Tweets Analysis - Keyword: @arrivayorkshire
Overview
Total number of tweets analysed
176
Earliest tweet was on
2023-03-18
Latest tweet was on
2023-03-27
Tweets covering
8 days
Average age of authors' accounts
9 years
Summarization
The tweets discuss various issues related to Arriva Yorkshire bus services, including delays, diversions, and cancellations. Passengers express frustration with the service, while others highlight positive aspects such as luxury seating and social impact initiatives. There are also comments on the need for better communication about delays and disruptions. Finally, some tweets mention specific routes affected by service changes or temporary traffic lights.
Topic Modeling
- Bus service delays and issues (including specific routes and service numbers)
- Competitiveness and differentiation among bus companies
- Citizen and customer feedback and frustration
- Individual bus experiences and sightings
- Local events and disruptions affecting bus routes
Emotional Analysis
The tweets express various emotions, including frustration and anger towards the tardiness and unreliability of Arriva Yorkshire buses. Some tweets express fear and concern for safety due to drivers making unexpected diversions. However, there are also positive sentiments towards the luxury of some Arriva Yorkshire buses and the social impact program they participated in. Overall, there is a mix of negative and positive emotions towards the bus service.
Trend Analysis
- Complaints and frustrations about the local bus service, including late buses and cancellations
- Praising the luxury and high standards of certain bus routes
- Updates and information about specific bus routes and their diversions or issues
- Community involvement and events, such as speaking with residents and a charity run affecting bus routes
- General news and observations about Arriva Yorkshire and their buses, including photographs and social impact programs
Types of Tweets
Number of Retweets
33
Percentage of total tweets
18%
Number of Original tweets
68
Percentage of total tweets
38%
Number of tweets that contain Mentions
176
Percentage of total tweets
100%
Number of tweets that were Replies
74
Percentage of total tweets
42%
Number of tweets that were Quotes
5
Percentage of total tweets
2%
Number of tweets that contain Hashtags
35
Percentage of total tweets
19%
Top 5 devices used to tweet
Source | Count |
---|---|
Twitter for Android | 90 |
Twitter for iPhone | 48 |
Twitter Web App | 20 |
Hootsuite Inc. | 13 |
Twitter for iPad | 2 |
What devices were used to tweet
Top 10 accounts with highest followers count
Username | Name | Bio | Followers count |
---|---|---|---|
MetroTravelNews | metrotravelnews | Providing travel information for West Yorkshire from 7am–8pm Monday - Saturday and 8am-8pm Sundays and Bank Holidays. The transport network of @WestYorkshireCA | 23,644 |
arrivanorthwest | Arriva North West | We’re here Mon-Fri 9am-5pm excl. bank holidays to answer your queries, provide you with live travel updates and share the latest Arriva news. See you on board! | 23,613 |
arrivayorkshire | Arriva Yorkshire | We’re here Mon-Fri 9am-5pm excl. bank holidays to answer your queries, provide you with live travel updates and share the latest Arriva news. See you on board! | 14,484 |
kaurday | KSO | obedient | 14,401 |
LeedsTravelInfo | Connecting Leeds Travel Info | Leeds City Council traffic & travel news. Mon-Fri 7am-7pm. Tell us about traffic problems #leedstravelinfo. RTs & follows aren’t endorsements | 10,659 |
