Tweets Analysis - Keyword: @qrsupport
Overview
Total number of tweets analysed
747
Earliest tweet was on
2023-03-16
Latest tweet was on
2023-03-26
Tweets covering
9 days
Average age of authors' accounts
8 years
Types of Tweets
Number of Retweets
81
Percentage of total tweets
10%
Number of Original tweets
132
Percentage of total tweets
17%
Number of tweets that contain Mentions
747
Percentage of total tweets
100%
Number of tweets that were Replies
526
Percentage of total tweets
70%
Number of tweets that were Quotes
13
Percentage of total tweets
1%
Number of tweets that contain Hashtags
98
Percentage of total tweets
13%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 358 |
| Twitter Web App | 213 |
| Twitter for Android | 164 |
| Avaya Social Connections | 3 |
| FDC TWEET MACHINE | 3 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| qatarairways | Qatar Airways | The official account of #QatarAirways. Taking you to over 150 destinations worldwide #GoingPlacesTogether. | 1,897,711 |
| gatjmv | Gatabazi Jean Marie Vianney | We must be defined by values of discipline, self respect, respect of others and hard work to develop our nation. Rwanda President #PaulKagame | 190,565 |
| qrsupport | Qatar Airways Support | Providing 24/7 support in English and Arabic to our passengers. Follow @qatarairways (English) and @qatarairwaysar (Arabic) for the latest news and updates. | 55,386 |
| sonicstate | sonicstate | Music Technology news, reviews, interviews and more. Live streaming, and event coverage https://t.co/bcg3v1xYzp https://t.co/cxABwYlUvs | 26,321 |
| SumairaJajja | سمیرا | Introducing uncertainty to all systems. Journalist. | 21,471 |
| Flight_Refunds | FlightRefunds | Flight disruption, delay or cancellation in last 6 yrs? Get upto £540 compensation per person. Check your flight at https://t.co/yw8MqfIZr0 and find out in seconds | 19,522 |
| LidiaInfanteM | Lidia Infante | SEO speaker & author | Senior SEO Manager @Sanity_io | MA in Digital Business & BSc in Psychology | Made in Barcelona 🌴 | 100% that bitch | ♀️ | 14,110 |
| SophieCarrPhoto | Sophie Carr | Londoner, 🇮🇸 Iceland Landscape Photographer #Icelandophile | 14,051 |
| AKL_Airport | Auckland Airport | The official Auckland Airport Twitter feed | 11,520 |
| kimmacaskill1 | Kim MacAskill | Narrative Director @Playstation. Rep by @DenchArnold: Screenwriter. League of Legends, Stolen Hearts, Fable. Very Scottish. | 10,267 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| vijiroberts | Viji Roberts | "Throw yourself into this work for Christ. Pass on what you heard from me ... to reliable leaders who are competent to teach others." (The Message) | 7,316 |
| Gokar_911 | الجوكر العالمي( ابوخالد ) | عاشق للعالمي الاستثنائي بفوزه بخسارته 💙💛 اعبر عن راي بكل ادب،، انتقد بكل أدب،، قلمي وانا حر | 6,600 |
| RavS82 | Excelsior | Loves football, wildlife & travel. Interested in SupplyChain, Tech, Startups, VC, environment, design. | 5,000 |
| SaroshSarfraz | Sarosh Sarfraz | Tweets are personal opinion, retweets are not endorsement (not always). | 4,961 |
| NicolasVanhove | Nicolas Vanhove | Entrepreneur, Sales Coach, Google Ads Expert. Founder of https://t.co/dP3uFdLwLu. Dreamer, but builder. Actualist and fostering serendipity. U2 fan. 🇫🇷 | 4,077 |
| JonasTando | Junta | - | 3,530 |
| OlaKeanvic | Mr Chao | Shoe Addict 👞 Football ❤️️Manchester United #SpiritualMovement #GoodMusicFC 🇬🇧 | 2,969 |
| gatjmv | Gatabazi Jean Marie Vianney | We must be defined by values of discipline, self respect, respect of others and hard work to develop our nation. Rwanda President #PaulKagame | 2,745 |
| LadySayFuckALot | Pablo Memescobar 🐈 | Not sure where the crap about me being difficult comes from, I'm a constant fucking delight. Also a memes dealer …. | 2,698 |
| trail_ed | Edward Chapman | Trail runner, speaker, writer, coach, healthy looking vegan, recovering accountant, stand-up comedian, father of awesome daughters. @natoutdoorexpo ambassador. | 2,511 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| roweenaann | - | 82 |
| doshibm | Software Engineer. Originated from Ahmedabad India and Living in Singapore | 35 |
| in_kuldeepsingh | Cloud Solution Architect | 22 |
| funattimeson | - | 17 |
| eachuc | Salgo mucho a veces vuelvo. | 13 |
| lappiey | Frontend. almost a full stack.potterhead. #EndSars | 13 |
| tekojenny | My personality | 12 |
| kripashah3010 | - | 12 |
| ajmomMD | - | 11 |
| Ciisong | I miss my mum everyday and I’m still hurting… 14/04/22 12:05am | 10 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638583409982283778 | Hello @qrsupport @qatarairways I am extremely disappointed with your company's failure to refund my money for a cancelled flight. Despite numerous attempts to contact customer service and resolve this issue, I have yet to receive any response or refund. As a customer, I expect | 10 |
| 1638444885651890177 | Do the right thing and refund our money @qatarairways Why do you take 6 months to refund cash that was debited from an account almost immediately it was initiated Stop being shady and refund our money @qatarairways @qrsupport https://t.co/VlD1fDI8xq | 6 |
