@311DCgov | Tweet Data Analysis

Overview

Tweets covering

9 days

Latest tweet was on

2023-03-26

Earliest tweet was on

2023-03-16

Total number of tweets analysed

716

Average age of authors' accounts

8 years

Types of Tweets

Number of Retweets

110

15% of total

Number of Original tweets

220

30% of total

Number of tweets that were Quotes

42

5% of total

Number of tweets that were Replies

360

50% of total

Number of tweets that contain Hashtags

48

6% of total

Number of tweets that contain Mentions

716

100% of total

Devices Used to Tweet

Top 5 Devices

Source	Count
Twitter for iPhone	282
Twitter for Android	275
Twitter Web App	139
Twitter for iPad	8
TweetDeck Web App	7

Device Distribution

Top 10 Accounts by Followers

Username	Name	Bio	Followers count
daveweigel	David Weigel	Covering politics for @semafor. Formerly: @washingtonpost, @business, @slate. daveweigel@gmail.com. Buy my book: https://t.co/6sWfZ4MNgH	581,882
wmata	Metro Forward	Official feed of Metro. Monitored 7a-8p, Mon-Fri & 8a-8p, Sat-Sun. Report emergencies to Ⓜ️Police (202) 962-2121. Service info @metrorailinfo & @metrobusinfo	308,926
DDOTDC	DDOT DC	DDOT wants to hear from DC residents. Tweet us @DDOTDC. For service requests, call or tweet 311. Follow @DDOTDCDirector. https://t.co/wuSgKS4CfX	49,088
BarredinDC	Barred in DC	DC bars and other news. An actual lawyer but this ain’t legal advice. Sales tax applies to service charge. barredindc@gmail.com. IG: therealbarredindc.	46,720
theHillisHome	The Hill is Home 🫶	Community news & information for Capitol Hill, DC. The Nacotchtank once walked their dogs here. https://t.co/tFNRfgcNJR	28,913
dcwater	DC Water	We are DC Water. And water is life. Tweets not consistently monitored from 9 p.m. to 7 a.m. or on weekends. Please call 202-612-3400 for assistance after hours.	24,044
DCDPW	DC Department of Public Works	DC's Department of Public Works	23,063
Tammy	Tammy Gordon	🗣 PR pro 🏠 ANC Commissioner, #ClevelandPark 🎙 @MoveFeastPod 🍷 Advisor, https://t.co/Ppr1xYeCEl, Co-Founder, https://t.co/9Piq9ECvCa @LoveDCLibrary	16,586
chenderson	Christina Henderson	DC Councilmember, At-Large. Caught in the intersection of my love for politics, policy, & pop culture. Alum: @FurmanU @PrincetonSPIA. AKA. Views my own.	14,806
usparkpolicepio	USPPNEWS	The United States Park Police is a full service police department with offices in Washington, DC, New York, and San Francisco. Not monitored 24/7.	13,866

Top 10 Accounts by Friends

Username	Name	Bio	Followers count
daveweigel	David Weigel	Covering politics for @semafor. Formerly: @washingtonpost, @business, @slate. daveweigel@gmail.com. Buy my book: https://t.co/6sWfZ4MNgH	12,637
Tammy	Tammy Gordon	🗣 PR pro 🏠 ANC Commissioner, #ClevelandPark 🎙 @MoveFeastPod 🍷 Advisor, https://t.co/Ppr1xYeCEl, Co-Founder, https://t.co/9Piq9ECvCa @LoveDCLibrary	10,930
salimadofo	Salim Adofo	Donate: https://t.co/45bK4b9XB0	5,226
writerseamus	seamus scanlon	-	5,000
kamorgan91	Katie Morgan	Ocean, Coasts, and Estuaries ● By Day: Marine Debris in the Mid-Atlantic ● Outdoor enthusiast ● 4x ultramarathoner 2x marathoner ● She/Her ● Tweets my own	4,908
billyez2	Billy Easley II	DC Advisory Neighborhood Commissioner (1A10) Senior Public Policy Lead @Reddit UVA Law' 13 Would rather be playing D&D	4,871
acdha	‏Chris Adams‎	Software developer at a big library General, especially tech: @acdha@code4lib.social Local DC: @acdha@thepit.social	4,868
Campbell4DC	Pastor Michael Campbell	1. Public Safety 2. Creating A World-Class Education System 3. Ending Poverty	4,709
churchofbasebal	Church of Sell the Team, Bobo 8️⃣⚾	Victim of MLB. Lived in 🇺🇸🇮🇪🇱🇧🇱🇺🇧🇬. Increasingly militant environmentalist. Tired of The Narrative. #ALLCAPS #DCStatehood	4,464
dorieturnernolt	Dorie	Edu communications. Obama appointee for @johnbking @arneduncan. Recovering @ap @timesfreepress journalist. Mama. Memphis native. Mostly Gryffindor. She/her.	4,460