AheadP_ship | Ahead Partnership | We partner with leading employers across the UK to help them maximise their social impact and wider purpose, connecting young people to opportunity. | 5,425 |
Thoussyine | 'Tosin | The first rule of leadership; Everything is your fault. | 4,617 |
bryony_jameson | Bryony Jameson | Leeds 🙋🏻♀️ Digital Collections Management Coordinator @britishlibrary 💾 Trustee @morleyartsfest 🎉 Theatre 🎟 Cinema 🍿 Bookworm 🐛 History 📚 | 2,249 |
spatialsyndave | David Marshall | Chloe’s Dad! Superannuated rocker from Sunderland trying to apply some environmental flair, innovation and creativity to planning and transport!!!!! | 2,180 |
Kianshane666 | Kian | | Rugby Sale Sharks 🦈 |Motorsports Formula E |Formula 1 | Football MUFC | Wrestling Twitter | Attended Clash At The 🏰 @ Principality Stadium | 2,153 |
Top 10 accounts with highest friends count
Username | Name | Bio | Followers count |
---|---|---|---|
bryony_jameson | Bryony Jameson | Leeds 🙋🏻♀️ Digital Collections Management Coordinator @britishlibrary 💾 Trustee @morleyartsfest 🎉 Theatre 🎟 Cinema 🍿 Bookworm 🐛 History 📚 | 4,895 |
Thoussyine | 'Tosin | The first rule of leadership; Everything is your fault. | 4,349 |
AheadP_ship | Ahead Partnership | We partner with leading employers across the UK to help them maximise their social impact and wider purpose, connecting young people to opportunity. | 4,135 |
sarabullyoutha | Sara Bull | ~ Place Ambassador ~ Advisor For Transport specialist in the bus sector ~ Link to Instagram 👇 | 4,084 |
GB_Bus_Survey | 🚍Great British Bus Survey😀 | Survey Closed June '21 Thank you EVERYONE 👏 Fantastic Response 👍 Report 1 of 3 📊 been sent to all Respondents, DfT & Media in Aug 21 😀 | 3,472 |
wf11white | Jack Crawford | I’m a superfan of @LUFC and a massive superfan of the BBC sitcom My Family! I am also 24 years old!!! I also collect DVDs, blu ray discs and Now CDs as well!!! | 3,429 |
TheoBiddle | Theo Biddle | Labour and Cooperate Candidate for Knottingley and Ferrybridge. | 3,139 |
arrvia443 | lewis broad head | i am bus spotter for arrvia Yorkshire first Leeds first York first Huddersfield and coast line 36 and Yorkshire buses globe of barnsley and stagecoach yorks | 2,628 |
Kianshane666 | Kian | | Rugby Sale Sharks 🦈 |Motorsports Formula E |Formula 1 | Football MUFC | Wrestling Twitter | Attended Clash At The 🏰 @ Principality Stadium | 2,571 |
spatialsyndave | David Marshall | Chloe’s Dad! Superannuated rocker from Sunderland trying to apply some environmental flair, innovation and creativity to planning and transport!!!!! | 2,426 |
Most active users
Username | Bio | Number of tweets |
---|---|---|
MetroTravelNews | Providing travel information for West Yorkshire from 7am–8pm Monday - Saturday and 8am-8pm Sundays and Bank Holidays. The transport network of @WestYorkshireCA | 12 |
arrvia443 | i am bus spotter for arrvia Yorkshire first Leeds first York first Huddersfield and coast line 36 and Yorkshire buses globe of barnsley and stagecoach yorks | 11 |
jacko9612 | British 🇬🇧 & European 🇪🇺. Stronger together. Love me, hate me. I don't care because either way your still thinking about me! YᵒᵘOᶰˡʸLᶤᵛᵉOᶰᶜᵉ! | 6 |
tmw1000 | Freelance journalist & copywriter. Bylines in national newspapers & mags. Specialisms include Turkey, Yorkshire, London, health and more. | 5 |
Cusso1506 | Generally lame, Occasionally awesome✌🏻 | 5 |
arrivayorkshire | We’re here Mon-Fri 9am-5pm excl. bank holidays to answer your queries, provide you with live travel updates and share the latest Arriva news. See you on board! | 4 |
