Tweets Analysis - Keyword: @BookMyShowID
Overview
Total number of tweets analysed
10
Earliest tweet was on
2023-03-23
Latest tweet was on
2023-03-28
Tweets covering
5 days
Average age of authors' accounts
8 years
Summarization
Customers are experiencing issues with BookMyShow's payment system, with payments being deducted twice from bank accounts and requests for refunds. Some customers suggest using alternative platforms such as Paytm or Flipkart. The company's customer support is also criticized for not resolving issues even after three months. However, some customers share excitement about a JO1 concert and share the video.
Topic Modeling
- Payment issues with BookMyShowID
- Promotion and server issues with BookMyShowID
- Refund requests with BookMyShowID
- Comparison with other ticketing websites (Paytm, Flipkart)
- Event promotion and ticketing with BookMyShowID
Emotional Analysis
The tweets convey a range of negative emotions such as frustration, disappointment, and anger towards BookMyShow, a ticket booking platform. Customers express their grievances regarding issues such as double deductions from bank accounts, server errors, delayed refunds, and poor customer service. Some customers even suggest switching to other platforms such as Paytm or Flipkart. Overall, the tweets reveal a dissatisfaction with the company's services and a desire for better customer support.
Trend Analysis
- Duplicate payment issues with BookMyShow
- Complaints and concerns regarding refunds
- Recommendations to use alternative platforms such as Paytm and Flipkart
- Requests for assistance and support from BookMyShow's customer service accounts
- Promotion of JO1 concerts and related content
Types of Tweets
Number of Retweets
1
Percentage of total tweets
10%
Number of Original tweets
3
Percentage of total tweets
30%
Number of tweets that contain Mentions
10
Percentage of total tweets
100%
Number of tweets that were Replies
6
Percentage of total tweets
60%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
1
Percentage of total tweets
10%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 5 |
| Twitter for iPhone | 5 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Varun__Gautam | Varun Gautam | An Engineer, keen about everything, eager to know new; Android freak, Tech Explorer, Tester, Blogger, YouTuber & an Influencer.. | 904 |
| puchasua | 아미⁷ | they pave the way | 너의 삶은 살아 | 893 |
| dongiranika | Ty-rannosaurus 🇲🇨 | Dongi is unreal. He's precious baby. iKON is seven pride no matter what. Sayang dongi banyak-banyak. #7KON | 594 |
| sattokk | satoko | ついにJO1専用垢作りました！るきしょせ寄りJO1箱推し/ るきしょせの絆よ永遠なれKPOP好きヌナ過ぎライン 無言フォロ失礼します🙏お気軽にフォロください | 260 |
| Rahulch58 | Rahul.ch | Be selFish witH youR loyolitY..😎 | 45 |
| princetornedo00 | prince yadav | - | 12 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| puchasua | 아미⁷ | they pave the way | 너의 삶은 살아 | 805 |
| Varun__Gautam | Varun Gautam | An Engineer, keen about everything, eager to know new; Android freak, Tech Explorer, Tester, Blogger, YouTuber & an Influencer.. | 711 |
| sattokk | satoko | ついにJO1専用垢作りました！るきしょせ寄りJO1箱推し/ るきしょせの絆よ永遠なれKPOP好きヌナ過ぎライン 無言フォロ失礼します🙏お気軽にフォロください | 487 |
| dongiranika | Ty-rannosaurus 🇲🇨 | Dongi is unreal. He's precious baby. iKON is seven pride no matter what. Sayang dongi banyak-banyak. #7KON | 474 |
| princetornedo00 | prince yadav | - | 352 |
| Rahulch58 | Rahul.ch | Be selFish witH youR loyolitY..😎 | 299 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| Rahulch58 | Be selFish witH youR loyolitY..😎 | 4 |
| puchasua | they pave the way | 너의 삶은 살아 | 2 |
| Varun__Gautam | An Engineer, keen about everything, eager to know new; Android freak, Tech Explorer, Tester, Blogger, YouTuber & an Influencer.. | 1 |
| dongiranika | Dongi is unreal. He's precious baby. iKON is seven pride no matter what. Sayang dongi banyak-banyak. #7KON | 1 |
| princetornedo00 | - | 1 |
| sattokk | ついにJO1専用垢作りました！るきしょせ寄りJO1箱推し/ るきしょせの絆よ永遠なれKPOP好きヌナ過ぎライン 無言フォロ失礼します🙏お気軽にフォロください | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1640391555549913088 | Made payment for ticket but amount has been deducted twice from my bank account. @bookmyshow @BookMyShowID @bookmyshow_sup @BookMyShowLK @BMS_Buzz @BmsStream @BookMyShowUAE https://t.co/HpIwmbvhRd | 1 |
