Tweets Analysis - Keyword: @CallieField
Overview
Total number of tweets analysed
130
Earliest tweet was on
2023-03-15
Latest tweet was on
2023-03-25
Tweets covering
9 days
Average age of authors' accounts
9 years
Summarization
There are tweets celebrating the US Military and the USO while thanking T-Mobile for supporting them. A day is recognized for TFB CEC in Las Vegas. There are also tweets criticizing T-Mobile for poor customer service, breached data, and sharing personal information. The tweets express disappointment and frustration towards the company and mention taking action through Better Business Bureau complaints or legal representation. Additionally, there are tweets praising members of the T-Mobile team for their inspiration and leadership.
Topic Modeling
- Celebrating US Military and honoring veterans
- Positive experiences and interactions with T-Mobile leadership (Callie Field, Kimberly Wyman)
- Recognition and celebration of achievements within the TFB CEC organization
- Complaints and negative experiences with T-Mobile customer service
- Concerns over privacy and data breaches related to T-Mobile
Emotional Analysis
The emotions expressed in these tweets range from gratitude and pride for the US military and support from T-Mobile and its executives, to frustration, anger, and disappointment towards T-Mobile's poor customer service and alleged mishandling of personal information. Some tweets express a desire for the company to make things right or take responsibility for their actions, while others express a sense of betrayal and a lack of trust in the company's ability to protect their customers. Overall, the tweets convey a mixed range of emotions towards T-Mobile and its representatives.
Trend Analysis
- Celebration and appreciation of US military and their service
- Mentions and gratitude towards T-Mobile and its executives
- Leadership and recognition for creating positive impacts in communities
- Complaints and frustrations regarding T-Mobile's customer service and handling of personal information
- Requests for T-Mobile to rectify and fix their mistakes
Types of Tweets
Number of Retweets
29
Percentage of total tweets
22%
Number of Original tweets
28
Percentage of total tweets
21%
Number of tweets that contain Mentions
130
Percentage of total tweets
100%
Number of tweets that were Replies
73
Percentage of total tweets
56%
Number of tweets that were Quotes
1
Percentage of total tweets
0%
Number of tweets that contain Hashtags
30
Percentage of total tweets
23%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 79 |
| Twitter for iPhone | 32 |
| Khoros CX | 10 |
| Twitter Web App | 7 |
| Twitter for iPad | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| TMobileHelp | T-Mobile Help | T-Force = Customer service gurus: Billing trailblazers: Tech scholars: Un-carrier fanatics: Wireless experts. Proud to serve you 24/7/365. | 420,312 |
| JonFreier | Jon Freier | President, @TMobile Consumer Group. Husband. Dad. Fiercely Dedicated to the Frontline. Loves Classic Cars. Giveaway rules: https://t.co/qEbudR3yKP | 79,125 |
| MrJacobEspi | Jacob Espinoza | I help leaders smile at work, inspire teams, and lower unwanted attrition. Director of Creator Success @workweekinc. | 41,368 |
| xlan8699321 | 馨岚 | 伏尔泰说：读书使人心明眼亮。 又说：真理是一个必须成熟以后才能摘下来的果实。 柏拉图说：不知道自己的无知，乃是双倍的无知。 又说：凡勇敢、克制、公正，比诸真德皆惟依智慧而立。 我说：生命就如花朵般绚丽，又如花朵一般短暂。 愿结良师益友，携手向着那真理而前進。 | 8,912 |
| John_Westra | John Westra #VR #AR #Metaverse #Innovation | #VIO™ Virtual #Innovation Officer #Metaverse MetaPlayerZero Curator Catalyst #VR #AR & #AI Solutions Together We Can Do More! I'm a 'Pro' my noun is 'Sir' | 4,019 |
| drb0n3z | Bones 🏳️🌈 | - | 3,841 |
| ikerot | Sam | 🇺🇦 PLEASE..No lists & plz don't add me to one. #RESISTER #FullyVaxxed #MeidasTouch #BLM M.A. in Nutrition | 2,583 |
| db_bezz | David Bezzant | Vice President,Tech Exec, Urban Farm Owner, Husband/Dad. 7.5B people in the world, don't let the opinion of 1 stop your good energy. We're better than that! | 2,484 |
| shanedaniel | shanedaniel.eth | Dad. Husband to @salongas. Punk 5238, 6550. Business Sales @TMobile. The future is faster than you think | 2,223 |
| amberglitt3rs | 🌸Amber Condon🦄 | Part of the best #1HR Team@ T-Mobile. Addicted to Magenta and all things glitter! ** my opinions and tweets are my own ** | 2,090 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| amberglitt3rs | 🌸Amber Condon🦄 | Part of the best #1HR Team@ T-Mobile. Addicted to Magenta and all things glitter! ** my opinions and tweets are my own ** | 5,000 |