eltomas87 | Yowie Wowie..... | 4 |
Thoussyine | The first rule of leadership; Everything is your fault. | 4 |
petermaurice22 | - | 4 |
DanTheTwatter | Motorsport Engineering Student ▪︎ American Football NT ▪︎ University of Huddersfield ▪︎ | 3 |
Tweets per day
Top 10 tweets with highest Retweet count
ID | Text | Retweet count |
---|---|---|
1637171261200650241 | Another great day speaking with residents. Today we've been in West Ardsley where people told me about their frustrations with the local bus service, in particular the 203 @arrivayorkshire service https://t.co/kSRDEuuyKc | 8 |
1638516667096465411 | "Why is the 105/ 106 / 195 /196 @arrivayorkshire late?" Most of us only drive through temporary lights once or twice a day. Imagine sitting in this traffic on every journey, in both directions. Unfortunately, many passengers further along the route often don't know the reason. https://t.co/Fu5D6kWwoT | 4 |
1637340676567302145 | 🏃♂️ 🏃♀️ #WAKEFIELD - TODAY is the @WfldHospice 10K run #Wakefield10k It will start & end at Thornes Park. The route goes along Horbury Road to Horbury and back. @arrivayorkshire 126, 231 and 232 will be affected Details - https://t.co/HsoaObJZZm Good luck those taking part 😀 https://t.co/FAPYNy6jwt | 4 |
1638852123399163905 | #Wakefield - @arrivayorkshire Service 107 is unable to serve Durkar Lane. Diversion via Durkar Low Lane to/from Asda and as a 106 route from Asda to Kettlethorpe. Vice versa. | 3 |
1638812667962851329 | 2003 when 1 rte went for highest of standards. #the36 by @harrogatebus went for airline seat luxury. #Ripon has no rail but its main aim was to compete for commuters with Northern Rail from #Harrogate to #Leeds. OTT? but it raised the bar for @FirstWestYorks @arrivayorkshire 😀 https://t.co/5sF09E2UQB | 2 |
1638825417200254976 | 💬🚌 Find out what Year 9 students at @CHCHSLeeds got up to for the #BustotheFuture challenge as part of @arrivayorkshire @Transdev @FirstWestYorks @WestYorkshireCA @MCardtravel's West Yorkshire Bus Alliance social impact programme. Some brilliant ideas! https://t.co/el5d2yvzMx https://t.co/hLStRKBbQu | 2 |
1639172742451957760 | 🚌 Pontefract Road in #Pontefract closed for utility works. 🚌 @arrivayorkshire 148 diverted via Box Lane, Bondgate, Knottingley Road, Pontefract Road, Ferrybridge Road, Argyle Road, High Street & The Square. Thanks for your patience #WYBus https://t.co/1jWk8saWmR | 2 |
1637152080316997634 | 🏃♀️ #WAKEFIELD This Sunday is the Wakefield Hospice 10K run. 🏃♂️It will start and end at Thornes Park. The route goes along Horbury Road to Horbury and back. 🚌@arrivayorkshire 126, 231 and 232 will be affected Details - https://t.co/HsoaObJZZm https://t.co/TPdCNBI3Sx | 1 |
1638541598513307649 | ⚠️ #DEWSBURY There are roadworks on Whitley Road in #Whitley that are affecting @arrivayorkshire service 230 until April 2023 Details - https://t.co/YydFsX06UP https://t.co/xUZYD23VqD | 1 |
1638615322302324736 | 🛠️ #DEWSURY A reminder - There are roadworks on Leeds Road in Shaw Cross this and every weekday evening between 1900 and 2359 until Thursday 6 April Bus services @arrivayorkshire 202 and 203 are diverting Diversion details - https://t.co/5fwph3Np6h https://t.co/ZMON7v5GGQ | 1 |
Top 10 tweets with highest Like count
ID | Text | Like count |
---|---|---|