| 1640710532729835520 | @iyuuuuuuung @Kugeeee_twt @ime_indonesia @tiket @BookMyShowID nah iya!!!! Kenapa ga pake promotornya txt ajaaaaaa😭😭😭😭😭 | 0 |
| 1640704763426918400 | @BookMyShowID mohon dicek DM saya. Saya pengen tau kejelasan refundnya. | 0 |
| 1640696947085578240 | @iyuuuuuuung @Kugeeee_twt @ime_indonesia @tiket ni emang servernya kurang apa gimana ga ngerti :(( dulu waktu aku war tiket lain juga sama. Dan waktu nunggunya tu loh yg lama. Mending @BookMyShowID banget sih :( | 0 |
| 1640583511475359745 | @bookmyshow_sup @bookmyshow @BookMyShowID @BookMyShowLK Hey high priority people of @bookmyshow @BookMyShowID @bookmyshow_sup @BookMyShowLK Dear people instead of this shit website you will get stucked with fraud please go-ahead with @Paytm or @Flipkart | 0 |
| 1640378544445607937 | please find #JO1 @official_jo1 's incredible #Tiger 🐯🔥 @manilaconcerts @MOAArena @TheBigDome @TicketekAr @livenationth @ThaiTicketMajor @artscentremelb @JakartaConcerts @BookMyShowID @tix_id @PRWorldwide JO1｜'Tiger' Official MV https://t.co/UlgvsYkibr @YouTubeより | 0 |
| 1639949264364400640 | @bookmyshow_sup Same story is getting repeated from last 3minths @bookmyshow @BookMyShowID @bookmyshow_sup @BookMyShowLK | 0 |
| 1638827625656496128 | @bookmyshow_sup @mugdhakolte Iam getting this kind of reply from last 3months but no resolution @bookmyshow @BookMyShowID @BookMyShowLK | 0 |
| 1638820870146916361 | @bookmyshow_sup Hello died @bookmyshow @BookMyShowID @BookMyShowLK @bookmyshow_sup still alive to loot customer money | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1640391555549913088 | Made payment for ticket but amount has been deducted twice from my bank account. @bookmyshow @BookMyShowID @bookmyshow_sup @BookMyShowLK @BMS_Buzz @BmsStream @BookMyShowUAE https://t.co/HpIwmbvhRd | 1 |
| 1640710532729835520 | @iyuuuuuuung @Kugeeee_twt @ime_indonesia @tiket @BookMyShowID nah iya!!!! Kenapa ga pake promotornya txt ajaaaaaa😭😭😭😭😭 | 0 |
| 1640704763426918400 | @BookMyShowID mohon dicek DM saya. Saya pengen tau kejelasan refundnya. | 0 |
| 1640696947085578240 | @iyuuuuuuung @Kugeeee_twt @ime_indonesia @tiket ni emang servernya kurang apa gimana ga ngerti :(( dulu waktu aku war tiket lain juga sama. Dan waktu nunggunya tu loh yg lama. Mending @BookMyShowID banget sih :( | 0 |
| 1640583511475359745 | @bookmyshow_sup @bookmyshow @BookMyShowID @BookMyShowLK Hey high priority people of @bookmyshow @BookMyShowID @bookmyshow_sup @BookMyShowLK Dear people instead of this shit website you will get stucked with fraud please go-ahead with @Paytm or @Flipkart | 0 |
| 1640378544445607937 | please find #JO1 @official_jo1 's incredible #Tiger 🐯🔥 @manilaconcerts @MOAArena @TheBigDome @TicketekAr @livenationth @ThaiTicketMajor @artscentremelb @JakartaConcerts @BookMyShowID @tix_id @PRWorldwide JO1｜'Tiger' Official MV https://t.co/UlgvsYkibr @YouTubeより | 0 |
| 1639949264364400640 | @bookmyshow_sup Same story is getting repeated from last 3minths @bookmyshow @BookMyShowID @bookmyshow_sup @BookMyShowLK | 0 |
| 1638827625656496128 | @bookmyshow_sup @mugdhakolte Iam getting this kind of reply from last 3months but no resolution @bookmyshow @BookMyShowID @BookMyShowLK | 0 |
| 1638820870146916361 | @bookmyshow_sup Hello died @bookmyshow @BookMyShowID @BookMyShowLK @bookmyshow_sup still alive to loot customer money | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #jo1 | 1 |
| #tiger | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @bookmyshowid | 11 |
| @bookmyshow_sup | 9 |
| @bookmyshow | 7 |
| @bookmyshowlk | 7 |
| @iyuuuuuuung | 2 |
| @kugeeee_twt | 2 |
| @ime_indonesia | 2 |
| @tiket | 2 |
| @bms_buzz | 2 |
| @bmsstream | 2 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
70
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😭 | 5 | loudly_crying_face |
| 🐯 | 1 | tiger_face |
| 🔥 | 1 | fire |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 5 |
| Animals & Nature | 1 |
| Travel & Places | 1 |