Tweets Analysis - Keyword: @TPExpressTrains
Overview
Total number of tweets analysed
860
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
9 days
Average age of authors' accounts
8 years
Summarization
The tweets cover various updates and information related to train services operating in different regions of the UK. There are mentions of different train operators such as Trans Pennine Express, Avanti West Coast, and Northern Assist, along with details on ongoing upgrade work at Stalybridge and Carstairs stations. Some tweets also contain pictures and videos of trains and their routes, while others share personal experiences and recommendations.
Topic Modeling
- Train updates and upgrades
- Train travel experiences and adventures
- Train sightings and photos
- Environmental concerns and sustainability efforts
- Train events and activities
Emotional Analysis
The tweets express a range of emotions, including excitement about train journeys, appreciation for train companies and their staff, frustration with track upgrades causing diversions and cancellations, and concern about plastic waste. Overall, there is a sense of enthusiasm for train travel and appreciation for the work that goes into maintaining and upgrading the railway.
Trend Analysis
- Major upgrades and engineering works at Stalybridge
- Train spotting and photography
- Track, signalling, and OLE upgrades at various locations
- Positive experiences and events on Trans Pennine Express trains
- Concerns and calls for sustainability, particularly reducing plastic use
Types of Tweets
Number of Retweets
103
Percentage of total tweets
11%
Number of Original tweets
181
Percentage of total tweets
21%
Number of tweets that contain Mentions
860
Percentage of total tweets
100%
Number of tweets that were Replies
565
Percentage of total tweets
65%
Number of tweets that were Quotes
21
Percentage of total tweets
2%
Number of tweets that contain Hashtags
70
Percentage of total tweets
8%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 340 |
| Twitter for Android | 232 |
| Qualtrics Social Connect | 176 |
| Twitter Web App | 83 |
| Twitter for iPad | 15 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| nationalrailenq | National Rail | 24/7 support across the National Rail network. Real time updates and advice on services provided. All DMs deleted after 30 days of conversation ending. | 1,061,333 |
| LNER | London North Eastern Railway | Hello from the LNER Social Media Team. We’re here round the clock, seven days a week, ready to help. | 205,568 |
| northernassist | Northern 🚆 | We're playing a vital role in the north of England by keeping people moving by train. Here to help from 6am to 10pm. | 128,595 |
| CrossCountryUK | CrossCountry trains | Live updates from the CrossCountry control team, we're available on Twitter 24/7! Need help? DM us! Our Social Media Policy: https://t.co/2sU8k6FqyB | 102,648 |
| AvantiWestCoast | Avanti West Coast | We run your West Coast Main Line. Here to help 24/7! | 82,331 |
| NetworkRailSCOT | Network Rail Scotland | 👷♂️👷♀️ Hello. We look after #ScotlandsRailway. Follow your train operator or @nationalrailenq for train service updates. | 52,893 |
| ShaunTymon | Shaun Tymon👌🇺🇦 🌈 | Chair #MentalHealth charity @401foundation, Trustee @AndysManClubUK, CoFounder @SAFFCframefooty #LUFC Cenosillicaphobic #itsokaytotalk Samaritans ☎️ 116 123 | 51,732 |
| JohnPenroseNews | John Penrose | News from John Penrose, MP for Weston-super-Mare | 38,086 |
| TPEassist | TPE Customer Assist | Official TransPennine Express customer account. We're also on WhatsApp, pop us a message on 07812 223 336. For Customer Relations, visit https://t.co/xNPtPyQr6p | 29,002 |
| thomasforth | Tom Forth | CTO and co-Founder @TheDataCity. Head of Data @OpenInnovates || Runs @imactivate. No profile pic, location, name, and bio? I probably won't see your tweet. | 23,857 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| ShaunTymon | Shaun Tymon👌🇺🇦 🌈 | Chair #MentalHealth charity @401foundation, Trustee @AndysManClubUK, CoFounder @SAFFCframefooty #LUFC Cenosillicaphobic #itsokaytotalk Samaritans ☎️ 116 123 | 52,562 |
| JohnPenroseNews | John Penrose | News from John Penrose, MP for Weston-super-Mare | 18,523 |
| AlexHynes | Alex Hynes | Managing Director, Scotland’s Railway. Views my own. Please contact the very friendly teams at @scotrail or @networkrailscot for help. Thanks! | 8,479 |
| willbelshah | belshah (any pronouns) | artist | any pronouns | ADHD & neurodivergent | futurist | respicite, non mihi soli laboravi | do not go gentle into that good night | QUEER | xbox: laboravi | 7,528 |
