Tweets Analysis - Keyword: @AskSuzyBiz
Overview
Total number of tweets analysed
35
Earliest tweet was on
2023-02-20
Latest tweet was on
2023-03-01
Tweets covering
8 days
Average age of authors' accounts
7 years
Summarization
The tweets cover a range of opinions about T-Mobile's services and customer service, including complaints about a drunk technician wiping a customer's phone, issues with a locked phone, and the potential departure from the "uncarrier" branding. There is also discussion of a podcast featuring the CEO of Kevin Hart's production company and tweets about Christianity and Scientology's involvement with the company.
Topic Modeling
- Issues with T-Mobile customer service
- Comments about T-Mobile's recent changes
- Discussion of podcast appearances and network partnerships
- Talking about @MattyB Britton's past and industry experience
- Unrelated or confusing tweets
Emotional Analysis
The tweets express a mix of emotions, including frustration with TMobile's customer service, disappointment with TMobile's recent actions, appreciation for TMobile's home internet service, and interest in discussing TMobile's brand. There is also confusion over some tweets that appear to be unrelated to the conversation. Overall, the emotions seem to be negative and critical towards TMobile's customer service and recent actions.
Trend Analysis
- Discussion of @AskSuzyBiz CEO @MattyB Britton on @Adweek's Speed of Culture Podcast
- Criticism of @TMobile's recent moves and customer service
- Positive reviews of @TMobile's home internet service
- Personal experiences with @TMobile's customer service
- Discussion of content creation, workplace diversity initiatives, and funding of Scientology on @TMobile's brand journey
Types of Tweets
Number of Retweets
15
Percentage of total tweets
42%
Number of Original tweets
2
Percentage of total tweets
5%
Number of tweets that contain Mentions
35
Percentage of total tweets
100%
Number of tweets that were Replies
18
Percentage of total tweets
51%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
5
Percentage of total tweets
14%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 23 |
| Twitter Web App | 6 |
| Twitter for Android | 5 |
| Buffer | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Adweek | Adweek | All the news, insights and inspiration you need to know in advertising, marketing and media. | 693,650 |
| EvanKirstel | 🇺🇦Evan Kirstel #B2B #TechFluencer | Tech influencer, contentcreator/Industry Expert w/550K Social followers focused on Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber https://t.co/OtwbCuhoMX | 341,256 |
| Mike_Katz | Mike Katz | President of Marketing, Innovation & Experience at @TMobile, leading Marketing, Digital, Product, Supply Chain and Wholesale teams. Husband. Father. Sports fan. | 39,034 |
| cgritmon | Christine Gritmon ❤️ #ChatAboutBrand | Personal Brand Strategist ✨ Speaker ✨ Host #ChatAboutBrand & @adweekpodcasts "Let's Talk About Brand" ✨ #AdweekCreatorNetwork ✨ GIF Queen ✨ Hugger | 15,929 |
| MattyB | Matthew B. Britton | CEO @asksuzybiz & enjoying the ride 💻 Founder Of @MRY 📙Author #1 Bestseller YouthNation 📢Keynote Speaker 📰Gen Y/Z Expert 👨🏻💻 Diehard Eagles Fan 🦅 | 10,681 |
| anthonyonesto | Anthony Onesto (he/him) | he/him | dad | husband | advisor | published author | artful rebel @asksuzybiz | creator @ellatheengineer | GenZ Talent Advisor | host @burntheboxpod | 2,836 |
| MacriJoyce | joyce_macri | - | 2,342 |
| drklghtclothing | DRKLGHT CLOTHING | Positive themed clothing from the dark side featuring #goth, #occult, #Disney, #wrestling, #straightedge, #LGBTQ & more #666 #disneygoth #keepwrestlingevil | 2,114 |
| QbanKendy | oswald kendy | USA none better. Zionist. TRUMP 24. I love Israel.La vida es Maravillosa!! | 2,062 |
