Tweets Analysis - Keyword: @AEPOhio
Overview
Total number of tweets analysed
331
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-30
Tweets covering
7 days
Average age of authors' accounts
8 years
Summarization
Twitter users are expressing frustration with AEP Ohio over power outages and a recent 30% rate increase. Many are calling for improvements in AEP Ohio's management of the grid and for power lines to be placed underground. Some users are angry that they cannot contact AEP Ohio for updates or assistance, and several mention the impact of power outages on low-income communities. Some are also complaining about poor customer service and lack of updates about when power will be restored.
Topic Modeling
- Power outages and restoration efforts
- Unsatisfactory customer service
- Pricing and rate hikes
- Underground power lines
- Concerns for low-income communities
Emotional Analysis
The tweets express frustration, anger, and disappointment towards @AEPOhio's 30% rate increase, poor customer service, and lack of action towards power outages. Some tweets express concern for low income communities and safety issues with downed power lines. There is also a sense of disbelief and incredulity towards @AEPOhio's lack of updates and communication regarding power restoration. Overall, the tweets convey a sense of feeling let down by @AEPOhio's service and actions.
Trend Analysis
- Complaints about power outages and lack of updates (mentioned in 12 tweets)
- Anger towards the price hike by @AEPOhio (mentioned in 3 tweets)
- Suggestions for improving the grid, such as putting power lines underground (mentioned in 1 tweet)
- Request for compensation related to grocery expenses during power outages (mentioned in 1 tweet)
- Displeasure with @AEPOhio's customer service (mentioned in 1 tweet)
Types of Tweets
Number of Retweets
41
Percentage of total tweets
12%
Number of Original tweets
96
Percentage of total tweets
29%
Number of tweets that contain Mentions
331
Percentage of total tweets
100%
Number of tweets that were Replies
180
Percentage of total tweets
54%
Number of tweets that were Quotes
17
Percentage of total tweets
5%
Number of tweets that contain Hashtags
18
Percentage of total tweets
5%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 182 |
| Twitter for Android | 106 |
| Twitter Web App | 36 |
| Twitter for iPad | 3 |
| TweetDeck | 3 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| KP_Kelly | KP Kelly ✝️🇺🇸 | Semi-Pro Pizza Eater. Christian Conservative. 6’7” 285lb Mostly-friendly Irish Giant. Ultra Marathon Runner. Business Owner. Sports Writer and Editor. | 224,832 |
| fox28columbus | FOX 28 Columbus | Following news, weather, and traffic around Central Ohio and beyond! | 61,263 |
| SirDecka | Decka | Crypto Enthusiast, Electronics Engineer, Dreamer, Gamer, Comedian, Artist, or whatever else you want to call me. Please Subscribe | 58,851 |
| kristincredibl1 | KristINCREDIBLE 🇺🇸 | Mom/Wife/Motivator & Ordained Minister (I marry people!💍💒)☀️ Truth | Courage 🌟 God ✝️ Family ♥️ Country 🇺🇸 Endurance is victorious. 🦅🇺🇸 DMs 🚫 | 34,421 |
| Edison_Electric | EEI | EEI is the association of U.S. shareholder-owned electric companies. | 20,283 |
| sawmcdargh | STUART | Fulfilled human/No FBR’s/Rely on FACTS😎/Happily Married. Lucky 🍀 to be Alive 💪🏻Be Sensible/Hate Hypocrisy/Think For Yourself/PEACE☕️💞🤣 | 18,802 |
| SteelValleyOH | BeThoughtful | Be kind, it’s so easy to do. Mother of four. Civil Engineer and former FBI Agent. Enjoy fishing, music, boxing 🥊 #OSUBuckeye 🇬🇷🇺🇸☮️💕⛳️ | 15,356 |
| 610wtvnnews | News Radio 610 WTVN | Central Ohio's News, Traffic, and Weather Station. | 11,558 |
| tomwsyx6 | Tom Bosco | Multi-media journalist for ABC 6 & Fox 28. https://t.co/kScdNKCLso… | 7,334 |
