Tweets Analysis - Keyword: @CalBankPLC
Overview
Total number of tweets analysed
65
Earliest tweet was on
2023-02-12
Latest tweet was on
2023-02-21
Tweets covering
9 days
Average age of authors' accounts
6 years
Summarization
CalBankPLC provides Saturday banking for branches and its head office on any day and has been highly praised for its services. Many of the tweets mention locations or songs, and one asked if balance could be checked on the app, to which the response was affirmative. One user was dismayed by the increased ATM fee without notice, and another was wondering why he was being treated like a joke.
Topic Modeling
- CalBankPLC services
- Branches and Locations of CalBankPLC
- Customer Satisfaction related to CalBankPLC
- ATM Services of CalBankPLC
- Customer-Bank Relations with CalBankPLC
Emotional Analysis
The tweets express a range of emotions, from appreciation and admiration for CalBankPLC's services to frustration and anger. Several users expressed their gratitude for the company's Saturday banking and head office services, while others mentioned specific songs and branches that they appreciate. There was also a sense of confusion and annoyance, as some users questioned the bank's decision to increase the ATM maintenance fee without prior notice. Overall, the tweets express a mix of positive and negative emotions.
Trend Analysis
- Positive feedback towards CalBankPLC
- Discussion of banking services such as ATM cards and balance checking
- Complaints about an increased ATM maintenance fee
- Questions about CalBankPLC services
- Expectation of souvenirs from CalBankPLC
Types of Tweets
Number of Retweets
11
Percentage of total tweets
16%
Number of Original tweets
8
Percentage of total tweets
12%
Number of tweets that contain Mentions
65
Percentage of total tweets
100%
Number of tweets that were Replies
43
Percentage of total tweets
66%
Number of tweets that were Quotes
3
Percentage of total tweets
4%
Number of tweets that contain Hashtags
15
Percentage of total tweets
23%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 31 |
| Twitter for Android | 24 |
| Twitter Web App | 9 |
| eClincher | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| CalBankPLC | CalBank PLC | CalBank, Ghana’s leading indigenous bank provides specialized financial solutions underpinned by a strong IT platform. | 12,506 |
| therealSpiky | Kobby Spiky Nkrumah | Host of #JoyGeekSquad, Joy FM, JoyNews, Joy Prime, Hitz FM || Techie, beatmaker, entrepreneur, dream chaser, car lover, gadget collector. #BMW | 5,627 |
| ritly_ | mand | Smart worker. Genius. Builder | 3,472 |
| ThefLyKiD_ | K Double | Creative Designer 🎨 📷 | 3,345 |
| mister_perci | Perci Mensah | Certified Social Media/Digital Marketing Strategist ||Good at developing digital experiences that grow business revenue & customer relationships || | 2,642 |
| mR_KaY16 | Mr. KaY Esq. | Let’s talk Crypto. 📈📉 #Bitcoin | If you don’t risk anything, you risk even more. | 2,631 |
| MantseAkai | emperor Akai👑🇯🇵 | - | 2,375 |
| AAwtlaw | Atati Awtlaw | Unruly 🤘🏿 🤘🏿 🤘🏿 CEO, fashion, lifestyle and trustworthy | 2,225 |
| randywlkr | Randy Walker | Music, Media, & Man United fan. I identify as item 13. | 2,224 |
| elswoodX | ηαηα αgψεmαηg | Promote your business on my tiktok account. @mytoptik | 1,769 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| mister_perci | Perci Mensah | Certified Social Media/Digital Marketing Strategist ||Good at developing digital experiences that grow business revenue & customer relationships || | 4,999 |
| AAwtlaw | Atati Awtlaw | Unruly 🤘🏿 🤘🏿 🤘🏿 CEO, fashion, lifestyle and trustworthy | 4,947 |
| youngwest964 | young west 🇬🇭 | Hearts of oak and Chelsea | 4,659 |
| therealSpiky | Kobby Spiky Nkrumah | Host of #JoyGeekSquad, Joy FM, JoyNews, Joy Prime, Hitz FM || Techie, beatmaker, entrepreneur, dream chaser, car lover, gadget collector. #BMW | 2,812 |
| ritly_ | mand | Smart worker. Genius. Builder | 2,772 |
| mR_KaY16 | Mr. KaY Esq. | Let’s talk Crypto. 📈📉 #Bitcoin | If you don’t risk anything, you risk even more. | 2,712 |