Most Active Users

Username	Bio	Number of tweets
LCAGDC	Lamond Community Action Group(LCAG)~Founded July 1963 in NE WDC~#Ward4~Civic Group informing 1000+ residents~Sub-Group of Lamond-Riggs Citizens Assn @LRCADC	59
CarProblems3	Trying to get DC Government to enforce traffic laws.	37
DCDPW	DC's Department of Public Works	20
oucmecalling311	Hoping to get equitable and adequate responses/enforcement from DC agencies to quality of life issues east of the Anacostia River. Anonymous, but not a troll.	17
VJKapur	He/his. Langdon/@anc5c07 Commissioner. Advocate for more homes, fewer cars. Personal account.	17
ANCCostello	⚓ 🌊 \| Advisory Neighborhood Commissioner for 5B05 \| Michigan Park + Brookland + University Heights \| Chair of ANC 5B \| Views mine \| 🎨 by Carlos @carmonamedina	16
Stamper4DC	#Ward7 DC Committeewoman ANC 7C06 https://t.co/C5QQVmYsXZ https://t.co/e3gX3wsejS	15
purpledragonla1	-	15
Ailboogie357	It's only one of me	11
nigro4dc	Civic Leader. The Go To Gal to Get Things Done. @311DCgov Super User. Part-time @dcdpr Park Ranger, & @ddotdc Project Manager. Plus I'm fun! IG: @nigro4dc	11

Tweets Per Day

Top 10 Tweets by Retweets

ID	Text	Retweet count
1637187064348254209	This truck has been blocking the 15th St bike lane all afternoon at M St NW. You can see a cyclist riding into oncoming traffic to get around it. Extremely …	9
1638142184418320384	People are generally pleased with: 1) @dcdmv 2) @dcpl 3) @_DCHealth Covid centers and other test 4) @DCDPR pools, Rec centers 5) @OTAatDC 6) @_DCHealth rodent abatement folks 7) the …	8
1637095551517749248	Good morning @311DCgov @DDOTDC @dcwater This catch basin or whatever it is next to 2715 Langston Place SE (DCHA property) is severely damaged and poses a hazard to the residents …	7
1639014803216760832	Good evening @311DCgov @DCDPW this vehicle has been abandoned for several in the 1300 block of Mississippi Ave SE. The tags are removed, but according to the registration sticker in …	5
1639629864876515328	Just to clarify for @SunbeltRentals and apparently @311DCgov their building marks the end of their property line. Please issue ticket and tow at 3031 8th St NE https://t.co/6OcSx6MNCs https://t.co/rvirfYDSHk	5
1637207341308297217	Hello @311DCgov @DDOTDC @DCDPW this traffic signal and associated signage in the 1100 block of W Street SE (at the intersection of MLK Jr Ave) needs replacing and cleanup is …	4
1636718799591186432	Dodging this dead rat on my bike felt a bit scary at first, but on day 5 of this exercise I'm really starting to enjoy the challenge and have basically …	4
1638308311526170628	@wmata Buses are traveling down the 200 block of Malcolm X Ave in SE at high speeds. I have reported this and I told that there is an investigation but …	4
1637798260659089408	The mid-block crosswalk on 1st NE between M and N is heavily used and really unsafe. Drivers don’t stop, delivery trucks park on it, and it’s only going to get …	4
1638177408338763781	I’m super obsessed with @311DCgov. The fact that we can call, text, tweet, email and they assign it to the correct department and give us a case number to follow …	3

