Airbnb_uk - Tweet Data Analysis

Tweets Analysis - Keyword: @Airbnb_uk

Published April 5, 2023

Overview

Tweets covering

8 days

Latest tweet was on

2023-03-31

Earliest tweet was on

2023-03-22

Total number of tweets analysed

68

Average age of authors' accounts

9 years

Summarization

The tweets address various issues related to Airbnb, including positive feedback from guests, a poster competition for tents, complaints regarding payment, account access, and customer service, as well as a registration scheme for hosts. Some individuals also express frustration with Airbnb's handling of review disputes and lack of response to issues.

Topic Modeling

  • Positive feedback and reviews for Airbnb stays
  • Advertising and promotion of Airbnb services
  • Issues and complaints with Airbnb bookings and customer support
  • Controversial events and criticism of Airbnb policies
  • Issues with Airbnb account access and security

Emotional Analysis

The emotions expressed in these tweets range from positive, such as satisfaction with Airbnb accommodations and excitement for a sunny vacation in Marbella, to negative, including frustration with customer service and experiences with hacked accounts and false claims from hosts. There are also expressions of disappointment with Airbnb's handling of review issues and concerns about housing and rental markets. Overall, the emotions in the tweets reflect a mix of appreciation, disappointment, frustration, and concern.

Trend Analysis

  • Positive feedback from Airbnb guests and hosts
  • Issues with bookings and customer support
  • Concerns about Airbnb policies and regulations
  • Requests for specific features or options on Airbnb platform
  • Promotion of Airbnb listings for travel and vacation rentals

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

15

22% of total

Number of Original tweets

31

45% of total

Number of tweets that were Quotes

3

4% of total

Number of tweets that were Replies

20

29% of total

Number of tweets that contain Hashtags

24

35% of total

Number of tweets that contain Mentions

68

100% of total

Devices Used to Tweet

Top 5 Devices

Source Count
Twitter for iPhone 34
Twitter Web App 22
Twitter for Android 8
Twitter for iPad 3
Buffer 1

Device Distribution

Devices used to tweet

Top 10 Accounts by Followers

Username Name Bio Followers count
ptr_yeung Peter Yeung Roving freelance journalist. Special projects, solutions, digital storytelling, data reporting, arts, travel & food. Couteau suisse. peter.g.yeung@gmail.com 13,029
makesyoucakes Makepeace Sitlhou Digital native IRL nomad | @Cronkite_ASU Humphrey fellow ‘22-23 @Fulbrightprgrm | @iwmf grantee | @PCItweets @nwm_india member 11,416
Vitalbiz Bo Bradley Entrepreneur, mentor & start up founder who loves healthy living & a good laugh. Avoids dullards, phonies & the word 'moist'. 5,128
grantfeller Grant Feller Award-winning storyteller and trainer for people & brands, merging data & creativity. Media columnist & radio broadcaster. Find me on Substack 2,477
EagleIntermedia Eagle Intermedia Internet marketing consultancy with clients in various sectors of the economy, but having a special interest in tourism in the Yorkshire region (UK). 2,400
LynneMWhite1 Lynne Whomble @lorenzo99 fan Moto GP Ombassador of The Year 2018, OMB Follower of the Year 2021 Omb wins x 26 1x Coca Cola shortlist #Omble My own song by @redballoonluke 1,572
Dombelina Dombelina Music loving foodie, gig goer, solo traveller, rugby fan & potty mouth. Massive weakness for wine, dresses, interior design, and men with guitars. She/Her 1,282
ziggy_wiggy आकांक्षा Always cute, occasionally sexy. 1,025
Earl_GreyT L J R - 773
uk_staa STAA - Short Term Accommodation Association We are the UK Short Term Accommodation Association. We Support the sustainable development of holiday letting & the sharing economy across the UK. 674