| MantseAkai | emperor Akai👑🇯🇵 | - | 2,475 |
| elswoodX | ηαηα αgψεmαηg | Promote your business on my tiktok account. @mytoptik | 1,815 |
| teamsynaepa | Team Synaepa | Digital Technology Consultant 🇬🇭🇬🇧🇩🇪🇺🇸🇨🇭🇯🇵 | 1,741 |
| FAhiaga | Mawudeka🌞 | Architecture, Building Construction ,Man United Fanatic,Music lover And ❤️ | 1,597 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| WOARA_ | Do for others what you wish for yourself. #loveMusic 🎶°~¿ @1025FMKSI ¿¡~¡¤@luv995fm 💥🎶/@woaraFOUNDATIONgh 💥 #NyameSo #GodEngineering | 2 |
| CalAssetMgt | We are dedicated to assisting you in growing your investments by providing you with the best financial advice and excellent customer service. Join us today ! | 2 |
| Kwasi_jrr | - | 2 |
| kwasilegon10 | The way I see the world | 2 |
| GOODLIVING123 | Just here for fun 🤪 | 2 |
| NCGhanacard | Official page for the Non-Citizen Ghana Card under the National Identification Authority (NIA) of Ghana. | 2 |
| aj_excel | - | 2 |
| Colemancarter14 | 🇬🇭 | 2 |
| hopegbors | - | 1 |
| iam_akwasi | love everything football.. Manchester United fan | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1628081864987627520 | @CalBankPLC This is the Bolgatanga branch | 0 |
| 1626002883425468416 | @therealSpiky @CalBankPLC get me some of the above souvenirs and I am switching from @StanChartGH because even common atm card sef since last year May 2022 I have not gotten a new one when the old one expired. | 0 |
| 1626612582843817986 | @CalBankPLC Woman King | 0 |
| 1626595657996996613 | @CalBankPLC Somebody I used to Know | 0 |
| 1626591854778286084 | @CalBankPLC kotoka | 0 |
| 1626359741046747136 | @therealSpiky The switch from worst to best is crazy. kudos @CalBankPLC | 0 |
| 1626246666075373581 | @CalBankPLC where are your agents? Have not been able to speak to anyone since yesterday WHY? | 0 |
| 1626235227411709953 | @CalBankPLC I can’t access my account balance via the *771# what’s wrong?? | 0 |
| 1626234714167316483 | @randywlkr @CalBankPLC They’re trying to say you’re a liability to them ooo 💀💀💀 | 0 |
| 1626220707180064769 | @CalBankPLC you dier I just want the piggy bank p3 wai 🌚 https://t.co/EoGncyPthx | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626021738910720000 | @CalBankPLC is really good.A cheat code....If you really need to go to the banking hall, either Saturday banking for branches or head office on any day. https://t.co/ac1CJuRvXo | 2 |
| 1625989735020740609 | @therealSpiky @CalBankPLC cudos, I am sticking with you guys | 2 |
| 1626614645992685571 | @CalBankPLC Black Panther | 1 |
| 1628005210856558592 | @CalBankPLC Prampram I guess, if not then we need you here in prampram | 1 |
| 1626595657996996613 | @CalBankPLC Somebody I used to Know | 1 |
| 1626612582843817986 | @CalBankPLC Woman King | 1 |
| 1626614209436954624 | @CalBankPLC Plane | 1 |
| 1626631585456848933 | @CalBankPLC Kotoka | 1 |
| 1626662625189715975 | @CalBankPLC 365 days | 1 |
| 1627976839435091972 | @CalBankPLC Bolga branch | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #calbank | 10 |
| #forwardtogether | 7 |
| #fims | 2 |
| #ncghanacard | 2 |
| #newbranchalert | 1 |
| #newbranch | 1 |
| #banking | 1 |
| #mobilebanking | 1 |
| #mondaygoals | 1 |
| #positivethinking | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @calbankplc | 68 |
| @therealspiky | 3 |
| @senamnidal | 3 |
| @randywlkr | 2 |
| @goodliving123 | 2 |
| @thebankofghana | 2 |
| @akwamuhene2 | 1 |
| @nazifmusah | 1 |
| @stanchartgh | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
43
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🎯 | 9 | bullseye |
| 💀 | 3 | skull |
| 🤔 | 2 | thinking_face |
| 🙏 | 2 | folded_hands |
| 😀 | 1 | grinning_face |
| 🎉 | 1 | party_popper |
| 💰 | 1 | money_bag |
| 😂 | 1 | face_with_tears_of_joy |
| 👍 | 1 | thumbs_up |
| 🍿 | 1 | popcorn |
Emojis groups
| Emoji Group | Count |
|---|---|
| Activities | 10 |
| Smileys & Emotion | 9 |
| Objects | 3 |
| People & Body | 3 |
| Travel & Places | 2 |
| Food & Drink | 1 |