| mikewsyx6 | Mike McCarthy | Emmy & AP Award Winner. Jack-of-all-TV-trades guy at WSYX & WTTE. Ohio U. grad. Sleep-deprived husband & dad of two young boys. | 6,226 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| KP_Kelly | KP Kelly ✝️🇺🇸 | Semi-Pro Pizza Eater. Christian Conservative. 6’7” 285lb Mostly-friendly Irish Giant. Ultra Marathon Runner. Business Owner. Sports Writer and Editor. | 193,887 |
| kristincredibl1 | KristINCREDIBLE 🇺🇸 | Mom/Wife/Motivator & Ordained Minister (I marry people!💍💒)☀️ Truth | Courage 🌟 God ✝️ Family ♥️ Country 🇺🇸 Endurance is victorious. 🦅🇺🇸 DMs 🚫 | 25,242 |
| sawmcdargh | STUART | Fulfilled human/No FBR’s/Rely on FACTS😎/Happily Married. Lucky 🍀 to be Alive 💪🏻Be Sensible/Hate Hypocrisy/Think For Yourself/PEACE☕️💞🤣 | 15,951 |
| SteelValleyOH | BeThoughtful | Be kind, it’s so easy to do. Mother of four. Civil Engineer and former FBI Agent. Enjoy fishing, music, boxing 🥊 #OSUBuckeye 🇬🇷🇺🇸☮️💕⛳️ | 15,402 |
| treebiology | Kim Landsbergen | Applied ecology PhD, forests, urban systems, ArtScience enthusiast. Science&policy w/ random art, music & culture in the mix (She/Her) #VaxxedToTheMax | 5,001 |
| borneobrian | darth Goldust | The Golden age is here. https://t.co/ycQnxwJ7KU | 4,999 |
| FulcherMovement | Christina Fulcher | Movement Director 💃🏼 | Intimacy Coordinator/Director/Pedagogue under mentorship @ItaOB @IntimacyOnSet | Lecturer 👩🏼🏫 @LeedsDrama @BRITTheatre @LAMDADrama | 4,996 |
| steelrsfan57 | 🖤💛☮️#StillWithHill💙 | My grandkids are the Loves of my life. Don't mess with Texas.Texas-Bama. #StillWithHill #TheResistance #BlackLivesMatter | 4,917 |
| Bananasoveru124 | Denise ☮️ | Hubby and fur kids are my life. Fuck guns, religion and the GOP. Did I mention fuck the GOP? Go Bengals! | 4,902 |
| GeorgeVClark | George Clark | He/Him| 📲💻 for campaigns & nonprofits | Now: @missionwired Alum: @OHDems @ninaturner | Go Bucks | *Opinions & RTs mine* | 4,857 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| SirDecka | Crypto Enthusiast, Electronics Engineer, Dreamer, Gamer, Comedian, Artist, or whatever else you want to call me. Please Subscribe | 29 |
| AKTrejo | . | 7 |
| letGodjudge | Ardent God seeker and lover . B L A C K L I V E S M A T T E R | 5 |
| NinaNinaBaretta | Follow me on TikTok @theesourcee | 5 |
| ericcoz12 | - | 5 |
| _Rocco_Marino_ | - | 5 |
| AhHahsatan | - | 5 |
| FTech23 | - | 5 |
| kristincredibl1 | Mom/Wife/Motivator & Ordained Minister (I marry people!💍💒)☀️ Truth | Courage 🌟 God ✝️ Family ♥️ Country 🇺🇸 Endurance is victorious. 🦅🇺🇸 DMs 🚫 | 5 |
| Kevin10TV | News Reporter WBNS-TV• AP Reporter Of The Year ‘16,’15,’14•8x Emmy Winner• ’17,’18 Edward R. Murrow Award Winner. Got a story to tell? Let me know about it! | 4 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1639301012925169665 | So @AEPOhio will be able to completely control and adequately manage the grid now right? 30% is insane. We better never see organized blackouts of low income communities ever again https://t.co/hulSM0zvKE | 4 |
| 1639070176967548932 | @AEPOhio - “your bill is going up 28% beginning in June.” *thousands without power in Columbus on a rainy March evening* | 4 |
| 1640288861807865856 | Checking Twitter to see when you'll get your power back? Columbus-area @AEPOhio customers can expect it today, but others could be waiting until Wednesday. This latest timeline is from last night (so "tonight" refers to Sunday evening). https://t.co/G6iLaQNPZe https://t.co/lhCF7vSS03 | 2 |
| 1639972160172179456 | My power has now been out for 18+ hours. I’m sure all my food is spoiled. I had to sleep in layers, with every blanket. To add insult to injury, I haven’t heard a word from @AEPOhio since the power first went out at 2:20pm yesterday & with no sign of when the power will be back. https://t.co/OpUfoOhjv7 | 2 |
| 1640289837310787584 | What's taking so long? @AEPOhio says it's been working to repair 180,000+ feet of downed lines across the state from Saturday's strong winds. Persistent winds slowed restoration efforts initially, but Sunday power was restored to 105,000 customers statewide, the company said. https://t.co/u8lT4NL5pI | 2 |
