Tweets Analysis - Keyword: @anteraja_id
Overview
Total number of tweets analysed
2,305
Earliest tweet was on
2023-02-08
Latest tweet was on
2023-02-18
Tweets covering
10 days
Average age of authors' accounts
7 years
Summarization
The tweets discuss a customer's experience using the courier company, @anteraja_id, in which they lost a hard rock limited edition zippo lighter, and despite claiming insurance and attempting many times to communicate with the courier service, they have not been able to retrieve the lighter. They are frustrated and recommend others not to use the company's services.
Topic Modeling
- Customer Complaints About Lost Packages
- Damages and Incomplte Deliveries
- Quality and Reputation of AnterAja Services
- Appreciation of AnterAja Services
- Problems with Delivery of Packages
Emotional Analysis
The emotions expressed in these tweets range from disappointment, frustration, anger, and confusion to gratitude, love, and admiration. The majority of the tweets express disappointment, frustration, and anger due to issues with the service provided by @anteraja_id, such as lost packages and slow delivery times. Some tweets also express admiration and gratitude for the service, while others express confusion and uncertainty about their package status. Overall, the emotions expressed in these tweets are largely negative.
Trend Analysis
- Customer service and response from AnterAja
- Rebranding of AnterAja
- Issues with deliveries and lost packages
- Advocacy for AnterAja
- Use of AnterAja to deliver packages
Types of Tweets
Number of Retweets
58
Percentage of total tweets
2%
Number of Original tweets
1,116
Percentage of total tweets
48%
Number of tweets that contain Mentions
2,305
Percentage of total tweets
100%
Number of tweets that were Replies
1,126
Percentage of total tweets
48%
Number of tweets that were Quotes
14
Percentage of total tweets
0%
Number of tweets that contain Hashtags
38
Percentage of total tweets
1%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 1348 |
| Twitter for iPhone | 686 |
| Twitter Web App | 255 |
| Twitter for iPad | 7 |
| MediaKonsumenID | 4 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Enggataukk_ | dea | tempat mengeluh | 93,450 |
| AnggerDimas | Angger Dimas | ๐ | @pandehadid +628788958966 ๐ง | @fazharputra OUT NOW! https://t.co/cdR0ZdG5Kj @3arelegend x @anggerdimas - Phat Bhrams (@djcoone Remix 2.0) | 59,759 |
| masova | Mas + Ova | undal-undul | 35,032 |
| dyslexiac | Lishtar | READ THIS FIRST https://t.co/HKm8b4UA6C | NSFW ๐ | ๐ซ DO NOT REPOST MY WORKS ๐ซ | icon: @laoyeJT | 32,696 |
| YLKI_ID | Consumers Indonesia | Official Twitter account of Indonesian Consumers Organization | pengaduan & layanan ke email ใ konsumen@ylki.or.id PH 7981858. | 24,327 |
| MediaKonsumenID | Media Konsumen | Akun resmi dari situs komunitas konsumen no.1 di Indonesia. https://t.co/0o3q6CGhxs | 20,164 |
| kvbix | ู ุฏุฌุงู | conquer modernity, embrace masculinity. | 15,577 |
| JustJulyo | July๐ ๎จ | Ex-Translator at @Twitter Translation Center #ttc_id | โข #l10n โข #i18n โข #TwitterL10n โข #TTC_ID โข @twitter_id โข @Translator of Indonesia. | 14,344 |
| petiteshort | แจ แจแจแจแจ แจแจแจ | petite but got big appetite 152/40 โข Roronoa Zoro's wifeu๐โ๏ธ๐ก โข INTP โข | 12,853 |
| fariqhsb | hasbi | all the best. | 11,605 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| tjasket | baginda dw | https://t.co/EORxoSrkWz | 10,178 |