| drb0n3z | Bones 🏳️🌈 | - | 4,352 |
| John_Westra | John Westra #VR #AR #Metaverse #Innovation | #VIO™ Virtual #Innovation Officer #Metaverse MetaPlayerZero Curator Catalyst #VR #AR & #AI Solutions Together We Can Do More! I'm a 'Pro' my noun is 'Sir' | 3,876 |
| tx_redbeard | That’s Mr. Redbeard to you🐀 | AWL | 2006 Time Person of the Year | Bowling Tournament Champion | Club 999 | Father of Two | 3,347 |
| ikerot | Sam | 🇺🇦 PLEASE..No lists & plz don't add me to one. #RESISTER #FullyVaxxed #MeidasTouch #BLM M.A. in Nutrition | 2,487 |
| Sanjeevbhasin7 | Sanjeev bhasin aka #MagentaMan | Sales Leader/Mentor #MagentaFamily | 2,257 |
| jodenesue | Jodene Sue ☮️ | Democrat, Love the Beach! Pack Your Trash | 1,673 |
| MrJacobEspi | Jacob Espinoza | I help leaders smile at work, inspire teams, and lower unwanted attrition. Director of Creator Success @workweekinc. | 1,644 |
| annango_ | Anna Ngo | "Taking on a challenge is a lot like riding a horse, isn't it? If you're comfortable while you're doing it, you're probably doing it wrong." - Ted Lasso | 1,557 |
| xlan8699321 | 馨岚 | 伏尔泰说：读书使人心明眼亮。 又说：真理是一个必须成熟以后才能摘下来的果实。 柏拉图说：不知道自己的无知，乃是双倍的无知。 又说：凡勇敢、克制、公正，比诸真德皆惟依智慧而立。 我说：生命就如花朵般绚丽，又如花朵一般短暂。 愿结良师益友，携手向着那真理而前進。 | 1,331 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| NIC9106 | Live Forever Love Always Relax Often Volunteer Freely Be Happy Read More Worry Less Build Faith Stay Strong Work Hard Eat Healthy Exercise Daily Think Positvely | 66 |
| TMobileHelp | T-Force = Customer service gurus: Billing trailblazers: Tech scholars: Un-carrier fanatics: Wireless experts. Proud to serve you 24/7/365. | 10 |
| JohnEnglishTech | John English Technical Services #JETS is a private Computer/Tech business specializing in personal and business tech support. Simple approaches to complex lives | 3 |
| s_kemmer | I am "that guy" on the block. Don't even look at my grass. | 2 |
| amberglitt3rs | Part of the best #1HR Team@ T-Mobile. Addicted to Magenta and all things glitter! ** my opinions and tweets are my own ** | 2 |
| TaskaTendoora | #StarWars Collector/Fanatic * #LEGO Collector * #AFOL | 2 |
| DerekCasebolt | West Region Director T-Mobile State and Local Government Sales, Dedicated father, husband and friend. Lover of sports. | 2 |
| tx_redbeard | AWL | 2006 Time Person of the Year | Bowling Tournament Champion | Club 999 | Father of Two | 2 |
| Armando36949151 | - | 2 |
| rustypipes666 | Satanist. Vegan. Autistic. Stoner. | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638538792918306818 | @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField #tmboilesucks #tmobilelies #worstcustomerservice #tmobiledatabreach #MAKETHISVIRAL #tmobileisadisgrace #tmobiledoestcare #tmobilesharespersonalinfo #tmboileisajoke #RETWEET #SHARE #HOLDTHEMACCOUNTABLE | 2 |
| 1638255076924878852 | @TMobileHelp @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField when you're with a company for 15 years this is how you get treated it's ridiculous and I'm gonna find out what can be done bc I don't feel safe or protected with my information !! | 2 |
| 1638254743284772878 | @TMobileHelp @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField I mean you already have a giant data breach against you and are being sued for it and you aren't concerned that your representatives are sending my personal information to random banks | 2 |
| 1638254607133491200 | @TMobileHelp @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField T-Mobile is a JOKE I cannot believe that they don't even have the slightest concern that their representatives are illegally transferring me to random organizations without my permission | 2 |
| 1639363551566635008 | 3/23/23 is officially TFB CEC Day in LV. Recognized by the Board of Commissioners, Clark County. I am honored to lead an organization that allows us to create life changing careers in So. NV, partner with UNLV, & make an impact in our community! @KimberlyJWyman @CallieField https://t.co/isQZ3Lk896 | 1 |
| 1638523392415477761 | @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField So glad that I have all of this evidence in writing so I could use it when I file complaints and see what you have done to me tenure really means nothing to you I see | 1 |
| 1638288897552646145 | @TMobileHelp @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField Seriously it's one lie and 1 illegal thing after another you guys need to go back and listen to the phone calls and make it right I need to be compensated for this I will hire an attorney | 1 |