| genehenry1984 | Gene Henry | Loving Husband, Father, Brother and Friend. Navy Veteran from the mid to late 80’s. Republican since 1984. Die hard Husker fan! Back the Blue & Conceal Carry! | 888 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| EvanKirstel | 🇺🇦Evan Kirstel #B2B #TechFluencer | Tech influencer, contentcreator/Industry Expert w/550K Social followers focused on Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber https://t.co/OtwbCuhoMX | 310,399 |
| Adweek | Adweek | All the news, insights and inspiration you need to know in advertising, marketing and media. | 26,063 |
| cgritmon | Christine Gritmon ❤️ #ChatAboutBrand | Personal Brand Strategist ✨ Speaker ✨ Host #ChatAboutBrand & @adweekpodcasts "Let's Talk About Brand" ✨ #AdweekCreatorNetwork ✨ GIF Queen ✨ Hugger | 9,067 |
| MacriJoyce | joyce_macri | - | 5,002 |
| ZonePopular | Dr. Tommy Campbell Jr. | A Certified Life Coach Motivational Speaker Go To YouTube Channel https://t.co/IMpjqYGG2S… If you want to book Dr. Campbell to speak zonepop39@gmail.com | 4,992 |
| reflection_semi | SemiReflection | Just new boot goofin'. | 4,672 |
| anthonyonesto | Anthony Onesto (he/him) | he/him | dad | husband | advisor | published author | artful rebel @asksuzybiz | creator @ellatheengineer | GenZ Talent Advisor | host @burntheboxpod | 3,651 |
| 4abbeywood | bates pm | - | 2,921 |
| tjb228 | TJ Brown | University of Pittsburgh Graduate; @lschs Alumnus | 1,795 |
| genehenry1984 | Gene Henry | Loving Husband, Father, Brother and Friend. Navy Veteran from the mid to late 80’s. Republican since 1984. Die hard Husker fan! Back the Blue & Conceal Carry! | 1,480 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| Barbara77319793 | Am a cougar and I love it. | 8 |
| MattyB | CEO @asksuzybiz & enjoying the ride 💻 Founder Of @MRY 📙Author #1 Bestseller YouthNation 📢Keynote Speaker 📰Gen Y/Z Expert 👨🏻💻 Diehard Eagles Fan 🦅 | 2 |
| 4abbeywood | - | 1 |
| Toty_FSLeague | @FTFIY_ | 1 |
| tjb228 | University of Pittsburgh Graduate; @lschs Alumnus | 1 |
| reflection_semi | Just new boot goofin'. | 1 |
| pajamamarketer1 | Marketing consultant. Fan of nature, tech, and choral music. | 1 |
| golf4mepp | #MAGA #KAG2020 #2A IFBP Veteran's wife#MIZZOU IFBP - I Follow back all Patriots | 1 |
| genehenry1984 | Loving Husband, Father, Brother and Friend. Navy Veteran from the mid to late 80’s. Republican since 1984. Die hard Husker fan! Back the Blue & Conceal Carry! | 1 |
| drklghtclothing | Positive themed clothing from the dark side featuring #goth, #occult, #Disney, #wrestling, #straightedge, #LGBTQ & more #666 #disneygoth #keepwrestlingevil | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1627792058147655680 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile I just watched a video 5 times this week where a completely drunk T-Mobile tech wiped a customer’s entire phone instead of syncing her smart watch with it & T Mobile didn’t respond to it at all. And TMobile CEO went to Trump Post Office Hotel & left DC with a quid pro quo. Nope. | 2 |
| 1627811144432746498 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile Horrible customer service. Ask me why. | 2 |
| 1627760164471275521 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile Great home internet service. No hiccups, darn fast. | 1 |
| 1627808106796265472 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile 2 hours on the phone with @TMobile and they can't fix the mistake they did!!! Smh | 1 |
| 1628171459393736706 | On The Speed of Culture podcast, @thairandolph, CEO of @KevinHart4Real's Hartbeat, joins @AskSuzyBiz's @mattyb to discuss how the company keeps the world laughing together, content creation, monetization strategies and workplace diversity initiatives. https://t.co/o9M1DB2EeR | 1 |