| HFoxhallForbes | Prof Helen Foxhall Forbes 🇪🇺🕯🌻🌈 | late antique history, theology, archaeology; cats, ducks, goats. personal views. PI of @SSE1K. RT ≠ endorsement. (she/lei) #FBPE #FBPPR | 5,641 |
| Angelasamata | Angela Samata CF | ❌@TEDxManchester Speaker @BBC @BAFTA Nominee|@speakerscollect |Arts Producer|Suicide Bereavement UK|Trustee @hospitalrooms | Contact:https://t.co/og6E6BTGLr | 5,455 |
| jackiewaggott | Jackie Waggott | Director of Operations and brain injury specialist Case Manager. Passionate about brain injury rehabilitation. BABICM Advanced accreditation. | 5,000 |
| Peter1Jennings | Peter Jennings | Marketing Executive @SintonsLaw | 4,998 |
| BerwickBabs | @BerwickBabs | Journalist, author, lecturer. Creative Writing PhD. Tweets about #writing, #journalism and stuff I find interesting. #JCwasright | 4,998 |
| aSheepie | Phil The Sheep | Linux, computer and boardgame geek. Likes cheese. Martial Artist. Very Metal. B-movie zombie film lover. Cats. Evil leader of the Woolly Legions Of Doom (tm). | 4,958 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| TPEassist | Official TransPennine Express customer account. We're also on WhatsApp, pop us a message on 07812 223 336. For Customer Relations, visit https://t.co/xNPtPyQr6p | 168 |
| TpeCanx | #Boro fan #UTB. Fighting a daily battle with Transpennine Express ineptitude. | 35 |
| AlwaysRails | Railway Worker. Big on sustainable transport. Proud Northerner. Mental Health advocate | 15 |
| Jagger53015280 | Wander freely to truly wonder. | 12 |
| mainbranchlines | Lancashire | 19 🏳🌈 | Usually found somewhere near a 68 | Views are my own and not that of my employer | #RailwayFamily | Professional Crank | 11 |
| Rebecca_ResLife | Assistant Director (Res Life & Accom) @UniversityLeeds | #StudentAffairs MA | Lives on 🚂| Pod: @FreeFoodPod | She/Her | Finally a driver 🚘| Views my own | 11 |
| northernassist | We're playing a vital role in the north of England by keeping people moving by train. Here to help from 6am to 10pm. | 10 |
| RealHotXGurlSh0 | - | 10 |
| itsmcgregor | Inthe land of the witless the half-wit is king. The land of the free? Whoever told you that is your enemy! | 7 |
| ClaireGribben6 | love trees and bees and cups of tea! local campaigner, work at Leeds Uni as a Teaching Assistant-Sustainability. Want a T-shirt that says “Fat Vegan Cyclist” | 7 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1640717124493615104 | Some trains are running through the south junction at #Carstairs. 👷🏼♀️ Work continues to upgrade track, signalling, OLE and at the station. Check your journey before travel at https://t.co/bzD9e6TNDL @AvantiWestCoast @TPExpressTrains @CrossCountryUK @LNER @CalSleeper @ScotRail https://t.co/WjnGbaoWYW | 9 |
| 1641097382224973828 | 🌅 Scenic views take us into day 1️⃣9️⃣ as engineers continue to weld the track in #Stalybridge 🔥 🧳 Passengers are reminded to check before they travel as buses and diversions are in place - please visit @nationalrailenq 📲 @northernassist @TPExpressTrains #OnTrackToBetter https://t.co/EEqogHo1jq | 5 |
| 1640353660038258694 | This weekend, we reached the half-way point of our major upgrades at Stalybridge ✅ 🛠️ Engineers have so far remodelled a junction, installed 2km of track & set foundations for the overhead lines ⚡️ Here's a quick recap of the work so far ⬇️ @TPExpressTrains @northernassist https://t.co/aIRaBHsvrS | 5 |
| 1639368135105970185 | Trans Pennine Express 802201 shooting through Ulleskelf station at lunchtime #class802 #trains #TPE @TPExpressTrains #Ulleskelf https://t.co/1whMUq390I | 5 |
| 1638978568968609792 | 185117 at #Doncaster with a #Sheffield bound service #class185 22/03/23 @TPExpressTrains https://t.co/ngYcB7f1zg | 4 |
| 1640969469001334789 | Watch our live Board meeting in Manchester today from 9.45am. Hear from @officialtfgm, @nationalhways, @tpexpresstrains, @northernassist and @avantiwestcoast. You can also submit a question to those speaking at the event via our website - join us: https://t.co/3Tl3yIwZOr https://t.co/eEEPvDjvjt | 4 |
| 1638813621265518592 | On my way to Manchester for today's @BABICMorg event for new Case Managers, offering insights into the legal case being built along the Case Mangement rehabilitation. @jackiewaggott has promised cake and @TPExpressTrains have a train that has turned up, so today will be good 👍 https://t.co/ZMQvfjYQdg | 4 |
| 1641132109220675608 | ❓ Has your journey been affected by our work to remodel Carstairs Junction on the West Coast main line? If so, we'd love to get your feedback in the survey below. @AvantiWestCoast @TPExpressTrains @CrossCountryUK @LNER @CalSleeper @ScotRail | 3 |
