Tweets Analysis - Keyword: @barrygutierrez3
Overview
Total number of tweets analysed
12
Earliest tweet was on
2023-02-11
Latest tweet was on
2023-02-17
Tweets covering
6 days
Average age of authors' accounts
6 years
Summarization
Barry Gutierrez had to rebook his flight with FlyPAL due to them canceling it while they were already at the boarding gate. Despite this, FlyPAL then initially charged him a penalty for the rebooking. FlyPAL apologized for the inconvenience and stated that their hotline and chat channels are experiencing an unexpected downtime, thus unable to accept calls and chats. The other replies to the tweets contain jokes and accusations of "fake news" and "libelous".
Topic Modeling
- Customer Satisfaction
- Flight Cancellation
- Technical Difficulties and Solutions
- Libelous Content
- Fake News
Emotional Analysis
The tweets express a range of emotions, from frustration and disappointment to amusement and disbelief. The first tweet expresses frustration at the airline for cancelling the flight and charging penalties for rebooking. The second tweet expresses agreement with the sentiment. The third tweet expresses apology from the airline for the unexpected downtime of their hotline and chat channels. The fourth and fifth tweets express amusement and disbelief, respectively. The sixth tweet expresses a warning against libel.
Trend Analysis
- Cancellation and Rebooking of Flights
- Technical Issues with Service Channels
- Avoidance of Libelous Actions
- Recognizing Fake News
- Dealing with Unexpected Issues
Types of Tweets
Number of Retweets
6
Percentage of total tweets
50%
Number of Original tweets
0
Percentage of total tweets
0%
Number of tweets that contain Mentions
12
Percentage of total tweets
100%
Number of tweets that were Replies
5
Percentage of total tweets
41%
Number of tweets that were Quotes
4
Percentage of total tweets
33%
Number of tweets that contain Hashtags
1
Percentage of total tweets
8%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter Web App | 5 |
| Twitter for iPhone | 4 |
| Twitter for Android | 2 |
| TweetDeck | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| flyPAL | Philippine Airlines | This is the OFFICIAL twitter site of Philippine Airlines. | 2,993,327 |
| BosyoJ | Bosyo Juan | Makabansa | 6,468 |
| WomanityMP | Malayang Pilipinas | Avid supporter of any good governance activity/effort | 3,447 |
| LadyTremainee | Lady🌸🩷WEAR A MASK | Sebastian Stan ||Chris Evans || SteveBucky || YiZhan || WangXian || YbrAmihan ||Multifandom || 🔞🇵🇭 25+ | 1,437 |
| yourcitypromdi | City Promdi | #YourCityPromdi | True blue probinsyana. Farmer's wife. | Travel | Politics | Movies & Books | Gardens & Farming | 614 |
| mxtinendencia | Marie Christine 🌷 | Iskolar ng bayan. Ang namulat, hindi na muling pipikit. #KulayRosasAngBukas | 481 |
| chilimansi138 | Kyungsoo :) | EXO-L, Chanyeol is my bias. Kyungsoo is my bias wrecker. #GobyernongTapatAngatBuhayLahat | 324 |
| dorothy_harris6 | Dorothy | - | 255 |
| betty_greig_ | Betty | - | 170 |
| layel_genevieve | Genevieve | - | 144 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| BosyoJ | Bosyo Juan | Makabansa | 5,746 |
| betty_greig_ | Betty | - | 3,010 |
| dorothy_harris6 | Dorothy | - | 2,757 |
| layel_genevieve | Genevieve | - | 1,692 |
| yourcitypromdi | City Promdi | #YourCityPromdi | True blue probinsyana. Farmer's wife. | Travel | Politics | Movies & Books | Gardens & Farming | 1,106 |
| karrels_shirley | Shirley | - | 700 |
