Nithin0dha @nikhilkamathcio 2
1627536773684535296 @Zerodha_Support @CoinByZerodha @zerodhaonline I clicked on redeem all units option. Why is it not going through? 1
1624808236196196357 @AkshayRaut1321 @CoinByZerodha Select any other similar topic. The ticket number generated will be realloted by backend. You can call them also. 1
1627523032091860992 @zerodhaonline @CoinByZerodha @Nithin0dha @nikhilkamathcio Poor customer service for a failed MF transaction and i am still waiting for my hard earned money to be refunded from last 25 days and zerodha has no answer and are least bothered for my moneybackโ€ฆTime to move onโ€ฆRIP 1
1627521361181814785 @CoinByZerodha hi why is my redemption request not going through? I am not able to understand the error message@zerodhaonline https://t.co/Kr2ZFEET4k 1
1624944839094665220 @CoinByZerodha I am seeing this too often when try to get to coin zerodha from kite. I had to reload multiple times to get rid of these error popups.could you please take a look? https://t.co/3tphzWRbuX 1
1626931419389005825 @zerodhaonline @CoinByZerodha - why aren't such retail municipal bonds listed on your site?@FinMinIndia needs to make such bonds tax-exempt for a certain period of time for urban infrastructure to flourish, especially at least for the Smart Cities Project. https://t.co/7WgtUnpHn6 1
1624966627396829193 @CoinByZerodha @BSEStARMFToday marks 1 month since my sip payment has failed & till now no refund received. Opened ticket #20230116703678 with Zerodha. They told me to wait 5,7,10 days. Nothing happened. Updated the ticket with latest bank statements couple of times. No use. 1
1626424495165800449 @zerodhaonline @Nithin0dha @zerodhaonline @CoinByZerodha https://t.co/YjPGchuwlC 1

Top 3 Languages Used In Tweets


Top 10 Hashtags used

Hashtag Count
#20230116703678 1
#20230211786973 1

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@coinbyzerodha 86
@zerodhaonline 27
@nithin0dha 9
@nikhilkamathcio 6
@_groww 4
@zerodhavarsity 3
@5paisa 3
@etmoney 3
@bookcomplaint 3
@santojaygroww 3

Top 10 mentions

Wordcloud of Tweets


Emojis

Average number of emojis used per tweet

7

Emojis used in tweets

Emoji Count Emoji Text
๐Ÿค” 1 thinking_face
๐Ÿคจ 1 face_with_raised_eyebrow
๐Ÿ™ 1 folded_hands
๐Ÿ˜’ 1 unamused_face
๐Ÿ˜ข 1 crying_face
โฐ 1 alarm_clock

Emojis groups

Emoji Group Count
Smileys & Emotion 4
People & Body 1
Travel & Places 1