| 1638475647151644674 | @qrsupport this is so bad from your claims department i lost items worth 1000 usd iphones and watches and your claims team simply reject my claim Is this the way international flights are secured ??? What about the items lost ???? Please help in this regards Cc @qatarairways | 5 |
| 1638784167709229056 | #RwandaWorks @RwandaisOpen @qrsupport @cnnbrk @cnni https://t.co/jA7anIGdSV | 4 |
| 1639066080957308928 | @qrsupport this bag tag was given to me to claim my bag at final destination . On arrival at ABV on the 20th of March my luggage didn’t arrive and has been missing since then . @JetBlue customer service said my bag was on the transfer belt in Boston intl airport https://t.co/U8lMXVhZ11 | 3 |
| 1637764647896989698 | Do the right thing and refund our money @qatarairways Why do you take 6 months to refund cash that was debited from an account almost immediately it was initiated Stop being shady and refund our money @qatarairways @qrsupport | 2 |
| 1638450420778401793 | Another automates message from @qrsupport @qatarairways They do not have plans to refund my money They keep making empty promises of working on it They are thieves https://t.co/GrXxg6lw0r | 2 |
| 1639065485462622209 | @qrsupport My name is Diana Kachollom Dakwak and I flew from RIC-ABV on the 18th of March. My hand luggage was collected by @JetBlue and was checked into for me to pickup at finally destination as @JetBlue was taking me from RIC-BOS and my bag didn’t fit in the cabin | 2 |
| 1638185076780417030 | @Naija_PR @qatarairways @qrsupport I am yet to get a refund for my ticket I paid for since 15.01.2023. it was your decision to refund me, since am poor. Then you gave me 28 days, today's date is 21.03.2023. what is happening???? Please refund my money. | 2 |
| 1636647905346961408 | @qrsupport we’ve been waiting at Doha for over 3 hrs following the delay of QR909, we missed our connection because of the delay. Our passports were taken, no one is telling us what’s happening, we’ve had a bottle of water & that’s it. Shockingly poor service. | 2 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638784167709229056 | #RwandaWorks @RwandaisOpen @qrsupport @cnnbrk @cnni https://t.co/jA7anIGdSV | 8 |
| 1638583409982283778 | Hello @qrsupport @qatarairways I am extremely disappointed with your company's failure to refund my money for a cancelled flight. Despite numerous attempts to contact customer service and resolve this issue, I have yet to receive any response or refund. As a customer, I expect | 7 |
| 1636624808904658947 | My refund has still not been processed @qrsupport and I’m getting REALLY annoyed https://t.co/GXY4Ya8tjO | 5 |
| 1636647905346961408 | @qrsupport we’ve been waiting at Doha for over 3 hrs following the delay of QR909, we missed our connection because of the delay. Our passports were taken, no one is telling us what’s happening, we’ve had a bottle of water & that’s it. Shockingly poor service. | 2 |
| 1637151477968826368 | @QatarNewsAgency كانت ليلة رائعة و الاجمل البسبوسة بتوقيع الشيف شيرين الخاص بها،شكر خاص لكل القائمين و المشاركين على استضافة المهرجان @qatarairwaysar @CookingQatar طبعا لا ننسى الراعي الرسمي المتعلق دائما الشركة الوطنية #QatarAirways @qrsupport @qatarairways #QIFF2023 #lusail @sherry__m | 2 |
| 1636506981136474117 | @yuzak_2 @qrsupport @qatarairways if anyone lost bags and qatar is not responding this is what u can do. File a complaint on the airways with consumer court online. I did the same. Qatar staff is never responding properly. So I want share this idea with everyone. Let everyone know. | 2 |
| 1638283559533269022 | @The_Wisco_Hawk @sharpcircle You would hope not, but it’s what I’ve been told on multiple occasions by @qrsupport | 2 |
| 1637081310115123201 | @Sasa1982UK @Gatwick_Airport @qrsupport @qatarairways I'm on the same cancelled Doha flight as you Sarah 😞 | 2 |
| 1636991221343109120 | It happens in my two flights in a row with Malaysia Airlines @MalaysiaAirways @MAS - @qrsupport @qatarairways | 2 |
| 1636858629704896512 | I flew with supposedly “the best airline in the world” @qatarairways 2 MONTHS ago and had my baggage damaged and they still did not solve the issue. I’m flying in one week and I have no baggage to fly with since Qatar did not solved this problem. Thank you so much @qrsupport | 2 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #qatarairways | 37 |
| #poorcustomerservice | 35 |
| #shameonyou | 35 |
| #qatarairway | 35 |
| #qatarairwaysfail | 35 |
| #not5staranymore | 34 |
| #customerservice | 34 |
| #qiff2023 | 5 |
| #qrsupport | 4 |
| #qatar | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @qrsupport | 816 |
| @qatarairways | 318 |
| @akbaralbakera | 57 |
| @roweenaann | 39 |
| @moca_goi | 28 |
| @qatarnews | 22 |
| @qnaenglish | 22 |
| @lappiey | 13 |
| @hiaqatar | 10 |
| @f1 | 10 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
3
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🔥 | 5 | fire |
| 😊 | 2 | smiling_face_with_smiling_eyes |
| ❣️ | 2 | heart_exclamation |
| 🤣 | 2 | rolling_on_the_floor_laughing |
| 😞 | 2 | disappointed_face |
| 😃 | 1 | grinning_face_with_big_eyes |
| 🤨 | 1 | face_with_raised_eyebrow |
| 😐 | 1 | neutral_face |
| 😆 | 1 | grinning_squinting_face |
| 🎉 | 1 | party_popper |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 15 |
| Travel & Places | 5 |
| People & Body | 2 |
| Activities | 1 |