Top 10 Accounts by Friends

Username Name Bio Followers count
makesyoucakes Makepeace Sitlhou Digital native IRL nomad | @Cronkite_ASU Humphrey fellow ‘22-23 @Fulbrightprgrm | @iwmf grantee | @PCItweets @nwm_india member 5,400
grantfeller Grant Feller Award-winning storyteller and trainer for people & brands, merging data & creativity. Media columnist & radio broadcaster. Find me on Substack 3,939
Vitalbiz Bo Bradley Entrepreneur, mentor & start up founder who loves healthy living & a good laugh. Avoids dullards, phonies & the word 'moist'. 3,891
EagleIntermedia Eagle Intermedia Internet marketing consultancy with clients in various sectors of the economy, but having a special interest in tourism in the Yorkshire region (UK). 3,811
ptr_yeung Peter Yeung Roving freelance journalist. Special projects, solutions, digital storytelling, data reporting, arts, travel & food. Couteau suisse. peter.g.yeung@gmail.com 2,990
Mattjobsacuk Matt Comley https://t.co/JnEizVA0Pd - University of Warwick (any views expressed are my own) Throstle 1,435
DiamondBurkey Diamond Champions. That’s who we are. 1,386
LynneMWhite1 Lynne Whomble @lorenzo99 fan Moto GP Ombassador of The Year 2018, OMB Follower of the Year 2021 Omb wins x 26 1x Coca Cola shortlist #Omble My own song by @redballoonluke 1,346
CoreySherrif sherrif Corey “There has been unusual activity from this account. Do you still want to view it ?” Twitter 1,201
amaple89 Amy Jo One chapter is closing and another one is opening. #embracethesuck 1,169

Most Active Users

Username Bio Number of tweets
Earl_GreyT - 9
BendieStore I am a professional ecommerce marketer working on different online store i can help you grow your online store with my marketing strategy. Contact me now. 7
ziggy_wiggy Always cute, occasionally sexy. 5
Alex_sttefan - 3
Mattjobsacuk https://t.co/JnEizVA0Pd - University of Warwick (any views expressed are my own) Throstle 3
Vitalbiz Entrepreneur, mentor & start up founder who loves healthy living & a good laugh. Avoids dullards, phonies & the word 'moist'. 2
pierpaolozollo - 2
iansanders13 - 1
Umairkhalid_UK #bitcoin - "today's ATH is tomorrows dip" 1
amaple89 One chapter is closing and another one is opening. #embracethesuck 1

Tweets Per Day

Tweets per day chart

Top 10 Tweets by Retweets

ID Text Retweet count
1640036358172319745 “Your place is exceptional and easily the best Airbnb we’ve stayed in.” More wonderful feedback from a recent guest along with 5 stars on @Airbnb @Airbnb_uk 🌟🌟🌟🌟🌟 #northeast #Durham #Teesdale … 3
1641114582205825024 Book a sunny escape to Marbella Spain. *Discounts for longer stays 3 bedrooms 2 pools 5/10 min to top beaches Home office Golf - @LosNaranjosGC Great views Garden @Airbnb_uk SUPERHOST … 3
1640711506269704194 One Minute Brief of the Day: Create posters to advertise #Tents ⛺️🏞️ @OneMinuteBriefs @Airbnb @Airbnb_uk https://t.co/np4ohrtjl4 2
1641517224660705285 Hello @Airbnb_uk @AirbnbHelp I’ve just been threatened by a host and forced to leave the home. I called your team for support and they’ve not taken it seriously at all … 2
1638458862343684099 @AirbnbHelp No heating in the room that I checked in yesterday. I had been constantly requesting the host to check bt she is ignorant of my requests while we r … 1
1641165251910443008 Airbnb host register hailed as fantastic step forward. “We have long been campaigning for a registration scheme so we see this as a huge win.” Says our CEO Andy Fenner. … 1
1639704910538190850 2 of 2 @AirbnbHelp @Airbnb_uk @Airbnb We've reached out for help and have been dismissed without any reason or the opportunity to speak with a manager. This is negatively impacting … 1
1639524973692764160 Hi @Airbnb_uk, last week we had a stay at one of your homes. I believe I have forgotten my new nike limited edition hoodie at that place, we have tried … 1
1639224811917303809 @AirbnbHelp @Airbnb @Airbnb_uk can you guys tell me something, is it okay for a host to change the price for a listed accommodation AFTER a reservation is made? HELP ME … 1
1640611528264019968 @Airbnb_uk Hi i was browsing a place to see final amount and booking happened without any confirmation ,Please help me cancel my booking asap.I called in seconds after booking is … 1