| 1640360148903378946 | ICYMI: @AEPOhio President/COO Marc Reitter explains why electricity bills are going up this summer, what you can do to prepare, and the latest on the storms, power outages. Listen: https://t.co/B3aW898xf8 @610wtvnnews | 2 |
| 1639756699237007364 | Hey @AEPOhio when are you going to check out the fire in our backyard? Neighbors initially called 4.5 hrs ago… https://t.co/gmCtUsKTy6 | 2 |
| 1640736296174772224 | Just noting that @kroger @GrangeInsurance @AEPOhio @Nationwide @MarathonPetroCo @OSUWexMed @Accenture and @Walgreens are all members of the Ohio Chamber and should be named and shamed if these business groups back an anti-choice and anti-LGBTQ+ measure like this. https://t.co/tMpahBtz0R | 2 |
| 1639095424123383808 | @AEPOhio is RAISING their price by 28% and blaming "the war in Ukraine" and "economic uncertainty" among other things, to justify the raping and pillaging of the hard-working tax paying customers They already charge more in "fees" than the actual price of electricity #America https://t.co/RerZHu3Qbx | 2 |
| 1639749386602266625 | So glad you’re raising prices by 30% on all of us this summer, @AEPOhio. Really awesome. https://t.co/eDb7HT05Jm | 2 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1639301012925169665 | So @AEPOhio will be able to completely control and adequately manage the grid now right? 30% is insane. We better never see organized blackouts of low income communities ever again https://t.co/hulSM0zvKE | 16 |
| 1639797819929182211 | @AEPOhio No ETA on restoration on the heels of your 30% rate increase announcement this week. God, you guys are awful. | 10 |
| 1639703859206471684 | @AEPOhio There's this crazy concept called putting power lines underground. Truly revolutionary. | 10 |
| 1639734649529278468 | @AEPOhio My daughter tried to play jump rope with the downed power lines on my street. Thanks AEP | 8 |
| 1639844751049465857 | @AEPOhio What wind? The wind died down. Fix the shit. | 8 |
| 1639794801422880774 | @AEPOhio No updates whatsoever! Our neighbors across the street have power! UNACCEPTABLE! | 8 |
| 1639749386602266625 | So glad you’re raising prices by 30% on all of us this summer, @AEPOhio. Really awesome. https://t.co/eDb7HT05Jm | 8 |
| 1639733351576657922 | @AEPOhio *massive price hike* losses power. 🙃 | 8 |
| 1639774155389149187 | It's about to be night time and our powers out still and @AEPOhio is just straight up ignoring me and I'm about to freak the fuck out | 6 |
| 1639797474377203712 | @AEPOhio Who are we talking to regarding grocery compensation! Everyone doesn’t get food stamps that will be replaced soooo who do we need to call because this is ridiculous!!!!! | 6 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #safetyfirst | 3 |
| #ohio | 2 |
| #america | 2 |
| #grifters | 1 |
| #politicsoverpeople | 1 |
| #cheaters | 1 |
| #liars | 1 |
| #thirdworldcountry | 1 |
| #finishingstaceysfight | 1 |
| #weliveforeachother | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @aepohio | 334 |
| @sirdecka | 17 |
| @aepnews | 10 |
| @_rocco_marino_ | 8 |
| @in_mi_power | 8 |
| @heyitstyyy1738_ | 7 |
| @ericcoz12 | 6 |
| @pucohio | 5 |
| @firstenergycorp | 4 |
| @10tv | 4 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
11
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🗑️ | 6 | wastebasket |
| 🙏🏻 | 4 | folded_hands_light_skin_tone |
| ▶️ | 3 | play_button |
| 🙄 | 3 | face_with_rolling_eyes |
| 🤬 | 3 | face_with_symbols_on_mouth |
| 🙃 | 3 | upside-down_face |
| 🤞🏻 | 2 | crossed_fingers_light_skin_tone |
| 😡 | 2 | enraged_face |
| 👉 | 1 | backhand_index_pointing_right |
| 😐 | 1 | neutral_face |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 18 |
| People & Body | 10 |
| Objects | 6 |
| Symbols | 5 |