1638516667096465411 | "Why is the 105/ 106 / 195 /196 @arrivayorkshire late?" Most of us only drive through temporary lights once or twice a day. Imagine sitting in this traffic on every journey, in both directions. Unfortunately, many passengers further along the route often don't know the reason. https://t.co/Fu5D6kWwoT | 36 |
1638812667962851329 | 2003 when 1 rte went for highest of standards. #the36 by @harrogatebus went for airline seat luxury. #Ripon has no rail but its main aim was to compete for commuters with Northern Rail from #Harrogate to #Leeds. OTT? but it raised the bar for @FirstWestYorks @arrivayorkshire 😀 https://t.co/5sF09E2UQB | 20 |
1637171261200650241 | Another great day speaking with residents. Today we've been in West Ardsley where people told me about their frustrations with the local bus service, in particular the 203 @arrivayorkshire service https://t.co/kSRDEuuyKc | 12 |
1639391003931992067 | I’m on @arrivayorkshire 200 from leeds city bus station to Morley. The driver has decided to go on a little diversion and it’s a bit scary. So if a whole bus full of people should not make it home, this was our last known whereabouts https://t.co/nh6A3F5BRI | 8 |
1639005284742967298 | Breaking News ‼️ #Buswalker #CostOfLivingCrisis #foodbanks #7busroutes @TrussellTrust @arrivanortheast @arrivayorkshire @arrivanorthwest @arrivabuswales @arrivamidlandsE @arrivamidlandsW @arrivasurrey @BBCBreakfast https://t.co/qEyn66o36u | 7 |
1638825417200254976 | 💬🚌 Find out what Year 9 students at @CHCHSLeeds got up to for the #BustotheFuture challenge as part of @arrivayorkshire @Transdev @FirstWestYorks @WestYorkshireCA @MCardtravel's West Yorkshire Bus Alliance social impact programme. Some brilliant ideas! https://t.co/el5d2yvzMx https://t.co/hLStRKBbQu | 7 |
1638012424811945985 | operator : @arrivayorkshire bus type : wright bus street deck service operating : 110- heading to : Wakefield reg :SN69 ZXL fleet number :1577 time photo'd : 11:10AM location : near lofthouse/Rothwell https://t.co/zHpCEqCuVS | 5 |
1637875694645411840 | @stephen4arh @arrivayorkshire @lisamulherin @trevorsherborne @RenshawKaren Well done everyone https://t.co/43vByutfaE | 4 |
1638523678504677378 | @busguymatt @arrivayorkshire We build recovery time into all our schedules, but these are to allow for normal traffic variability rather than temporary delays. Otherwise we would require more drivers and buses which would push up the cost for our customers. | 4 |
1639416073333211136 | @finallylou @arrivayorkshire I was on one a few months back where the whole bus shouted directions. Good luck! | 3 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
Hashtag | Count |
---|---|
#pontefract | 6 |
#wybus | 6 |
#wakefield | 6 |
#arrivayorkshire | 5 |
#arrivayorkshirebuses | 4 |
#arrivabusuk | 4 |
#selby | 4 |
#selbybusstation | 4 |
#friday | 4 |
#24th | 4 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
Mention | Count |
---|---|
@arrivayorkshire | 177 |
@tracybrabin | 17 |
@kimjpurcell | 11 |
@leedscc_help | 10 |
@firstbusnews | 9 |
@tmw1000 | 8 |
@metrotravelnews | 5 |
@firstwestyorks | 4 |
@hsodarren | 3 |
@jackshemingway | 3 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
43
Emojis used in tweets
Emoji | Count | Emoji Text |
---|---|---|
🚌 | 20 | bus |
🚧 | 8 | construction |
⚠ | 6 | warning |
😂 | 5 | face_with_tears_of_joy |
😀 | 5 | grinning_face |
🔴 | 3 | red_circle |
😡 | 3 | enraged_face |
🏃♂️ | 3 | man_running |
🏃♀️ | 3 | woman_running |
👎 | 2 | thumbs_down |
Emojis groups
Emoji Group | Count |
---|---|
Travel & Places | 28 |
Smileys & Emotion | 19 |
Symbols | 16 |
People & Body | 11 |
Objects | 2 |