Tweets Analysis - Keyword: @Bell

Overview

Total number of tweets analysed

1,644

Earliest tweet was on

2023-03-22

Latest tweet was on

2023-03-31

Tweets covering

9 days

Average age of authors' accounts

8 years


Summarization

The tweets touch on various topics related to Bell, including a complaint about a technician not wearing a mask and being rude about it, promotions for Bell's TV shows and events, discussions around mask-wearing during the pandemic, and criticism of Bell's policies and practices. Some people had positive experiences with Bell's technicians, while others did not. Overall, there is a call for Bell to do better and prioritize customer safety and satisfaction.

Topic Modeling

  1. Customer service issues regarding Bell's technicians not wearing masks while entering homes
  2. Promotional content for Bell's Blueprint and gaming events
  3. Behind-the-scenes content of the Ottawa Senators hockey team presented by Bell
  4. Criticism of Bell's policies and actions regarding mask-wearing during the pandemic
  5. Personal experiences and stories involving Bell's services and contractors

Emotional Analysis

The tweets express a range of emotions, including frustration, disappointment, anger, and concern. Many of the tweets are related to negative experiences with Bell technicians entering homes without wearing masks during the COVID-19 pandemic. Some tweets express gratitude for positive experiences, while others call for Bell to do better and prioritize the health and safety of their customers. There are also tweets related to Bell-sponsored events and gaming nights, expressing excitement and enthusiasm. Overall, the emotions in the tweets are quite varied, with a mix of positive and negative experiences, as well as different levels of intensity in the expressions of emotion.

Trend Analysis

  1. Mask-wearing policies and protocols for Bell technicians entering customers' homes during the pandemic, including instances where technicians did not wear masks or responded negatively to requests to wear them
  2. Advertisements and promotions for Bell services and products, including a reality show and gaming events
  3. Response to customer complaints and negative experiences with Bell technicians, with some customers expressing dissatisfaction with how the company handled the situations
  4. Human-interest stories and charitable initiatives sponsored by Bell, including a telethon and support for a local charity
  5. Personal anecdotes and experiences with Bell technicians, including both positive and negative encounters, and suggestions for improving customer service

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

155

Percentage of total tweets

9%

Number of Original tweets

246

Percentage of total tweets

14%

Number of tweets that contain Mentions

1,644

Percentage of total tweets

100%

Number of tweets that were Replies

1,213

Percentage of total tweets

73%

Number of tweets that were Quotes

57

Percentage of total tweets

3%

Number of tweets that contain Hashtags

182

Percentage of total tweets

11%


Top 5 devices used to tweet

Source Count
Twitter for iPhone 767
Twitter for Android 379
Twitter Web App 375
Twitter for iPad 72
Twitter Media Studio 10

What devices were used to tweet


Top 10 accounts with highest followers count

Username Name Bio Followers count
Raptors Toronto Raptors Tweets from the North. #WeTheNorth 2,589,650
Much MuchMusic ๐ŸŽง New Music ๐ŸŒ Culture๐ŸŽ™ Interviews ๐Ÿฟ Entertainment โค๏ธ Much Love 877,996
Senators Ottawa Senators Official Twitter feed of the Ottawa Senators 617,851
TorontoFC Toronto FC ๐Ÿ‡จ๐Ÿ‡ฆ 8x Voyageurs Cup Champions ๐Ÿ›ก 2017 Supporters' Shield Champions ๐Ÿ† 2017 MLS Cup Champions ๐Ÿ”ด #TFCLive 423,445
NAMELESS Anthony Wheeler On Air Talent @codleague - Content creator. Management: adrake@badmoontalent.com | https://t.co/KzVVWmUPXM ๐Ÿ‡ต๐Ÿ‡ธ ๐Ÿ‡บ๐Ÿ‡ธ 296,117
Methodz OpTic Methodz @OpTic | @betterdaysahead | @BreakdownPod | YouTube/Instagram: Methodz | TikTok: anthonyzinni | Contact: Methodz@underscoretalent.com 254,493
JeremyStuD Jeremy โ€œStuDyyโ€ Astacio Trust Me, Be Yourself | On-Air Talent for @CODLeague | Former COD Pro | studyy@badmoontalent.com | https://t.co/tUMkHydMq5 #StuDFam 176,686
NBACanada NBA Canada Featuring the NBAโ€™s best Canadian action! ๐Ÿ‡จ๐Ÿ‡ฆ 106,402
TorontoUltra Toronto Ultra Canada's @CODLeague team ๐Ÿ‡จ๐Ÿ‡ฆ #StrengthInTheNorth #SooUltra 104,493
TheFlank The Flank The #1 show in Call of Duty hosted by @ZooMaa, @BenJNissim, @Parasite, and @ACHES. Available on streaming platforms. โ˜… #FaZeUp 92,358

