Tweets Analysis - Keyword: @CitAdviceScot
Overview
Total number of tweets analysed
34
Earliest tweet was on
2023-03-20
Latest tweet was on
2023-03-27
Tweets covering
6 days
Average age of authors' accounts
8 years
Summarization
Citizens Advice Scotland (CAS) will be hosting a conference for free debt advice sector in partnership with other organizations. CAS has helped over 750,000 people with its HelpToClaim service and an extra ยฃ22m has been invested to extend the service for another year. The organization has also conducted research as part of its DebtHappens campaign, which found that 800,000 people in Scotland expect to increase their credit card use during the cost of living crisis. CAS is seeking candidates for two vacancies in Glasgow and an HR head maternity cover in Edinburgh. Furthermore, individuals struggling with council tax are urged to visit their website, where they can find savings, discounts, or exemptions. There have been reports of some businesses selling counterfeit items at Thistles_SC, for which StirlingCouncil has been urged to take action.
Topic Modeling
- DebtAdviceWeek conference and services
- CitizensAdviceScot meetings and contributions
- HelpToClaim and UniversalCredit services
- Council tax debt and savings
- Counterfeit items and fraud prevention
Emotional Analysis
The tweets express a mixture of positive and negative emotions. Positive emotions are expressed in tweets such as announcing the hosting of a conference, the success of the HelpToClaim service, and the satisfaction of a great afternoon with stakeholders. However, negative emotions are expressed in tweets concerning council tax debts, counterfeit items being sold, and criticisms towards the DWP and its treatment of disabled people. Overall, the tweets express concern for people struggling with debt and the need for accessible and effective debt advice services.
Trend Analysis
- Free debt advice sector conference hosted by various organizations
- Discussions with stakeholders and members on financial matters
- Assistance provided by HelpToClaim for Universal Credit
- Council tax debt in Scotland and entitlement to savings, reductions, discounts or exemptions
- DebtHappens campaign and advice provided by Citizens Advice Scotland
Types of Tweets
Number of Retweets
20
Percentage of total tweets
58%
Number of Original tweets
10
Percentage of total tweets
29%
Number of tweets that contain Mentions
34
Percentage of total tweets
100%
Number of tweets that were Replies
3
Percentage of total tweets
8%
Number of tweets that were Quotes
1
Percentage of total tweets
2%
Number of tweets that contain Hashtags
19
Percentage of total tweets
55%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter Web App | 12 |
| Twitter for iPhone | 12 |
| Twitter for Android | 3 |
| Twitter for iPad | 2 |
| Hootsuite Inc. | 2 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| DWPgovuk | Department for Work and Pensions | Official Twitter channel for the UK Government's Department for Work and Pensions. We cannot reply to individual benefit queries on Twitter: https://t.co/rF1YxazrqG | 239,089 |
| NUSScotland | NUS Scotland | Scotland's national student union. Email your MSPs today to get them #FightingForStudents! | 9,723 |
| JCPinScotland | JCP in Scotland | Sharing jobs, events, job search and careers advice throughout Scotland 8am to 8pm, 7 days a week. We are here Mon to Fri 9 to 5 | 7,470 |
| goodmovesjobs | goodmoves.org | Promoting paid opportunities within the charity and voluntary sector | 6,988 |
| CollegesScot | Colleges Scotland | The Voice of the College Sector. | 6,737 |
| alisonj_WATSON | Alison Watson | Director of Shelter Scotland (Tweets are my personal views and retweets are not endorsements) | 2,478 |
| PKCTenants | PKC Tenants | This official feed is for tenants of Perth & Kinross Council. Follow us for the latest news about your housing and your neighbourhood. | 2,335 |
| moneyadvicescot | MoneyAdviceScotland | Scotland's Money Charity. Our mission is to be the driving force towards financial wellbeing for the people of Scotland | 1,861 |
| HigginsKieron | Kieron Higgins | Head of communications @CitAdviceScot. Views my own. | 1,712 |
| janismcdco | Janis McDonald | Promoting human rights, equality, inclusive communication and active citizenship Views are my own. | 1,224 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| HigginsKieron | Kieron Higgins | Head of communications @CitAdviceScot. Views my own. | 3,220 |