| 1638289027903414272 | @TMobileHelp @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField So go back to the calls listen to the all the lies and then hear how I was illegally transferred to an entirely different organization during your giant data breach | 1 |
| 1638289154197843970 | @TMobileHelp @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField You need to fix this it makes this situation right this isn't the 1st time you guys have done something illegal to me go back and read the notes and see what you did back 8 years ago | 1 |
| 1638523491208114179 | @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField I tried to resolve this peacefully with you and you promised you would call me this morning and couldn't even be bothered to do that when we set a time up so now I'm taking matters into my own hands | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1639108103583965184 | Celebrating our heroes, the women and men of the US Military, with special honors tonight for those who served in Vietnam. The USO is a force for good. Thank you to @TMobile @TMobileBusiness for supporting the troops!! @The_USO @CallieField https://t.co/E30514Nakd | 33 |
| 1639338374254432256 | It was great to spend time with the fantastic Southern California team this week. The Town Hall and hearing from @CallieField, @KimberlyJWyman and Michelle Wolloff was inspiring! 💖 https://t.co/2keYXUhfXh | 14 |
| 1639363551566635008 | 3/23/23 is officially TFB CEC Day in LV. Recognized by the Board of Commissioners, Clark County. I am honored to lead an organization that allows us to create life changing careers in So. NV, partner with UNLV, & make an impact in our community! @KimberlyJWyman @CallieField https://t.co/isQZ3Lk896 | 10 |
| 1638874471057723392 | @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField T-Mobile is such an absolute disgrace they swear they're going to make the situation right in public so they don't look bad on Twitter publicly but when they talk to me privately they say oh well tough | 3 |
| 1639132620482310144 | @CallieField @TMobileBusiness Thank you Callie! Best. Visit. Ever! | 2 |
| 1638545792913883137 | @Ari_Ne_Mal @TMobile @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField #tmboilesucks #tmobilelies #worstcustomerservice #tmobiledatabreach #MAKETHISVIRAL #tmobileisadisgrace #tmobiledoestcare #tmobilesharespersonalinfo #tmboileisajoke #RETWEET #SHARE #HOLDTHEMACCOUNTABLE | 2 |
| 1638538792918306818 | @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField #tmboilesucks #tmobilelies #worstcustomerservice #tmobiledatabreach #MAKETHISVIRAL #tmobileisadisgrace #tmobiledoestcare #tmobilesharespersonalinfo #tmboileisajoke #RETWEET #SHARE #HOLDTHEMACCOUNTABLE | 2 |
| 1638526643781218304 | @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField #tmboilesucks #tmobilelies #worstcustomerservice #tmobiledatabreach #makethisviral #tmobileisadisgrace #tmobiledoesnotcare #tmobilesharesyourprivateinfo #tmboileisajoke | 2 |
| 1638523762940211202 | @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField T-Mobile is the most horrific company in the world they DO NOT care about their customers stay away from them you will regret being a T-Mobile customer 15 years and I get treated like gum under a shoe | 2 |
| 1638523491208114179 | @TMobileHelp @MikeSievert @JonFreier @Network_Martha @TMobileCFO @CallieField I tried to resolve this peacefully with you and you promised you would call me this morning and couldn't even be bothered to do that when we set a time up so now I'm taking matters into my own hands | 2 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #tmboilesucks | 26 |
| #tmobilelies | 26 |
| #tmobiledatabreach | 26 |
| #makethisviral | 26 |
| #tmobileisadisgrace | 26 |
| #tmboileisajoke | 26 |
| #tmobilesharespersonalinfo | 24 |
| #retweet | 24 |
| #holdthemaccountable | 24 |
| #share | 23 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @calliefield | 130 |
| @tmobilehelp | 86 |
| @mikesievert | 79 |
| @jonfreier | 76 |
| @tmobilecfo | 70 |
| @network_martha | 56 |
| @tmobile | 39 |
| @nic9106 | 24 |
| @tmobilebusiness | 21 |
| @vailresorts | 10 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
7
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🔥 | 5 | fire |
| ✔️ | 3 | check_mark |
| 💖 | 2 | sparkling_heart |
Emojis groups
| Emoji Group | Count |
|---|---|
| Travel & Places | 5 |
| Symbols | 3 |
| Smileys & Emotion | 2 |