| bubbleteasky | แดษชแดแดแดแด ๐ฑ | -`,๐ โ ใ@NCTsmtown @weareoneEXOใโ ๐หหห ใฐใฐ โ FAN ACCOUNT โ ๐ฎ๐ฉ ๐บ๐ธ ๐ฐ๐ท ๐จ๐ณ โ ใฐใฐ | 6,961 |
| wolipopwalitop | lolilolipop๐ | menang yuk menang lagi menang terus #REDUX $REDUX | 4,999 |
| haloeci | eci๐ | hunter acc๐ธ yes, yes. lucky me! | 4,998 |
| hendraendut | Hendrawan Rochandi | Tokukatsu Mania Always Support JKT48 and Jessica Veranda | 4,694 |
| hufflepuwf | Rly | kalo udh takdir psti kita ketemu di acc sebelah | 4,439 |
| ismanto_danie | DanieIsmanto | we walk together | 3,962 |
| fadlunrahman | Fadlun Rahmandika | Faites quelque chose aujourdโhui pour lequel votre futur moi vous remerciera. | 3,364 |
| massmull_ | Mull | Hanya akun random tweet .. Serandom orangnya .. | 3,027 |
| alipflip | Alpha Lima India Foxtrot | ๐๐ง๐ค๐ข ๐๐๐ ๐๐ก๐๐๐ ๐ ๐๐๐จ, ๐๐ค ๐๐๐ ๐๐ก๐๐๐ ๐ ๐ผ๐ข, ๐๐ค ๐๐๐ ๐๐ก๐๐๐ ๐ ๐๐๐ฃ๐ฉ ๐๐ค ๐ฝ๐ | 2,912 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| huang___renjun | - | 27 |
| pandakoming | - | 22 |
| DaniRam88434999 | just watch | 18 |
| PErlangga4 | - | 16 |
| dienathaher | Simpan keluhanmu,seperti kau menyimpan aibmu. Jangan biarkan orang lain tau susahnya kau berjuang,sebab manusia hanya menilai sebatas luar #ManShabaraZhafira | 14 |
| yonboy75 | Hmm | 11 |
| zahra81358422 | @indolazr_ | 10 |
| fiyoza | ๐ๆนๅค ๐ถๆนๅฟ ้บ๐IDN|CN | 10 |
| aiihestii | 5HINee ๐ฅฐ๐ฅฐ || | 10 |
| _elnord | Jadi lah orang yang mencari kebenaran, bukan pembenaran | 9 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1623654713207169025 | [Help RT untuk Issue ini] Hi @anteraja_id ini saya bisa sebagai buyer dan seller,tapi kali ini saya menjadi buyer salah 1 e commerce. Saya beli masker, tapi disini status nya telah sampai di lokasi jakut. Ini gimana nih paketan saya ? Di WA pun gak di reach, tolong konfirmasi nya https://t.co/X8FsWCBD7f | 11 |
| 1625805141436948481 | mau cerita jd gue titip korek zippo hard rock limited edition ke tmn gue desember lalu, karena temen gue tinggal di luar kota barangnya mau dibalikin ke gue, gue pake ekspedisi @anteraja_id. DAN BARANGNYA HILANG DONG??๐ญ๐ญ๐ญ yg gue terima cuman selembar kertas doang. Jahat bgt. https://t.co/4vDRS3qWFH | 7 |
| 1623981546603683842 | Rebranding gratis @anteraja_id https://t.co/nplJtzwomx | 5 |
| 1623887768400297985 | Halo @anteraja_id ini paket saya mau dikirim kapan? Coba liat tanggalnya. Dari Jakarta Barat ke Selatan doang lho ini. Saya kira reputasi buruk AnterAja cuma dibesar-besarkan, akhirnya ngalamin sendiri ๐ซค https://t.co/b11bo9KIf6 | 3 |
| 1623892645260185600 | Cuma saran - jangan pernah pake jasa @anteraja_id yikes https://t.co/PfmfaeWfS1 | 3 |
| 1626527681197273091 | ๐ฅน๐ฅน๐ฅน Anteraja terbaik sedunia! โกโ (โ >โ ย โ เจโ ย โ <โ )โ โก @anteraja_id @officialJKT48 sangkyu! https://t.co/8OGvFRb5TW | 2 |
| 1626816171478773761 | @anteraja_id @tokopedia Kalo paketnya sudah dianter krn gw bilang ini yg terahir kali jadi sama kurir ajirnya dianter | 1 |
| 1625265893038252032 | Tgl 8 Paket di PickUp, itupun kudu ngehubungi yang pickup dulu. Muter2 terus sampe akhirnya tgl 11 Februari 2023 ada notif barang dianter @anteraja_id . FAKTANYA SAMPE SEKARANG BARANG BELUM DITERIMA CUSTOMER. . Udah hubungi via WA tapi GAK RESPONSIF. . S.O.P @anteraja_id RIBET! https://t.co/OgDkMcoBVJ | 1 |
| 1623497258691096576 | @anteraja_id @S_GraciaJKT48 @officialJKT48 Gampil Jawabannya A. Paket #Kasmaran Yuk ramein guys @ismanto_danie @0xMiracleZyx159 @liljeinwinter | 1 |