| goodmovesjobs | goodmoves.org | Promoting paid opportunities within the charity and voluntary sector | 3,006 |
| CollegesScot | Colleges Scotland | The Voice of the College Sector. | 2,631 |
| janismcdco | Janis McDonald | Promoting human rights, equality, inclusive communication and active citizenship Views are my own. | 2,104 |
| NUSScotland | NUS Scotland | Scotland's national student union. Email your MSPs today to get them #FightingForStudents! | 1,729 |
| JanHDWP | Jan Haining | Department for Work and Pensions, Work and Health Services Scotland, Service Leader | 1,565 |
| GNWCAB | Glasgow North West Citizens Advice Bureau | Prev. Maryhill & Possilpark CAB. We are a local charity providing free, independent, and confidential advice for anyone in Northwest Glasgow. Est. 1981. | 1,350 |
| PKCTenants | PKC Tenants | This official feed is for tenants of Perth & Kinross Council. Follow us for the latest news about your housing and your neighbourhood. | 1,304 |
| rmchorlton | Rozanne Chorlton | Unfeartie. Views are my own, retweets share items of interest, like human rights, humanitarian principles, unheard voices. | 1,004 |
| alisonj_WATSON | Alison Watson | Director of Shelter Scotland (Tweets are my personal views and retweets are not endorsements) | 958 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| westhill17 | Board Member of Addictions Counselling Inverness and Inverness Badenoch & Strathspey CAB Views my own | 2 |
| WDCAB1 | Free, confidential, independent and impartial advice agency for West Dunbartonshire Residents (DO NOT TWEET FOR ADVICE) FREEPHONE - 0800 484 0136 | 2 |
| Truthse41539598 | Here to expose rogue traders. | 2 |
| Look4Me666 | - | 2 |
| RecordMoney_ | Official Daily Record Money Twitter account. Latest money & benefits news plus top cash saving tips. Join our Facebook group here: https://t.co/IY625iNhsk | 1 |
| rmchorlton | Unfeartie. Views are my own, retweets share items of interest, like human rights, humanitarian principles, unheard voices. | 1 |
| rebel_debt_dude | ๐๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฎ๐ช๐น๐น๐ค๐ต๐ธ๐บ๐ฆ Just a small town boy. In a lonely world. | 1 |
| moraycab | A volunteer-led charity providing free, independent, impartial & confidential advice to all. Challenging unfairness, working for change. Charity No.SC018026 | 1 |
| moneyadvicescot | Scotland's Money Charity. Our mission is to be the driving force towards financial wellbeing for the people of Scotland | 1 |
| janismcdco | Promoting human rights, equality, inclusive communication and active citizenship Views are my own. | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638941235183521793 | This #DebtAwarenessWeek we pleased to share that we will be joining @CAPuk @StepChange and @CitAdviceScot in hosting a conference for the free debt advice sector. SAVE THE DATE - 10am - 3pm - Tuesday 25th April. Further details on how to register to follow. https://t.co/0YEub2SUWQ | 10 |
| 1637843299124822017 | ๐๏ธ ๐ฐ Coverage in the @Sunday_Mail yesterday of research from @CitAdviceScot as part of our #DebtHappens campaign. Almost 800,000 people in Scotland expect to increase their credit card use during the #CostOfLivingCrisis Get advice ๐ https://t.co/WGfBy6zVCv https://t.co/aom3lC37q8 | 3 |
| 1639020351928651776 | We had a great afternoon today in Stirling with stakeholders and members taking part in discussions with @elliebgomersall @NUSScotland @CitAdviceScot @IoD_Scotland @bankofengland and @scotgov - thank you to everyone who made such great contributions | 2 |
| 1638541045557493761 | If you are struggling with council tax debt, you're not alone. The average council tax debt in Scotland is ยฃ3,513 according to @CitAdviceScot Check if you're entitled to council tax savings, reductions, discounts or exemptions ๐ https://t.co/6esSlBe9ln #counciltaxarrears | 2 |
| 1637761341325705216 | Over 750,000 people have been assisted by #HelpToClaim from @CitizensAdvice and @CitAdviceScot, which offers free and impartial advice to people making a new claim for #UniversalCredit An extra ยฃ22m has been invested to extend the service for another year https://t.co/OlMCx8n9pg https://t.co/5nAITj48Ok | 2 |
| 1639715022698938370 | @Thistles_SC Who do I need to contact regarding a business within the premises selling counterfeit items. @StirlingCouncil @StirObserver @CTSI_UK @BBCScotlandNews @CitAdviceScot | 0 |
| 1638911057791168514 | Caseworker, two vacancies available with @CitAdviceScot in #Glasgow Info/Apply: https://t.co/ubVEclaJnf #GlasgowJobs https://t.co/It9j257wyx | 0 |