Top 10 Tweets by Likes

ID	Text	Like count
1637187064348254209	This truck has been blocking the 15th St bike lane all afternoon at M St NW. You can see a cyclist riding into oncoming traffic to get around it. Extremely …	172
1638142184418320384	People are generally pleased with: 1) @dcdmv 2) @dcpl 3) @_DCHealth Covid centers and other test 4) @DCDPR pools, Rec centers 5) @OTAatDC 6) @_DCHealth rodent abatement folks 7) the …	97
1639629864876515328	Just to clarify for @SunbeltRentals and apparently @311DCgov their building marks the end of their property line. Please issue ticket and tow at 3031 8th St NE https://t.co/6OcSx6MNCs https://t.co/rvirfYDSHk	74
1637798260659089408	The mid-block crosswalk on 1st NE between M and N is heavily used and really unsafe. Drivers don’t stop, delivery trucks park on it, and it’s only going to get …	51
1639746310516383746	Hey @311DCgov can you ticket a car for parking improperly even if it’s @usparkpolicepio jurisdiction? https://t.co/8s3jgpPAaG	48
1639616796138389504	Ward 3 sidewalk problems ⬇️ vs. Ward 5 sidewalk problems ⬇️ @311DCgov for a ticket and tow at 3015 8th St NE. Or is public space not a sidewalk when …	42
1639642412896120833	@311DCgov @Ward5Ed Come again, @311DCgov? Here's Sunbelt's property line in blue. Notice that Sunbelt's property does not extend beyond its building façade facing 8th St. The sidewalk adjacent to that …	34
1639102599822548992	Everything I've submitted to @311DCgov has been handled! No 🧢! Including cleaning that horrendous bulk of trash from across Safeway off Minnesota! GREAT SERVICE! Thank you, @DCDPW! You deserve some …	32
1636705653573005312	.@DCDPW @311DCgov Can we get tow truck and ticket to corner of 4th and Lincoln NE for car parked in bike lanes? Thanks! https://t.co/ZWO3Ya7Cj6	29
1636718799591186432	Dodging this dead rat on my bike felt a bit scary at first, but on day 5 of this exercise I'm really starting to enjoy the challenge and have basically …	26

Top Languages Used

Top 10 Hashtags

Hashtag	Count
#dc	5
#deanwood	4
#bloomingdaledc	4
#somanyoutstatetags	2
#togetherdccan	2
#parkviewdc	2
#bikedc	2
#safestreets	2
#dctraffic	2
#walkinghere	2

Top 10 Mentions

Mention	Count
@311dcgov	734
@dcdpw	243
@ddotdc	184
@amantgeorge	57
@safesidewalksdc	40
@dcdmv	39
@dcdpr	38
@_dchealth	38
@mayorbowser	36
@carproblems3	35

Wordcloud of Tweets

Emoji Analysis

Average emojis per tweet:

8

Emojis Used

Emoji	Count	Emoji Text
⬇️	4	down_arrow
⚡	3	high_voltage
😂	3	face_with_tears_of_joy
🤷‍♀️	2	woman_shrugging
❤️	2	red_heart
🧢	2	billed_cap
🟢	2	green_circle
🚲	2	bicycle
🚨	2	police_car_light
💯	2	hundred_points

Emoji Groups

Emoji Group	Count
Smileys & Emotion	19
People & Body	15
Travel & Places	12
Symbols	6
Objects	4
Animals & Nature	1
Activities	1

311DCgov - Tweet Data Analysis