| 1623536995590086657 | @anteraja_id @S_GraciaJKT48 @officialJKT48 GABUTUH EMAS GUE BUTUH NYA KURIR PICK UP PAKET DIRUMAH GUE TITIKโผ๏ธโผ๏ธ DARI SABTU GAADA KEJELASAN BGT ANJ | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1625805141436948481 | mau cerita jd gue titip korek zippo hard rock limited edition ke tmn gue desember lalu, karena temen gue tinggal di luar kota barangnya mau dibalikin ke gue, gue pake ekspedisi @anteraja_id. DAN BARANGNYA HILANG DONG??๐ญ๐ญ๐ญ yg gue terima cuman selembar kertas doang. Jahat bgt. https://t.co/4vDRS3qWFH | 90 |
| 1626527681197273091 | ๐ฅน๐ฅน๐ฅน Anteraja terbaik sedunia! โกโ (โ >โ ย โ เจโ ย โ <โ )โ โก @anteraja_id @officialJKT48 sangkyu! https://t.co/8OGvFRb5TW | 53 |
| 1625805149565517824 | BAHKAN KERTASNYA AJA GA GUE TERIMA.. korek zippo nya itu punya alm. om gue dan emang warisan ke gue gituโฆ gue udh asuransiin juga sblm dikirim dan mau claim asuransi aja susah banget, bener2 dibikin ribet sm @anteraja_id. Gue ga peduli uangnya, gue pengen korek gue balik ๐ญ๐ญ๐ญ | 10 |
| 1626545437372186625 | aku cinta anteraja @anteraja_id ๐ @A_FionyJKT48 @A_ZeeJKT48 @N_ShaniJKT48 @A_ChristyJKT48 @Y_ChikaJKT48 @S_GraciaJKT48 @Jinan_JKT48 @F_FeniJKT48 @L_MarshaJKT48 https://t.co/A7RQQflRRo | 8 |
| 1623892645260185600 | Cuma saran - jangan pernah pake jasa @anteraja_id yikes https://t.co/PfmfaeWfS1 | 6 |
| 1623981546603683842 | Rebranding gratis @anteraja_id https://t.co/nplJtzwomx | 5 |
| 1623887768400297985 | Halo @anteraja_id ini paket saya mau dikirim kapan? Coba liat tanggalnya. Dari Jakarta Barat ke Selatan doang lho ini. Saya kira reputasi buruk AnterAja cuma dibesar-besarkan, akhirnya ngalamin sendiri ๐ซค https://t.co/b11bo9KIf6 | 4 |
| 1625844519773286400 | Terima kasih atas video call nya dek @A_ChristyJKT48 .. Maaf nih baru mampir lagi, soalnya kehabisan mulu .. ๐ญ Jadi aku mau kirim cokelat ke kamu kemana ? Nanti aku kirim pake @anteraja_id ๐ .. https://t.co/G9NCCpeCGS | 4 |
| 1623654713207169025 | [Help RT untuk Issue ini] Hi @anteraja_id ini saya bisa sebagai buyer dan seller,tapi kali ini saya menjadi buyer salah 1 e commerce. Saya beli masker, tapi disini status nya telah sampai di lokasi jakut. Ini gimana nih paketan saya ? Di WA pun gak di reach, tolong konfirmasi nya https://t.co/X8FsWCBD7f | 3 |
| 1625862736407330817 | @anteraja_id Ga usah Ponorogo. Next day sesama Jakarta yang ibukota Republik Indonesia aja ilang! https://t.co/mSGDmL8may | 3 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #kasmaran | 13 |
| #pastilebihbaik | 7 |
| #anteraja | 6 |
| #anakbaruanteraja | 2 |
| #shopee | 2 |
| #tetapsegarsampaitujuan | 1 |
| #pengiriman | 1 |
| #badservicetokopediaanteraja_id | 1 |
| #badsdmtokopedia | 1 |
| #autouninstalltokped | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @anteraja_id | 2437 |
| @officialjkt48 | 124 |
| @s_graciajkt48 | 110 |
| @tokopedia | 95 |
| @tokopediacare | 86 |
| @shopeeid | 48 |
| @freya_jkt48 | 45 |
| @ylki_id | 16 |
| @dimasyuniantoh | 14 |
| @a_zeejkt48 | 14 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
21
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ๐ญ | 93 | loudly_crying_face |
| ๐ | 37 | thumbs_down |
| ๐คฃ | 19 | rolling_on_the_floor_laughing |
| ๐ท | 17 | pig_face |
| ๐ฅฒ | 16 | smiling_face_with_tear |
| ๐ | 13 | smiling_face_with_smiling_eyes |
| ๐ฟ | 13 | angry_face_with_horns |
| โ ๏ธ | 13 | warning |
| ๐ | 12 | smiling_face_with_heart-eyes |
| โผ๏ธ | 12 | double_exclamation_mark |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 356 |
| People & Body | 88 |
| Symbols | 27 |
| Animals & Nature | 25 |
| Objects | 8 |
| Travel & Places | 1 |