Tweets Analysis - Keyword: @2GUD

Overview

Total number of tweets analysed

161

Earliest tweet was on

2023-03-21

Latest tweet was on

2023-03-30

Tweets covering

8 days

Average age of authors' accounts

4 years

Summarization

Customers are complaining about various issues with Flipkart, including receiving the wrong or damaged products, delay in shipping and installation, and not receiving refunds. Some customers are threatening to take legal action against the company if their problems are not resolved. There are also allegations of fraud and unethical practices. Overall, customers are urging Flipkart to take responsibility and address their issues with seriousness.

Topic Modeling

  1. Product return and exchange issues
  2. Complaints and dissatisfaction with Flipkart's service
  3. Fraud allegations and concerns
  4. Delayed or unsuccessful orders/shipping
  5. Incorrect, damaged, or mismatched products received

Emotional Analysis

The tweets express a range of negative emotions towards Flipkart, including frustration, anger, and disappointment. Many users report issues with orders, such as receiving wrong or damaged products, and are dissatisfied with the customer service response. Several tweets mention the company's lack of responsibility and care towards customers, and some suggest fraudulent behavior. Overall, the tweets convey a strong sense of dissatisfaction with the company and its services.

Trend Analysis

  • Complaints about Flipkart's service and products
  • Requests for refunds and order updates
  • Discontent with Flipkart's customer support
  • Accusations of fraud and misleading advertising
  • Dissatisfaction with Flipkart's product quality and warranty

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

41

Percentage of total tweets

25%

Number of Original tweets

76

Percentage of total tweets

47%

Number of tweets that contain Mentions

161

Percentage of total tweets

100%

Number of tweets that were Replies

41

Percentage of total tweets

25%

Number of tweets that were Quotes

5

Percentage of total tweets

3%

Number of tweets that contain Hashtags

30

Percentage of total tweets

18%

Top 5 devices used to tweet

Source Count
Twitter for Android 115
Twitter Web App 24
Twitter for iPhone 18
loot_unlimited 3
Zendesk 1

What devices were used to tweet

Top 10 accounts with highest followers count

Username Name Bio Followers count
OLX_India OLX India Young, fun, and driven. We bring people together for win-win exchanges. We also happen to be India's largest online classifieds. 64,902
dipakhaldar02 Dipak Haldar Consultant: Recruitment | Digital Marketing | Hotel & Hospitality Head Marketing Allied Technologies वसुधैव कुटुम्बकं #Pranichealing Alumni @IIMKsp 10,484
ItzGautam18 𝐆 𝐀 𝐔 𝐓 𝐀 𝐌 We will rise again @imVkohli❤. The Tribal Chief. Only @WWERomanReigns💥💥, @YaOnlyLivvOnce💓 6,452
theesbala அர்ஜுன் தாஸ் வெண்பா கேட்டால் பெண்பா சொல்லும் முக்கால் கவிஞன் நான் | #Deva | #Harris | @ClashOfClans | #ArivomAndroid | TL is my Personal Diary 4,010
PatelAnoop_ Patel Anoop Verma🇮🇳 एक तो यूपी के,दूसरे अयोध्या से😏 supporter- @KKSfaizabad, student, Self employed 🙏जय छत्रपति शिवाजी महाराज 🙏 🙏जय लौह पुरुष सरदार वल्लभभाई पटेल🙏 3,080
KenzievGautam18 * had a bio but removed it. 3,075
Alokvazad Alok Verma Azad सामाजिक न्याय,समताप्रिय व संविधानवादी 1,398
consumr_rights Frustrated Customer * Building powerful consumer comunity. Follow us if Amzn, Flpkrt etc r harassing u. We'll escalate if ur tweet/reply hs order id and brand tag. RT ≠ endorsement. 1,332
LrmeenaR L R MEENA DAUSA At work 1,222
loosepaiya லூஸ்பையா🖋 எதை எதையோ தொலைச்சுட்டு சந்தோசத்த கண்டுபிடிச்சுடலாம்னு திரியுற ஒருத்தன் 1,148

Top 10 accounts with highest friends count

Username Name Bio Followers count
dipakhaldar02 Dipak Haldar Consultant: Recruitment | Digital Marketing | Hotel & Hospitality Head Marketing Allied Technologies वसुधैव कुटुम्बकं #Pranichealing Alumni @IIMKsp 10,922
OLX_India OLX India Young, fun, and driven. We bring people together for win-win exchanges. We also happen to be India's largest online classifieds. 9,560
Mafia_Mukt_UP सनातनी हिन्दू योद्धा - 3,126
PatelAnoop_ Patel Anoop Verma🇮🇳 एक तो यूपी के,दूसरे अयोध्या से😏 supporter- @KKSfaizabad, student, Self employed 🙏जय छत्रपति शिवाजी महाराज 🙏 🙏जय लौह पुरुष सरदार वल्लभभाई पटेल🙏 1,670
LrmeenaR L R MEENA DAUSA At work 1,301
Alokvazad Alok Verma Azad सामाजिक न्याय,समताप्रिय व संविधानवादी 934
rahulboss303 राहुल सिंह Banker ॥ RT not Endorsed 822
dev4youth Devraj Dangi 🇮🇳 राष्ट्रीय प्रभारी: अखिल भारतीय दांगी क्षत्रिय युवा संघ Journalist, Editor @Dangipravah, #Poet, #Writer, Teacher Tweets are my personal... 745
Projectshubh Shubham Vishwakarma Wrestling fan, Nature Lover, Animal Lover, Traveller, Chef, Trying to become better person for the world...... 727
Varun__Gautam Varun Gautam An Engineer, keen about everything, eager to know new; Android freak, Tech Explorer, Tester, Blogger, YouTuber & an Influencer.. 713