Top 10 Tweets by Likes

ID Text Like count
1640036358172319745 “Your place is exceptional and easily the best Airbnb we’ve stayed in.” More wonderful feedback from a recent guest along with 5 stars on @Airbnb @Airbnb_uk 🌟🌟🌟🌟🌟 #northeast #Durham #Teesdale … 7
1640711506269704194 One Minute Brief of the Day: Create posters to advertise #Tents ⛺️🏞️ @OneMinuteBriefs @Airbnb @Airbnb_uk https://t.co/np4ohrtjl4 7
1641517224660705285 Hello @Airbnb_uk @AirbnbHelp I’ve just been threatened by a host and forced to leave the home. I called your team for support and they’ve not taken it seriously at all … 6
1638878295197450240 #ShaheenBagh #Terrorists made a fool out of @AirbnbPolicy by pretending to be social workers @AirbnbHelp @Airbnb @AirbnbEng @Airbnbdesign @Airbnb_in @Airbnb_uk you guys have no clue what you got honeypotted into. … 3
1641165251910443008 Airbnb host register hailed as fantastic step forward. “We have long been campaigning for a registration scheme so we see this as a huge win.” Says our CEO Andy Fenner. … 3
1638802445051772928 PLEASE @Airbnb_uk @Airbnb I BEG OF YOU, PLEASE GIVE US THE OPTION TO SEARCH FOR A PRIVATE GARDEN/OUTDOOR SPACE 😩 2
1638501439184969729 @Airbnb_uk, I am completely disgusted by your company and lack of training your staff have. My wife made a booking recently and today we have gone to pay the remainder. … 2
1640620818311835648 #housing #property #generationrent #renta @Airbnb_uk @Airbnb https://t.co/fGAkpPokUV 2
1640673257484320768 @AirbnbHelp @Airbnb_uk @Airbnb I had really bad experience with airbnb where they have removed my account based on false claim from host without any evidence. Infact they have removed my … 2
1641637540896858113 It’s disgusting the corruption and the lack of efficiency of @Airbnb. We don’t know what else to do. The terms of reference says that we have the right to have … 2

Top Languages Used

Languages used in tweets

Top 10 Hashtags

Hashtag Count
#airbnb 18
#airbnbbust 8
#airbusa380 7
#disappointed 4
#airbnbfail 4
#holidays 3
#travelbloggers 2
#luxurytravel 2
#andalucia 2
#malaga 2
Top hashtags

Top 10 Mentions

Mention Count
@airbnb_uk 68
@airbnb 46
@airbnbhelp 37
@airbnb_br 7
@airbnbeng 5
@airbnbpolicy 4
@airbnbdesign 3
@airbnb_in 3
@councilsuk 3
@losnaranjosgc 2
Top mentions

Wordcloud of Tweets

Wordcloud of tweets

Emoji Analysis

Average emojis per tweet:

35

Emojis Used

Emoji Count Emoji Text
🌟 10 glowing_star
2 star
2 tent
🏞️ 2 national_park
🙃 2 upside-down_face
🙏 2 folded_hands
😂 1 face_with_tears_of_joy
😜 1 winking_face_with_tongue
☺️ 1 smiling_face
😩 1 weary_face

Emoji Groups

Emoji Group Count
Travel & Places 16
Smileys & Emotion 6
People & Body 2

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