| 1629636680226336769 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile Hi @Mike_Katz ! I, too, have a podcast on the @AdweekPodcasts Network called “Let’s Talk About Brand”—any interest in discussing the @TMobile brand with me? | 1 |
| 1629352315097325569 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile You are no longer the "uncarrier". Every move lately makes you EXACTLY like the legacy carriers you used to fight against. Biding time until my credits are up.. | 1 |
| 1629172109300871168 | From my conversation with @AskSuzyBiz CEO @MattyB Britton on @Adweek’s Speed of Culture Podcast Listen here:Spotify: https://t.co/XXZaHNU811Apple: https://t.co/aXIBpTzEDbGoogle: https://t.co/kBs7WFWdY7 https://t.co/kri0MlD4UF | 1 |
| 1628470193377906688 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile I LOVE T MOBILE I HAD THEM SINCE MY PAGER | 1 |
| 1628756131857268737 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile So why is the Auto Pay discount going away if your TMobile bill is charged to your credit card? | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1629172109300871168 | From my conversation with @AskSuzyBiz CEO @MattyB Britton on @Adweek’s Speed of Culture Podcast Listen here:Spotify: https://t.co/XXZaHNU811Apple: https://t.co/aXIBpTzEDbGoogle: https://t.co/kBs7WFWdY7 https://t.co/kri0MlD4UF | 13 |
| 1629352315097325569 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile You are no longer the "uncarrier". Every move lately makes you EXACTLY like the legacy carriers you used to fight against. Biding time until my credits are up.. | 3 |
| 1628470193377906688 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile I LOVE T MOBILE I HAD THEM SINCE MY PAGER | 2 |
| 1627792058147655680 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile I just watched a video 5 times this week where a completely drunk T-Mobile tech wiped a customer’s entire phone instead of syncing her smart watch with it & T Mobile didn’t respond to it at all. And TMobile CEO went to Trump Post Office Hotel & left DC with a quid pro quo. Nope. | 2 |
| 1627811144432746498 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile Horrible customer service. Ask me why. | 2 |
| 1629636680226336769 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile Hi @Mike_Katz ! I, too, have a podcast on the @AdweekPodcasts Network called “Let’s Talk About Brand”—any interest in discussing the @TMobile brand with me? | 2 |
| 1629187008974426113 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek I remember partnering with Matt with Mr Youth years ago. He's always been ahead of the curve. | 2 |
| 1627760164471275521 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile Great home internet service. No hiccups, darn fast. | 1 |
| 1627808106796265472 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile 2 hours on the phone with @TMobile and they can't fix the mistake they did!!! Smh | 1 |
| 1628756131857268737 | @Mike_Katz @AskSuzyBiz @MattyB @Adweek @TMobile So why is the Auto Pay discount going away if your TMobile bill is charged to your credit card? | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #uncarrier | 2 |
| #thespeedofculture | 1 |
| #suzy | 1 |
| #thenewyorktimes | 1 |
| #why | 1 |
| #christianity | 1 |
| #is | 1 |
| #better | 1 |
| #than | 1 |
| #any | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @asksuzybiz | 35 |
| @mattyb | 33 |
| @adweek | 33 |
| @mike_katz | 31 |
| @tmobile | 31 |
| @thairandolph | 3 |
| @adweekpodcasts | 2 |
| @kevinhart4real | 2 |
| @toty_fsleague | 1 |
| @terrychampion17 | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
20
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🎧 | 4 | headphone |
| ❤️ | 2 | red_heart |
| 🗑 | 1 | wastebasket |
Emojis groups
| Emoji Group | Count |
|---|---|
| Objects | 5 |
| Smileys & Emotion | 2 |