Most active users

Username Bio Number of tweets
KhayatiTaneja CMO @Wisdomwindss 21
shiv45952839 - 11
Mafia_Mukt_UP - 10
SubhashSavita5 student 5
retweetsoubhik Kama , Artha, Dharma and MOKSHA🙏 4
akshay_jain002 - 3
ShubhamZai15329 - 3
viraljo24605113 - 3
usha91500221 Be yourself 3
consumr_rights Building powerful consumer comunity. Follow us if Amzn, Flpkrt etc r harassing u. We'll escalate if ur tweet/reply hs order id and brand tag. RT ≠ endorsement. 3

Tweets per day

Top 10 tweets with highest Retweet count

ID Text Retweet count
1638400745816088577 Do not do any shopping from Flipkart, this is a fraud, they have eaten my money, even after the order is picked up, no update has been done @flipkartsupport @Flipkart I didn't even take any action, I just gave a bunch of complaints, spoiling the product and damaging it. @2GUD https://t.co/tn33T2jXJT 3
1638789717671186432 @RamBachan_ @Flipkart @jagograhakjago @flipkartsupport @consaff @nch1915 @FlipkartStories @FlipkartVideo @FlipkartSellers @WorkAtFlipkart @2GUD प्रोडक्ट वापस करके दूसरा दिया जाय।अन्यथा बहिष्कार होगा 3
1640950719313485824 @flipkartsupport When , FOR THE PAST 2 WEEKS I AM SEEING THE SAME RESPONSE , ACT UP @Flipkart YOUR ASSURANCE JUST SOUNDS LIKE THE PROMISES OF 2014🤮🤮@_Kalyan_K @2GUD @BandBajaateRaho 3
1638807799869366273 @RamBachan_ @Flipkart @jagograhakjago @flipkartsupport @consaff @nch1915 @FlipkartStories @FlipkartVideo @FlipkartSellers @WorkAtFlipkart @2GUD @Flipkart @flipkartsupport जिम्मेदारी और गंभीरता के साथ समस्या का समाधान किया जाए!🙏 नहीं तो बहिष्कार के अलावा कोई दूसरा रास्ता नहीं है! मेरा अकाउंट 6382369586चेक कर लो ,दोबारा आर्डर नहीं पड़ेगा!! 3
1641346234870013953 Order ID - OD327380470074512100 Oppo ka mobile iska Mike Kam Nahin kar raha hai Kareeb 2 Mahina Ho Gaya Abhi Tak Flipkart team ki taraf se koi sahayata Nahin Paisa Barbad @flipkartsupport @Flipkart @shopsy_app @2GUD https://t.co/BRFmE4oLbS 2
1638427937195331587 I have ordered this from flipkart but my order has been canceled by flipkart without prior notice or information and i have ordered the product of 85 and now it is worth 250 . I want my money (compensation)or same order @Flipkart @flipkartsupport @FlipkartStories @2GUD #fraud https://t.co/iAMtv7gYpV 2
1639633472603197449 @flipkartsupport @Flipkart @FlipkartStories @2GUD Dear Team,I'm really unhappy for your service because I'm placed a order on 17th March but till now order was not shipped.....it's very pathetic situation.... https://t.co/91eEPxdYhU 1
1638802074581467137 Dear @flipkartsupport @Flipkart @2GUD @FlipkartStories i was ordered mobile on 2nd march and today 23 march but still the order was not received. Customer service is very poor 😔. https://t.co/5gR7D4EToD 1
1638532015766253568 @nissangtr124 @Atulbazaar @flipkartsupport @2GUD @techbharatco @utsavtechie @walmartindia It's a shame for such a long time existing e-commerce @Flipkart for creating so much harrasement to a long time existing customer. So upset withis company 1
1638537428217761792 @Flipkart i have ordered a liberty shoes but receiv mismatch product and i still want to refund but my refund request not accepted from Flipkart please solve my problem in this picture here are totally different product #Flipkart @flipkartsupport @2GUD https://t.co/964zZJ8bKO 1