Top 10 accounts with highest friends count

Username Name Bio Followers count
RalphCapocci Rosary Extremist Ralph God first, front & centre. Follower of Christ. Holy Spirit Dwelling. Foot-soldier & Expendable for Maria Regina. Totos Tuus. #Catholic. Grateful ๐Ÿ™๐Ÿฝ 41,413
CountryMusicEmo EMO LEBLANCโ„ขยฉยฎ๐ŸŽ™๏ธ RECORDING ARTIST ๐Ÿ‡บ๐Ÿ‡ธ 1 million+ fans Worldwide || TMZ LIVE Guest Commentator || https://t.co/8LZz2ktX81 || IG: @emoleblanc || https://t.co/Pa7D098dgh 21,925
Bell_Support Bell Support We're here to help 7 days a week between 8am-Midnight EST on weekends. Ask or answer questions in the Bell Community Forum. Click here: https://t.co/akJAsw0Eqn 20,077
StrategyFintech Strategy Ex Wall St bank director #Tech #Strategy #Fintech #Banking #Digital #AI #Blockchain #machinelearning #marketing #IoT #economics #Finance #bigdata #startups 17,725
NatriceR ๐“๐“ช๐“ฝ๐“ป๐“ฒ๐“ฌ๐“ฎ๐“ก ๐Ÿ˜ท๐Ÿ‡จ๐Ÿ‡ฆโค๏ธ ๐Ÿฅ€ retired #PSW #caregiver, โค #alzchat #seniorsHealthcare #ltc #onhealth @NatriceR@masto.ai 16,627
Raptors Toronto Raptors Tweets from the North. #WeTheNorth 14,660
bearpoubeau Bear Poubeau๐Ÿปโ€โ„๏ธ #WomeninSTEM โ€ขDemocracy is not a spectator sport โ€ข We must cultivate our own garden โ€ข #NoPlanetB๐ŸŒŽ โ€ข GenX โ€ข #GreatLakes โ€ข #Greenbelt #Ally๐ŸŒˆ #BLM ๐Ÿ ๐Ÿ‘  11,952
cllrainslie Paul Ainslie Toronto City Councillor - Ward 24 "Never retreat, never explain, never apologize; just get the thing done and let them howl" Nellie McClung 10,148
cogecohelps Cogeco Your local connection. #Cogecommunity We live in the communities we serve, and customer satisfaction is our priority. 10,099
nejsnave jennifer evans ๐Ÿ‡ต๐Ÿ‡ธ Former chair @whiteribbon @TECHNATIONca. Founder @B2BNewsNetwork. Cofounder, @contentcies Sued Twitter + won. #mutualaid DM for help w groceries or bills 8,861

Most active users

Username Bio Number of tweets
stewak2 IMS FP/TM/SYS L2, politics,aerospace,technology,military/naval history. Vaccinated, 2x boosted, and done. Tweets are personal. Proud globalist. Team Reality 19
brechingirl - 10
OverlordMarie Spandex costumer, food blogger. Author of cookbooks and sewing manuals. INTJ/P, outspoken, #ActualAutistic, Figure Skater. Perfect Storm of Progressive Values. 10
Senators Official Twitter feed of the Ottawa Senators 9
chughes46can - 7
asquared20me Rule #1. Never try to have a rational conversation with a Liberal. Rule #2. Never try to have a rational conversation with a believer. 7
hwcoyle - 6
harleyriding99 Living with #PTSD, I was a Long Term #employee @Bell @BCE terminated due to my #mentalhealth #speakingmytruth #Notokay #truthwins #humanrights #METOO #speakup! 6
SundaysShine - 6
Laskinator2 Social Justice Warrior since 1986(ish). She/Her. @Laskinator@mstdn.social 6

Tweets per day


Top 10 tweets with highest Retweet count

ID Text Retweet count
1640377440412262400 Hey @Bell #LetsTalk. It's not okay for your technician to come into my home without a mask (when my husband specifically asked that they mask and even gave them a mask) and then, when I ask them to mask, SWEAR at me and storm out. What should I do with this wire? #MaskUp https://t.co/It6tQGUn5U 569
1640761668295880705 Go behind the scenes with Tyler Kleven on his first day with the #Sens! Breakaway presented by @Bell | S3 E13 #GoSensGo https://t.co/VjeqZcsRN7 106
1640413427679068161 Had to prove 'em wrong and win it all ๐Ÿ† @Bell Presents The Blueprint S3 | Ep 3 ๐Ÿ—“๏ธ This week ๐Ÿ“บ https://t.co/eTs2uGcaof #StrengthInTheNorth | #BetterWithBell https://t.co/UgWNgwsnDo 62
1638801881181847552 Dear @bell @telus @RogersHelps @TorontoHydro @alectranews: I work with a lot of ppl on disability benefits. Right now your bills are making people suicidal. They can't pay them. Some have huge backlogs. Thousands of dollars. While this is what ppl in ON live on. $1227 a month. ๐Ÿ‘‡๐Ÿป https://t.co/pReha7ucJp 43
1640745660549832705 It was a rollercoaster, but Major III was one we'll never forget ๐Ÿ† @Bell Presents The Blueprint S3 | Ep 3 #StrengthInTheNorth | #BetterWithBell 38
1639643628241813510 Watch the newest episode of Open Gym now โคต๏ธ S11E11 | CB25 Open Gym presented by @Bell โžก๏ธ https://t.co/gIlgJqPE40 https://t.co/N7XDkBLozM 22
1641591317980491777 A special moment tonight with an emotional opening face-off during the Together Igniting Hope telethon presented by @Bell on TSN. Hear about Katherine Clubine and Michel Schafer and their experience with @RNeilsonHouse as well as other stories at: https://t.co/DkQGJdoPj0 https://t.co/RJitpwMD6a 20
1641568065312702469 Tune in NOW ! The Together Igniting Hope telethon presented by @Bell in support of the Senators Community Foundation underway on TSN. DONATE: https://t.co/lk5wMMMvKV https://t.co/0h2WUKYRqQ 18
1638638924737249280 #Sens fans, @Bell wants to send you to Fan Appreciation Weekend!ย ย  Enter for your chance at enjoying Fan Appreciation Weekend with Club Bell tickets, a private suite and so much more!ย ย  Enter now: https://t.co/JADmPpKlml https://t.co/V0e52rUUpd 14
1640740747111481344 Our lack of competition means that companies are gouging us for all they can get. When @Rogers, @Bell, and @Telus are our only options, they can charge as much as they want for connectivity, and weโ€™re left holding the bills. #competitionweek 12

