Tweets Analysis - Keyword: @MTA
Overview
Total number of tweets analysed
2,334
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
9 days
Average age of authors' accounts
8 years
Summarization
These tweets cover a range of topics related to the New York City subway system (MTA), including advocating for automated enforcement cameras for parking violations, criticism of the MTA for mismanagement and poor service, praise for emergency responders, calls for better air ventilation and filtration on public transportation, complaints of blocked bike lanes and bus stops, concerns about accessibility for riders with disabilities, and issues with pollution.
Topic Modeling
- MTA service quality and management
- Parking and traffic enforcement
- Expansion and improvement of transit systems
- Emergency services on MTA platforms
- Public transit policies and advocacy
Emotional Analysis
The tweets express a range of emotions towards the MTA (New York City's transportation authority), including frustration with its service, calls for improvements to its infrastructure and safety measures, praise for its emergency response teams, complaints about the behavior of other passengers, and criticism of its leaders. There are also discussions about ways to improve the MTA, such as adding cameras to enforce parking and bike lanes, investing in more frequent service to reduce car dependency, and calling for mask mandates and better air ventilation on public transit. Some tweets express concern for riders with disabilities who are struggling under new timetables, while others highlight hypocrisy and problematic behavior from MTA officials.
Trend Analysis
- Criticism against the poor service of the @MTA.
- Advocacy for legislation to enforce parking and traffic violations.
- Comparison of @MTA to other transit systems and suggestions for improvement.
- Accolades towards the actions of @MTA employees in emergency situations.
- Discussions surrounding changes, proposals, and issues relating to @MTA buses and trains.
Types of Tweets
Number of Retweets
419
Percentage of total tweets
17%
Number of Original tweets
845
Percentage of total tweets
36%
Number of tweets that contain Mentions
2,334
Percentage of total tweets
100%
Number of tweets that were Replies
1,033
Percentage of total tweets
44%
Number of tweets that were Quotes
113
Percentage of total tweets
4%
Number of tweets that contain Hashtags
361
Percentage of total tweets
15%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 1168 |
| Twitter Web App | 506 |
| Twitter for Android | 469 |
| Twitter for iPad | 83 |
| TweetDeck Web App | 38 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| NYCTSubway | NYCT Subway | 24/7 subway service alerts and live customer support. Check the status of your line before you go: https://t.co/paPLaqygqB. | 1,068,037 |
| NotifyNYC | NYCEM - Notify NYC | NYC's official emergency notification system. Important information about emergency events and services. Customer Use Policy http://t.co/kEcRWK3H48 | 525,565 |
| nyc311 | New York City 311 | NYC311 is your source for New York City non-emergency government services. Account monitored 24/7. User policy: https://t.co/sqTdDZyYzE | 379,945 |
| NYC_DOT | NYC DOT | Official Twitter of NYC Department of Transportation. Call 911 for emergencies & call @NYC311 for non-emergencies. Account not monitored 24/7 https://t.co/cr4u1D1KDy | 157,237 |
| DC_ASSEMBLERS | FURNITURE ASSEMBLY EXPERTS - DC MD VA Baltimore | Furniture Installation, furniture assembly and Moving services in Washington DC - Maryland Virginia - SAME DAY SERVICE -CALL 240-764-6143 - white glove delivery | 81,831 |
| AirlineFlyer | Jason Rabinowitz | Airlines, airplanes, transit, travel. #AvGeek. Co-host @flightradar24's AvTalk podcast. email: jason@airlineflyer.net | 76,203 |
| NYPDSpecialops | NYPD Special Ops | Chief Wilson Aramboles, NYPD Chief of Special Operations. Account not monitored 24/7 - use 911 and 311. User policy: https://t.co/ddBV9PaEap | 65,025 |
| errollouis | Errol Louis | Host of @InsideCityHall and #NY1YouDecide podcast @NY1 News. Columnist @NYMag, Teach @newmarkjschool. RTs mean nothing. Send tips! errol.louis@charter.com | 59,096 |
| ASCETweets | ASCE Headquarters | Representing 150,000 civil engineers worldwide designing & building infrastructure that protects public health, safety & welfare. Legislative news: @ASCEGovRel | 58,645 |
| THECITYNY | THE CITY | We're an independent, nonprofit newsroom covering New York. Subscribe: https://t.co/ztVO8aWgO3. Send tips to tips@thecity.nyc. | 53,726 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| DC_ASSEMBLERS | FURNITURE ASSEMBLY EXPERTS - DC MD VA Baltimore | Furniture Installation, furniture assembly and Moving services in Washington DC - Maryland Virginia - SAME DAY SERVICE -CALL 240-764-6143 - white glove delivery | 263,630 |