| 1638835093405065218 | @CitAdviceScot have specialist services and interactive tools online to help if you are #worried about #money & #Debt https://t.co/f11JvsrySc | 0 |
| 1638658955197939715 | @StirlingCouncil @actionfrauduk @Thistles_SC @StirObserver @CABStirling @CitAdviceScot @BackFourBP @CelticFC @CelticTV @CelticFCTickets Yet again a company selling counterfeit items openly. This is happening in @Thistles_SC and @StirlingCouncil please take action. https://t.co/jMPAA4mWFb | 0 |
| 1638457991514161154 | Help to Claim Universal Credit via @CitAdviceScot If you, or someone you know, would benefit from Help to Claim, find out more here: https://t.co/ePwDHdTQwQ You can check eligibility and how to apply online for Universal Credit here: https://t.co/RchOZ3yy8Q @DWPgovuk https://t.co/sj1Zn7Duyh | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638941235183521793 | This #DebtAwarenessWeek we pleased to share that we will be joining @CAPuk @StepChange and @CitAdviceScot in hosting a conference for the free debt advice sector. SAVE THE DATE - 10am - 3pm - Tuesday 25th April. Further details on how to register to follow. https://t.co/0YEub2SUWQ | 9 |
| 1639020351928651776 | We had a great afternoon today in Stirling with stakeholders and members taking part in discussions with @elliebgomersall @NUSScotland @CitAdviceScot @IoD_Scotland @bankofengland and @scotgov - thank you to everyone who made such great contributions | 5 |
| 1637761341325705216 | Over 750,000 people have been assisted by #HelpToClaim from @CitizensAdvice and @CitAdviceScot, which offers free and impartial advice to people making a new claim for #UniversalCredit An extra ยฃ22m has been invested to extend the service for another year https://t.co/OlMCx8n9pg https://t.co/5nAITj48Ok | 5 |
| 1638541045557493761 | If you are struggling with council tax debt, you're not alone. The average council tax debt in Scotland is ยฃ3,513 according to @CitAdviceScot Check if you're entitled to council tax savings, reductions, discounts or exemptions ๐ https://t.co/6esSlBe9ln #counciltaxarrears | 4 |
| 1637843299124822017 | ๐๏ธ ๐ฐ Coverage in the @Sunday_Mail yesterday of research from @CitAdviceScot as part of our #DebtHappens campaign. Almost 800,000 people in Scotland expect to increase their credit card use during the #CostOfLivingCrisis Get advice ๐ https://t.co/WGfBy6zVCv https://t.co/aom3lC37q8 | 2 |
| 1637846652722503680 | Join the team at the largest independent advice service in the Scotland. @CitAdviceScot are seeking: ๐ธCaseworker (Extra Help Unit) x 2 Full time ยฃ26,098 Glasgow ๐ธHead of HR (Maternity Cover) Full time ยฃ45,405 โ ยฃ55,496 Edinburgh Find out more at https://t.co/ojvMC0DdcE https://t.co/j7PjolVKCy | 1 |
| 1639715022698938370 | @Thistles_SC Who do I need to contact regarding a business within the premises selling counterfeit items. @StirlingCouncil @StirObserver @CTSI_UK @BBCScotlandNews @CitAdviceScot | 0 |
| 1638911057791168514 | Caseworker, two vacancies available with @CitAdviceScot in #Glasgow Info/Apply: https://t.co/ubVEclaJnf #GlasgowJobs https://t.co/It9j257wyx | 0 |
| 1638835093405065218 | @CitAdviceScot have specialist services and interactive tools online to help if you are #worried about #money & #Debt https://t.co/f11JvsrySc | 0 |
| 1638658955197939715 | @StirlingCouncil @actionfrauduk @Thistles_SC @StirObserver @CABStirling @CitAdviceScot @BackFourBP @CelticFC @CelticTV @CelticFCTickets Yet again a company selling counterfeit items openly. This is happening in @Thistles_SC and @StirlingCouncil please take action. https://t.co/jMPAA4mWFb | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #debthappens | 9 |
| #costoflivingcrisis | 5 |
| #debtawarenessweek | 2 |
| #counciltaxarrears | 2 |
| #helptoclaim | 2 |
| #universalcredit | 2 |
| #glasgow | 1 |
| #glasgowjobs | 1 |
| #worried | 1 |
| #money | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @citadvicescot | 34 |
| @dwpgovuk | 5 |
| @citizensadvice | 5 |
| @thistles_sc | 3 |
| @stirlingcouncil | 3 |
| @stirobserver | 2 |
| @bbcscotlandnews | 2 |
| @capuk | 2 |
| @stepchange | 2 |
| @elliebgomersall | 2 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
55
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ๐ | 10 | backhand_index_pointing_right |
| ๐บ | 2 | television |
| ๐๏ธ | 2 | rolled-up_newspaper |
| ๐ฐ | 2 | newspaper |
| ๐ธ | 2 | small_orange_diamond |
| ๐ | 1 | backhand_index_pointing_down |
Emojis groups
| Emoji Group | Count |
|---|---|
| People & Body | 11 |
| Objects | 6 |
| Symbols | 2 |