Top 10 tweets with highest Like count

ID Text Like count
1638789717671186432 @RamBachan_ @Flipkart @jagograhakjago @flipkartsupport @consaff @nch1915 @FlipkartStories @FlipkartVideo @FlipkartSellers @WorkAtFlipkart @2GUD प्रोडक्ट वापस करके दूसरा दिया जाय।अन्यथा बहिष्कार होगा 7
1641074725807079425 मैं अगर मेरी समस्या का समाधान नही हूं 1 अप्रैल से पहले तो मैं @Flipkart के खिलाफ @jagograhakjago @Consumerforum में जाऊंगा। अतः मैं आखिरी बार @Flipkart @flipkartsupport @2GUD @FlipkartStories @Flip से निवेदन करना चाहता हूं। Note: मेरा ऑर्डर नंबर और बिल attached हैं https://t.co/Tm6VWhzXqe 3
1638931977842860032 मेरे को ये किसी की 10 साल पहनी हुई घड़ी FLIPKART ने deliver की इसके बदले में 10साल पुरानी और पहनी हुई घड़ी FLIPKART ने मेरे पास DELIVERS की घड़ी ऐसा लग रहा है जैसे OLX से पुरानी घड़ी FLIPKART ने खरीदीं हो और वही DELIVER कर दी #FRAUD_420_COMPANY @2GUD @Flipkart @FlipkartStories https://t.co/behgsj3bMb 2
1638400745816088577 Do not do any shopping from Flipkart, this is a fraud, they have eaten my money, even after the order is picked up, no update has been done @flipkartsupport @Flipkart I didn't even take any action, I just gave a bunch of complaints, spoiling the product and damaging it. @2GUD https://t.co/tn33T2jXJT 2
1638807799869366273 @RamBachan_ @Flipkart @jagograhakjago @flipkartsupport @consaff @nch1915 @FlipkartStories @FlipkartVideo @FlipkartSellers @WorkAtFlipkart @2GUD @Flipkart @flipkartsupport जिम्मेदारी और गंभीरता के साथ समस्या का समाधान किया जाए!🙏 नहीं तो बहिष्कार के अलावा कोई दूसरा रास्ता नहीं है! मेरा अकाउंट 6382369586चेक कर लो ,दोबारा आर्डर नहीं पड़ेगा!! 2
1640950719313485824 @flipkartsupport When , FOR THE PAST 2 WEEKS I AM SEEING THE SAME RESPONSE , ACT UP @Flipkart YOUR ASSURANCE JUST SOUNDS LIKE THE PROMISES OF 2014🤮🤮@_Kalyan_K @2GUD @BandBajaateRaho 2
1639633472603197449 @flipkartsupport @Flipkart @FlipkartStories @2GUD Dear Team,I'm really unhappy for your service because I'm placed a order on 17th March but till now order was not shipped.....it's very pathetic situation.... https://t.co/91eEPxdYhU 1
1639538632615936001 @sandeep_karwa will i ever get my refund from flipkart?it seems if the leaders are like this-unresponsive and careless may be tgat is the reason company is full of frauds @_Kalyan_K @WakefitCo @FlipkartSellers @2GUD @FlipkartStories @aajtak @timesofindia @ZeeNews @jagograhakjago 1
1639535996701392902 @flipkartsupport Still my issue not solved... what's the intention behind it.. order Id OD427458987111028100 @flipkartsupport @Flipkart @FlipkartStories @2GUD @jagograhakjago https://t.co/KFTFR2NDOR 1
1639529123600285705 @flipkartsupport @Flipkart @FlipkartStories @2GUD @flipkart_tech @FlipkartEnables Tum logo sharam nahi aati kya customer ka payment khate hue.. Aaj 3 mahine ho gaye hai tum logo ne mera payment bhi le liya aur mera product bhi le liya tum sab ke sab froud ho. 3 month se preshan 1

Top 3 Languages Used In Tweets

Top 10 Hashtags used

Hashtag Count
#fraud_420_company 10
#flipkart 6
#fraud 4
#flipkartatyourservice 2
#fraud_flipkart 2
#chor_flipkart 2
#boycott_flipkart 2
#harrowing 1
#scamalert 1
#scams 1

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@flipkart 180
@flipkartsupport 162
@2gud 162
@flipkartstories 105
@flipkartsellers 20
@_kalyan_k 19
@workatflipkart 19
@jagograhakjago 17
@flipkartvideo 10
@khayatitaneja 9

Top 10 mentions

Wordcloud of Tweets

Emojis

Average number of emojis used per tweet

27

Emojis used in tweets

Emoji Count Emoji Text
🤮 14 face_vomiting
🤣 10 rolling_on_the_floor_laughing
😡 6 enraged_face
😥 4 sad_but_relieved_face
😳 3 flushed_face
🥺 2 pleading_face
🙏 2 folded_hands
😔 2 pensive_face
👇 1 backhand_index_pointing_down

Emojis groups

Emoji Group Count
Smileys & Emotion 41
People & Body 3