| Juliethewarrior | Julie | She/her Stem Cell Transplant for #Scleroderma. #HSCT Live every day like it's your last. #RN #NativeAmerican #Potawatomi #TrailOfDeath #Kickapoo #FuckTrump | 31,946 |
| cclareMDMPH | Camille A. Clare MD MPH | Chair @sunydownstate Dept of ObGyn, Professor College of Med & School of Public Health, Former Asso Dean of Diversity & Inclusion, ObGyn, my views, she/her/hers | 24,398 |
| errollouis | Errol Louis | Host of @InsideCityHall and #NY1YouDecide podcast @NY1 News. Columnist @NYMag, Teach @newmarkjschool. RTs mean nothing. Send tips! errol.louis@charter.com | 14,687 |
| MAYHERMOSA2019 | May | Agradezco sus comentarios, twitter lo uso para estar al día en 📰 🌏, compartir 💕 😍, apoyó total con tal de sacar a MORENA del poder, no me da⏳de chatear 🖐️ | 13,975 |
| merylnyc | MLR FreeThemAll | Campaigns/Comms @respondcrisis Activator | Educator | Artist | PIC Abolition | Big Mouth | She/Her #FreeThemAll #neveragain✡️ | 10,568 |
| djdoobs | 🇺🇸 Donald Doobs 🇺🇸 | Freedom is never more than one generation away from extinction. - Ronald Reagan. 🇺🇸 | 10,568 |
| placardabuse | placard corruption | #placardcorruption Report to 311 & tweet it out. Press your elected officials. Stop the corruption before it grows into something worse. NYC deserves better! | 10,229 |
| DariusRadzius | Darius Radzius | Award winning reporter on 📺 (@News12LI, @News12WC, & @News12HV) & on @1010WINS 📻. @USNavy public affairs officer. @GeorgeMasonU alum. Dad/Husband 🇺🇸🇱🇹 | 9,360 |
| Aoiferocksitout | 💖💄 Aoife ♿💜 | Woman about town #NYC Advocacy, Activism, Pop Culture Maven, Reader, Writer Nihongo Ivrit 🌈 She/her #Chronicillness #gastroparesis #DisabilitySolidarity | 8,699 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| RidersAlliance | A membership organization of subway and bus riders in NYC, winning better public transit by organizing riders into a powerful constituency. | 36 |
| PassengersUnite | Passenger Advocacy Organization for #NYC and the #TriStateArea making a difference every day for commuters, by commuters, active and vocal for equity. | 35 |
| TheLIRRToday | The latest news on commuting and travelling across Long Island. Opinions are the personal views of their author. Not an official LIRR account. | 22 |
| pete_manhattan | Worked 30 years for NYC Transit; rooted for the Mets since 1965...I think I suffered enough | 20 |
| EqualAccessNy2 | Working tirelessly to bring Fare & Equal Access along with opportunity to people with disabilities around the world ♿ Democrat | 20 |
| MeiMeiMemeMe | I’m a cat who lives with a human who hacks into my account for politics. *shrug* ps I’m the same at 🐳 | 18 |
| PleaseFixLIRR | Teacher | 16 |
| aneuren | - | 13 |
| infopobn | Nonprofit organization dedicated to Preserving Our Brooklyn Neighborhoods! #preserveourbrooklynneighborhoods | 13 |
| BarbieMdk | - | 12 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638737455594520577 | NYC ACTION: Testify at the @MTA Board Meeting next Wed, March 29 virtually or in person and urge them to reinstate the mask mandate on public transit and improve air ventilation and filtration. #MaskTransit #MandateMasksNY https://t.co/TjcTUmq95g https://t.co/W33NF6tYES | 51 |
| 1638696048981086208 | NYC, do you want mask mandates and better air ventilation and filtration on public transit ? Show up to testify virtually or in person at the next @MTA Board Meeting on March 29 and let them know! #MaskTransit https://t.co/ckfKtvWYlM | 47 |
| 1639333832531771398 | Today we joined @MTA to advocate for state legislation that would create a five-year pilot program authorizing NYC to use automated enforcement cameras to enforce parking in bus stops, bus lanes, and bike lanes, as well as double parking on bus routes. https://t.co/86VvCC4OdC | 35 |
| 1641477957037305867 | I made art for the @MTA celebrating baseball, elevated trains and the neighborhoods where the @Mets, @Yankees, @BKCyclones and @FerryHawks play. Look for it when you take the train to the game this summer. https://t.co/o6WdkEWTfM | 35 |
| 1640366695956062211 | Up-and-over' in a wheelchair: LIRR riders with disabilities struggle under new service https://t.co/s06LEu7K7M This is not okay & the answer that the accessible coordinator for @MTA gave was horrendous very shameful even for him & i know him well 🤦 #EqualAccess | 24 |
| 1640374486041088000 | Whether rappelling from buildings, extricating pinned motorists, or negotiating with persons in crisis, #ESU members can do it all Last week, our members were flagged down & quickly revived an unconscious & unresponsive male on an @MTA platform by utilizing Narcan Excellent job! https://t.co/jOcZJis0sv | 21 |