Top 10 tweets with highest Like count

ID Text Like count
1640377440412262400 Hey @Bell #LetsTalk. It's not okay for your technician to come into my home without a mask (when my husband specifically asked that they mask and even gave them a mask) and then, when I ask them to mask, SWEAR at me and storm out. What should I do with this wire? #MaskUp https://t.co/It6tQGUn5U 2880
1640413427679068161 Had to prove 'em wrong and win it all ๐Ÿ† @Bell Presents The Blueprint S3 | Ep 3 ๐Ÿ—“๏ธ This week ๐Ÿ“บ https://t.co/eTs2uGcaof #StrengthInTheNorth | #BetterWithBell https://t.co/UgWNgwsnDo 1184
1640761668295880705 Go behind the scenes with Tyler Kleven on his first day with the #Sens! Breakaway presented by @Bell | S3 E13 #GoSensGo https://t.co/VjeqZcsRN7 1060
1640745660549832705 It was a rollercoaster, but Major III was one we'll never forget ๐Ÿ† @Bell Presents The Blueprint S3 | Ep 3 #StrengthInTheNorth | #BetterWithBell 338
1640427764279853070 @ScrappyNJ @Staaandy @TorontoUltra @Bell Mom and Dad are fighting https://t.co/A2d5TdvLof 316
1640389025448984576 @DrKateTO @Bell Wow, that is utterly unacceptable. Your technician needs to be dealt with @Bell. 221
1640392192106676224 @DrKateTO @Bell Any company going into people's houses should automatically be required to wear a mask. It should be company policy and not up to the client to ask them. Do better @Bell 210
1640380315741876225 @DrKateTO @Bell Completely unacceptable @Bell During an airborne pandemic, it should be mandatory that your technicians are masked in customersโ€™ homes. 193
1640736458032947202 Do you think @Hiicksy_'s been taking trash-talking notes? @Bell Presents the Blueprint Episode 3 is dropping soon https://t.co/4f6ctF5CIh 185
1640395954229583872 @DrKateTO @lisa_iannattone @Bell Had a contractor come to give us a quote when asked to mask he responded โ€œ No I donโ€™t do thatโ€ turned down $150,000 Reno 184

Top 3 Languages Used In Tweets


Top 10 Hashtags used

Hashtag Count
#topoli 15
#gosensgo 12
#sens 10
#letstalk 9
#canada 9
#strengthinthenorth 9
#betterwithbell 9
#cdnpoli 8
#ttc 8
#toronto 7

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@bell 1725
@drkateto 425
@torontoultra 337
@staaandy 287
@scrappynj 275
@telus 138
@rogers 122
@lisa_iannattone 106
@fredericpierre 94
@brechingirl 85

Top 10 mentions

Wordcloud of Tweets


Emojis

Average number of emojis used per tweet

24

Emojis used in tweets

Emoji Count Emoji Text
๐Ÿ˜‚ 45 face_with_tears_of_joy
๐Ÿคฃ 38 rolling_on_the_floor_laughing
๐Ÿ˜ญ 22 loudly_crying_face
๐Ÿ”ฅ 16 fire
๐Ÿ™„ 13 face_with_rolling_eyes
๐Ÿ‘€ 12 eyes
โžก๏ธ 12 right_arrow
๐Ÿ‘ 9 clapping_hands
๐Ÿ˜ก 8 enraged_face
๐ŸŒถ๏ธ 8 hot_pepper

Emojis groups

Emoji Group Count
Smileys & Emotion 219
People & Body 68
Objects 28
Symbols 25
Travel & Places 25
Activities 18
Food & Drink 12
Flags 8
Animals & Nature 4