| 1640049754372554753 | Who doesn’t love an action shot 👀 Work at Stalybridge continues this afternoon where engineers 👷🏻♀️👷🏾♂️ are completing 26 days of major upgrades ✅ 🙏 Please check @nationalrailenq if travelling as diversions 🔀 and buses are in place 🚍 @northernassist @TPExpressTrains https://t.co/ivforFhnSC | 3 |
| 1638963994479165440 | My next suggestion for @TPEassist @TPExpressTrains is, if you’re going to send only 3 carriages at peak times please get rid of first class or declassify it | 3 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1639333581079052305 | A little helping of pictures from Preston featuring @TPExpressTrains #caf397008 @northernassist #metcam156423 #brel150118 and @AvantiWestCoast #pendolino390152 all heading working to/from some exotic British locations https://t.co/Sjk5DHhMCi | 47 |
| 1640394219457069071 | Today's #potd features @DRSgovuk @TPExpressTrains liveried #vosslah68027Splendid hauling #gm66126 as it a departmental service from Carlisle-Crewe @PaulMBigland @cheggs1978 @chris_railway @RailwayMagazine @railcamlive @mrmissm @TodaysRailways @Modern_Railways @Clinnick1 https://t.co/KBNzQwReet | 43 |
| 1639938708047527936 | As we move into day 1️⃣6️⃣ at #Stalybridge, engineers are: 🔥 Welding the new track 📎 Installing clips on the points ‘Points’ - moveable sections of track. 🧳 Passengers are reminded to check before they travel via @nationalrailenq 📲 @TPExpressTrains @northernassist https://t.co/26AM7miZdW | 40 |
| 1640353660038258694 | This weekend, we reached the half-way point of our major upgrades at Stalybridge ✅ 🛠️ Engineers have so far remodelled a junction, installed 2km of track & set foundations for the overhead lines ⚡️ Here's a quick recap of the work so far ⬇️ @TPExpressTrains @northernassist https://t.co/aIRaBHsvrS | 39 |
| 1641097382224973828 | 🌅 Scenic views take us into day 1️⃣9️⃣ as engineers continue to weld the track in #Stalybridge 🔥 🧳 Passengers are reminded to check before they travel as buses and diversions are in place - please visit @nationalrailenq 📲 @northernassist @TPExpressTrains #OnTrackToBetter https://t.co/EEqogHo1jq | 34 |
| 1640717124493615104 | Some trains are running through the south junction at #Carstairs. 👷🏼♀️ Work continues to upgrade track, signalling, OLE and at the station. Check your journey before travel at https://t.co/bzD9e6TNDL @AvantiWestCoast @TPExpressTrains @CrossCountryUK @LNER @CalSleeper @ScotRail https://t.co/WjnGbaoWYW | 32 |
| 1638653613126873088 | Now throwback to my last adventure south of the border @northernassist @TPExpressTrains @TPEassist @AvantiWestCoast @EastMidRailway @tfwrail https://t.co/sAMU8jN8Ae | 26 |
| 1640049754372554753 | Who doesn’t love an action shot 👀 Work at Stalybridge continues this afternoon where engineers 👷🏻♀️👷🏾♂️ are completing 26 days of major upgrades ✅ 🙏 Please check @nationalrailenq if travelling as diversions 🔀 and buses are in place 🚍 @northernassist @TPExpressTrains https://t.co/ivforFhnSC | 23 |
| 1638813621265518592 | On my way to Manchester for today's @BABICMorg event for new Case Managers, offering insights into the legal case being built along the Case Mangement rehabilitation. @jackiewaggott has promised cake and @TPExpressTrains have a train that has turned up, so today will be good 👍 https://t.co/ZMQvfjYQdg | 22 |
| 1638523369208307715 | A busy scene just outside Sheffield Station yesterday afternoon @TPExpressTrains Class 185 heading South @GBRailfreight Class 66763 heading North https://t.co/jg0ah1EKPb | 22 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #carstairs | 9 |
| #stalybridge | 8 |
| #trains | 6 |
| #tpe | 5 |
| #ontracktobetter | 5 |
| #rail | 5 |
| #tru | 5 |
| #lockerbie | 4 |
| #glasgow | 4 |
| #transpennineexpress | 3 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @tpexpresstrains | 866 |
| @tpeassist | 232 |
| @northernassist | 93 |
| @avantiwestcoast | 58 |
| @thetrupgrade | 46 |
| @nationalrailenq | 29 |
| @lner | 29 |
| @crosscountryuk | 26 |
| @rebecca_reslife | 22 |
| @networkrail | 19 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
26
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 16 | face_with_tears_of_joy |
| 👍 | 13 | thumbs_up |
| 😡 | 9 | enraged_face |
| 🚆 | 9 | train |
| ✅ | 8 | check_mark_button |
| 🛠️ | 7 | hammer_and_wrench |
| 👷🏼♀️ | 6 | woman_construction_worker_medium-light_skin_tone |
| 🚌 | 6 | bus |
| 👏 | 6 | clapping_hands |
| 📲 | 5 | mobile_phone_with_arrow |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 81 |
| People & Body | 53 |
| Travel & Places | 42 |
| Symbols | 25 |
| Objects | 21 |
| Flags | 4 |
| Activities | 1 |
| Animals & Nature | 1 |
| Food & Drink | 1 |