| chilimansi138 | Kyungsoo :) | EXO-L, Chanyeol is my bias. Kyungsoo is my bias wrecker. #GobyernongTapatAngatBuhayLahat | 472 |
| WomanityMP | Malayang Pilipinas | Avid supporter of any good governance activity/effort | 470 |
| LadyTremainee | Lady🌸🩷WEAR A MASK | Sebastian Stan ||Chris Evans || SteveBucky || YiZhan || WangXian || YbrAmihan ||Multifandom || 🔞🇵🇭 25+ | 445 |
| MerkurMaclang | Merkur John Maclang | - | 292 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| BosyoJ | Makabansa | 1 |
| LadyTremainee | Sebastian Stan ||Chris Evans || SteveBucky || YiZhan || WangXian || YbrAmihan ||Multifandom || 🔞🇵🇭 25+ | 1 |
| MerkurMaclang | - | 1 |
| WomanityMP | Avid supporter of any good governance activity/effort | 1 |
| betty_greig_ | - | 1 |
| chilimansi138 | EXO-L, Chanyeol is my bias. Kyungsoo is my bias wrecker. #GobyernongTapatAngatBuhayLahat | 1 |
| dorothy_harris6 | - | 1 |
| flyPAL | This is the OFFICIAL twitter site of Philippine Airlines. | 1 |
| karrels_shirley | - | 1 |
| layel_genevieve | - | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1626674954346323990 | @barrygutierrez3 @flyPAL 100% | 0 |
| 1626662603455107073 | @barrygutierrez3 Hi, Barry. We're sorry for this. Our hotline and chat channels are currently experiencing an unexpected downtime and are unable to accept calls and chats at the moment. We are doing everything we can to restore these channels as soon as possible. | 0 |
| 1626599267107475461 | @barrygutierrez3 @flyPAL I super relate sir! They also initially charged me penalties for rebooking my flight last minute. I rebooked it because they cancelled our flight while we were already at the boarding gate 😑 | 0 |
| 1626067690652835842 | @chilimansi138 @raffymagno @barrygutierrez3 ano pong libelous diyan😁 | 0 |
| 1624653523676966913 | Fake news po @barrygutierrez3 @lenirobredo https://t.co/ztS5woF0nK | 0 |
| 1624618468216819713 | @BosyoJ Libelous @raffymagno @barrygutierrez3 | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626599267107475461 | @barrygutierrez3 @flyPAL I super relate sir! They also initially charged me penalties for rebooking my flight last minute. I rebooked it because they cancelled our flight while we were already at the boarding gate 😑 | 1 |
| 1626674954346323990 | @barrygutierrez3 @flyPAL 100% | 0 |
| 1626662603455107073 | @barrygutierrez3 Hi, Barry. We're sorry for this. Our hotline and chat channels are currently experiencing an unexpected downtime and are unable to accept calls and chats at the moment. We are doing everything we can to restore these channels as soon as possible. | 0 |
| 1626067690652835842 | @chilimansi138 @raffymagno @barrygutierrez3 ano pong libelous diyan😁 | 0 |
| 1624653523676966913 | Fake news po @barrygutierrez3 @lenirobredo https://t.co/ztS5woF0nK | 0 |
| 1624618468216819713 | @BosyoJ Libelous @raffymagno @barrygutierrez3 | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #upfight | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @barrygutierrez3 | 12 |
| @flypal | 3 |
| @raffymagno | 2 |
| @lenirobredo | 2 |
| @chilimansi138 | 1 |
| @bosyoj | 1 |
| @uknowhmm | 1 |
| @kikopangilinan | 1 |
| @bamaquino | 1 |
| @trillanessonnydi | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
58
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😑 | 1 | expressionless_face |
| 🙄 | 1 | face_with_rolling_eyes |
| 😶 | 1 | face_without_mouth |
| 😁 | 1 | beaming_face_with_smiling_eyes |
| 😉 | 1 | winking_face |
| 💪 | 1 | flexed_biceps |
| ❤ | 1 | red_heart |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 6 |
| People & Body | 1 |