| 1639368414266376196 | Today in hypocrisy. @MTA Davey + @NYC_DOT Ydanis presser to pontificate not to block bus lane when both THEIR CARS were apparently blocking bus lane! @danrivoli + @uppereastsiteny call them out starting at 33:40 mark. Can't make this up! @errollouis @ny1 https://t.co/rwcQIfKT3G | 16 |
| 1641098148478066692 | .@MTA chairman says “it’s working.” #grandcentralmadison patterns emerging of people making connections, fewer complaints about Atlantic shuttle and @LIRR adjusting to “learning curve.” #NBC4NY https://t.co/Ujmegrhvww | 16 |
| 1641530081485922320 | 4:03 grand central @LIRR train to Huntington. I wonder if the Penn station train looks similar? Enough is enough @GovKathyHochul @MTA end the madness #atlanticterminal https://t.co/SSlR3wnenR | 16 |
| 1641136252433858577 | It was SO great to see a group of 4th and 5th graders come to the @MTA Board Meeting today to advocate for more elevators and better elevator maintenance! https://t.co/2pHe6YbDop | 13 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1639308849676009482 | @nypost No. Why should New Yorkers pay for the mismanagement by the @MTA? The service is horrible, the subway is filthy and unsafe. | 356 |
| 1639333832531771398 | Today we joined @MTA to advocate for state legislation that would create a five-year pilot program authorizing NYC to use automated enforcement cameras to enforce parking in bus stops, bus lanes, and bike lanes, as well as double parking on bus routes. https://t.co/86VvCC4OdC | 276 |
| 1640357643200913409 | the purpose of transit is to efficiently connect people to where they need to go, safely and sustainably not to build a couple fancy stations every decade. the @MTA should go on a fact-finding mission to Spain and learn how they have been able to expand their network so rapidly https://t.co/jtI38R1pvG | 205 |
| 1640374486041088000 | Whether rappelling from buildings, extricating pinned motorists, or negotiating with persons in crisis, #ESU members can do it all Last week, our members were flagged down & quickly revived an unconscious & unresponsive male on an @MTA platform by utilizing Narcan Excellent job! https://t.co/jOcZJis0sv | 181 |
| 1641477957037305867 | I made art for the @MTA celebrating baseball, elevated trains and the neighborhoods where the @Mets, @Yankees, @BKCyclones and @FerryHawks play. Look for it when you take the train to the game this summer. https://t.co/o6WdkEWTfM | 172 |
| 1640540177834684422 | Went to see a doc for swollen glands, neck pain, blood shot eyes, won’t sit down in an @MTA car to protect others, even with my BNX n95. I am not well. Don’t want to spread disease. It’s not Covid. The doc said it’s probably the flu. https://t.co/TRhUdNB3x9 | 120 |
| 1638737455594520577 | NYC ACTION: Testify at the @MTA Board Meeting next Wed, March 29 virtually or in person and urge them to reinstate the mask mandate on public transit and improve air ventilation and filtration. #MaskTransit #MandateMasksNY https://t.co/TjcTUmq95g https://t.co/W33NF6tYES | 109 |
| 1638696048981086208 | NYC, do you want mask mandates and better air ventilation and filtration on public transit ? Show up to testify virtually or in person at the next @MTA Board Meeting on March 29 and let them know! #MaskTransit https://t.co/ckfKtvWYlM | 106 |
| 1641118263206723600 | Almost rugby tackled a woman trying to climb onto the subway tracks to get her iPhone. “MA’AM, I AM A DAILY NEWS REPORTER AND KNOW FIRST-HAND HOW THIS STORY ENDS.” @MTA, please send help ASAP to Nostrand Av Manhattan-bound 3 platform. | 95 |
| 1641423031636459520 | We caught this @mta bus parked in the bike lane on Queens Blvd at 78th Av in front of the great Hot Bialys. We all love a great bagels but please do not block the safe travel of cyclists. https://t.co/cfGiUcMNA3 | 92 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #6minuteservice | 69 |
| #mta | 46 |
| #nyc | 41 |
| #lirr | 28 |
| #brooklyn | 17 |
| #1 | 8 |
| #equalaccess | 8 |
| #subway | 8 |
| #newyorkcity | 7 |
| #newyork | 7 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @mta | 2367 |
| @lirr | 380 |
| @govkathyhochul | 224 |
| @nyctsubway | 198 |
| @nyc_dot | 127 |
| @nycmayor | 123 |
| @afineblogger | 87 |
| @nyctbus | 73 |
| @andrewsiff4ny | 70 |
| @andreascousins | 63 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
21
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🇺🇸 | 53 | United_States |
| ⭐ | 50 | star |
| 😂 | 18 | face_with_tears_of_joy |
| 🤡 | 18 | clown_face |
| ‼️ | 16 | double_exclamation_mark |
| 😭 | 15 | loudly_crying_face |
| 🤣 | 15 | rolling_on_the_floor_laughing |
| 🙄 | 12 | face_with_rolling_eyes |
| 🤔 | 12 | thinking_face |
| 🔵 | 9 | blue_circle |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 188 |
| Travel & Places | 88 |
| Symbols | 64 |
| Flags | 57 |
| People & Body | 51 |
| Activities | 22 |
| Objects | 13 |
| Animals & Nature | 8 |
| Food & Drink | 5 |